Camera Jungle Reviews 

2,720
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Thanks for using DPD with secure code (possibly the best logistics guys out there for these kinds of fragile transports)! - Anyway, got my EF 35mm f/1.4 L Mk.II and was impressed at what you described... See more

Rated 5 out of 5 stars

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... See more

Rated 1 out of 5 stars

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... See more

Rated 4 out of 5 stars

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... See more

Company details

  1. Photo Shop

About Camera Jungle

Information provided by various external sources

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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3.7

All reviews

(2,720)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ricoh WG-6 ex demo

Ordered on 30th December. Received a couple of days later.
Problem reported on the 8th January.
Still waiting for reply.

January 21, 2021
Unprompted review
Rated 1 out of 5 stars

Dodgy practise...

Purchased a canon 500f4 lens and on close inspection the focus was out, so returned for a service as lens was a great price and I needed it for a job, only problem is after a month of hearing nothing after they said they had received it, it was "lost" sending it to there service department! How on earth you just loose a 5 kilo lens in a massive case I've no idea, so it really made a mess of my plans due to very poor communication.

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

Just ordered a Nikon D800 after a lot…

Just ordered a Nikon D800 after a lot of research and price comparing. I'm delighted with the speed of delivery and the camera itself which was classed as very good condition but it's closer to mint condition I would say.
I will be back shortly for some top end lenses.

December 28, 2020
Unprompted review
Rated 4 out of 5 stars

Good advise and prices

Good advise and prices, only 4 stars on this occasion due to wrong lens for my camera being sent. The replacement was dealt with quickly, but not the Sigma one l had wanted first but a Tamron. Does the job but little disappointed.

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service, I did not expect to receive my order within 24 hours, especially ordering at a weekend. Well done Camera Jungle! my lens exceeded my expectations. I will to continue to buy from you with this level of service Thank you!

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic buying experience

Fantastic buying experience. Totally five star service and excellent products at brilliant prices. I won't be going anywhere else ever again Camera Jungle / Jessops = 1st class service.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Nikon d800

Bought a used d800 from Camera Jungle with low shutter use.

Exactly as described if not better!

Camera is like new- only thing missing was the box but not an issue.

Certainly consider them for future purchases.

Made my Christmas!

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

I bought a Nikon D750 body only at Mint Condition. Was in perfect condition, and I've now used it more than its previous owner after a month. Great quality of service too. Next day delivery and though it didn't initially come with a new battery, one was sent out next day delivery. Brand new, premium brand battery as well.

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

Never again, stay away from the jungle.

I am now 9 working days into waiting for Bacs payment for an accepted quote for a Panasonic lens, this process in its self was fraught with errors which I put down to Covid working from home issues. However, just how long does it take to do a Bacs payment. It seem Camera jungle are happy to keep an expensive lens but less happy to pay for it. Never again will I deal with this company.

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

I've bought numerous bits of kit from Camera Jungle and their descriptions have been spot on. I've also pointed my clients to the site, and they have been pleased too. The warranty is great too.

In comparison, prices between Camera Jungle and their big online competitors always seem the same and sometimes maybe a little inflated on a few items. You can get cheaper kit by online auction, but you don't know if what you are buying on eBay are fenced goods. With Camera Jungle and the other big retailers, you know cameras are genuine and the security of the warranty is worth every extra penny.

Customer service is spot on too.

November 4, 2020
Unprompted review
Rated 5 out of 5 stars

Shop With Confidence

The camera that I purchased was better than I expected, I ordered on a Saturday evening and the goods arrived the Monday morning after. Great value and service. I have purchased two cameras and I have complete confidence in Camera Jungle.

October 27, 2020
Unprompted review
Rated 1 out of 5 stars

Don't sell to them!!

I have purchased from camera jungle in the past and it was all very good, however this time I was selling to them, nowhere does it state when you sell that they take 48hrs to examine the items before agreeing a price, once those 48hrs passed a price was agreed then I'm told it will take 10 working days for the payment to be made so all in all they had my property for 17 days before payment was made, very disappointing and the condescending emails sent by customer services are enough to drive you mad, DON'T SELL TO THEM!

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

Incomplete information about delivery, which led to a 4 day delay

On the website Camera Jungle are clear that items ordered before 8 pm will be dispatched the same day, delivered the next day.

After ordering a parcel at 7 pm on a Thursday, expecting delivery on Friday, the email confirmation announced that orders would only be dispatched the same day if the order is placed before 12 pm. So it was dispatched on Friday, so delivery delayed 3 days to Monday.

The carrier then told me that they could not deliver on Monday, so no sooner than Tuesday.

So a lens that was promised on Friday won't arrive for a further four days. Very poor show CameraJungle.

October 12, 2020
Unprompted review

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