Camera Jungle Reviews 

2,720
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... See more

Rated 1 out of 5 stars

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... See more

Rated 4 out of 5 stars

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... See more

Rated 1 out of 5 stars

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut.... See more

Company details

  1. Photo Shop

About Camera Jungle

Information provided by various external sources

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(2,720)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I recently purchased 2 seperate items on different occasions!, both items arrived very quickly, in the condition described as & packaged very well! Very pleased overall & would definitely recommend

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

This is the second time I have dealt with camera jungle.Great products excellent service and products and delivery was good.

September 26, 2020
Unprompted review
Rated 5 out of 5 stars

unfortunately the camera purchased from…

unfortunately the camera purchased from camera jungle developed a fault, under their 12 month guarantee they collected the camera and promptly refunded my money. I have bought from them before and always found them a pleasure to buy from!

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, arrived next day as promised, Camera excellent condition as advertised, I thought it was value for money, responded to my query within 24 hours which I was very impressed with. Would recommend to my friends and family.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy customer.

A very quick and efficient service this is the second camera I have bought from camera jungle and both were as described very happy would recommend to anyone.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

I bought 1D mark iv from you on 28 June…

I bought 1D mark iv from you on 28 June 2020 I am pleased with it and service you gave me.The camera is as you described in every aspect of the camera .It is the first time i have brought from you and I will recommend to my photography friends.Thank to you all James Goodwin. [ great to have a 12 month guarantee ]

August 17, 2020
Unprompted review
Rated 1 out of 5 stars

WHERE IS MY CAMERA... CAN I SPEAK TO A MANAGER!

I bought a secondhand camera and had to send it back to camera jungle in early 2020, as an error kept showing up on the camera. When my camera was up for sale it was categorised as in excellent condition and cost 1,000. Now I know covid19 has happened... But despite endless emails and requesting a manager call me back _ I have got nowhere with this company. One lady from customer services who emailed me said she would contact the repair shop and get back to me, which she never did. Where's the repair shop..... In outer space. I am beyond disappointed with this company. Customer service is atrocious.

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

Horrendous Customer Service!!

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut. Awful customer service. I am very disappointed.

I will be unfortunately now having to contact trading standards and financial ombudsman. Brought from CJ based on reviews a few months ago. What went so wrong?

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Used camera jungle on several occasions. Kit arrived early and actually in better condition than expected. Some Nikon stock is limited but won't hesitate to order when they have what I need!

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

Do not expect payment

Agreed a price to sell my lens to camera jungle, posted it off, couple of days later got confirmation of them receiving it and asked to provide bank details for payment. Over a week later no payment received, having emailed to query I was told it can take up to 10 days, I pointed out their web site quotes 24 hours, then I'm told a lame excuse of payment delayed due to Covid 19, Over 2 weeks later and camera jungle having sold my lens, I still haven't received payment and no idea when I will.

July 20, 2020
Unprompted review

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