Camera Jungle Reviews 

2,720
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... See more

Rated 1 out of 5 stars

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... See more

Rated 4 out of 5 stars

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... See more

Rated 1 out of 5 stars

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut.... See more

Company details

  1. Photo Shop

About Camera Jungle

Information provided by various external sources

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(2,720)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, Very helpful. Have used a number of times before and always trouble free dealings.

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Fujifilm x100f camera very pleased

The camera arrived as promised in excellent condition
Came with box and all relevant instructions
The price paid was excellent value compared to other secondhand retailers
Why take the risk and hassle of buying on an auction site ? You know who I am referring to !

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

First Class service

First Class service - placed my order at 7.10pm for a lens.... the price was fair and it was described as being near mint. It arrived before 10.30am the next day - incredible.... and it was EXACTLY as described. What was even more amazing is we live a little out in the sticks and couriers often take an extra day or two. Completely blown away by amazing service.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Camera Jungle is by far one of the best…

Camera Jungle is by far one of the best online shops for getting the best Photography gears, the 12 months guarantee on all items purchased gives any buyer a huge relief.
I am a regular customer and being a fanatic for Tech gears like cameras and so on. I highly recommend Camera Jungle to those interested in getting a bargain and as well as great quality for their money's worth when shopping for cameras, lenses and other Photography equipment that you might be needing.
Camera Jungle!!!, Your One-Stop Shop for exceptional delivery of quality and reliability for your photography needs and pleasures at very affordable prices.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company to do business with

Excellent company to do business with - the lens arrived on the Monday even though I had not ordered until mid-afternoon on the Saturday before, it was well packed and worked perfectly. They were correct, it was in mint condition. I've used them before and will use them again!

June 8, 2020
Unprompted review
Rated 4 out of 5 stars

5 stars for almost everything

5 stars for almost everything. (Usually) excellent items, well graded, prompt delivery, no argument if you need to return it. So why 4 stars? I NEVER get an email confirming my order and always have to take a photo of the screen so that I have some evidence of what I've bought. Please, please get this problem fixed!

June 7, 2020
Unprompted review
Rated 3 out of 5 stars

A rare and desirable lens priced well…

A rare and desirable lens priced well at under £700 and labelled "Mint" made me optimistic after my previous purchase from you. I expected the lens case - standard issue, and the paperwork that normally comes with "Mint" the original box would be a bonus.... No, not to be, this premium lens shows up in plastic bag covering a recycled kids shoebox that is too small for the lens which is in another plastic bag and not protected by padding but suffer one side so it doesn't rattle!
My confidence diminished and hopes resting on the toughness of a Canon L series lens I console myself with the idea that there is a warranty if needed.

Far from a premium experience this time

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service.

I found what I needed, ordered it and paid a very reasonable price. My Lens arrived very quickly, very well packed and in excellent condition and is in full use. I have bought a few lenses from Camera Jungle and have never been disappointed. Thank you Camera Jungle, I am sure I will be back.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Fujifilm XF18mm f/2 lens.

As usual, when the Camera Jungle rates a used product as in “Excellent” condition, it really is! In fact I’ve bought so called “mint” condition cameras or lenses from competitors which are in no better condition than this lens! Excellent purchase. What a great deal! Thoroughly happy with my new little used Fuji XF18mm f/2 lens. The perfect little companion to my Fuji XT20. So light and compact!

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Dont bother returning a faulty lens takes ages to get money back . They wont cooperate with paypal and will wait till last day of the case before doing anything ! Avoid at all cost and save yourselt some time ! Been without the lens for 3 weeks and have no money back yet !!!! AVOID AVOID AVOID

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Can't fault them as a buyer - Great customer service

I've bought two cameras from Camera jungle and the experience has been great both times.

Pros of Camera Jungle:
+Good camera description and pictures provided
+Good prics
+Wide selection of stock
+Often have sales and discounts,really this is a big point for me to return to their site often
+Service and dispatch very prompt
+Cameras in very good condition - a lot of them are like new.

UPDATE: Shortly after use my mint condition camera developed a manufactuer fault. Within the space of a week, Camera Jungle had a replacement out to me, and were keeping me updated every step of the way without even needing to ask. The best photography customer service I've ever had.

May 6, 2020
Unprompted review
Rated 3 out of 5 stars

I've heard good things about them but…

I've heard good things about them but contacted them recently to enquire about the shutter count on a camera and they told me they couldn't retrieve it. Given that I could do that in 3 minutes if I had the camera I found it a bizarre response.

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Accurate description,Good price

The used camera i bought was described as being in mint condition. I believe this was a fair and accurate description and the price was the lowest i could find online once the 10% discount was applied. Very happy with my purchase and will always check the camera jungle website when looking for new gear. The camera arrived well packaged and was tracked from its dispatch

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing sevice

Amazing sevice, order came within 24 hours and the item itself was in great condition. Very impressed, 100% will return thank you!

April 10, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor trade ins

Very poor trade ins, simple exploitation. They never answer emails. I will avoid in future. Told me they were returning my camera with very vague explanation as to why.My enquiry unanswered. They want your kit for the cheapest possible price.

March 31, 2020
Unprompted review

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