Camera Jungle Reviews 

2,720
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... See more

Rated 1 out of 5 stars

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... See more

Rated 4 out of 5 stars

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... See more

Rated 1 out of 5 stars

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut.... See more

Company details

  1. Photo Shop

About Camera Jungle

Information provided by various external sources

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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3.7

All reviews

(2,720)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lens ordered as in impulse purchase…

Lens ordered as in impulse purchase just a few days before I was due to fly off on holiday - arrived next day and was used extensively during the following three weeks - delighted with the buying experience.

March 23, 2020
Unprompted review
Rated 5 out of 5 stars

I bought a used Nikon D7200 from Camera…

I bought a used Nikon D7200 from Camera Jungle the other day the only annoying thing was there was no USB lead to transfer photo's to pc apart from that it works a treat with my Sigma 150-600mm and a bargain for about £425 with a shutter count of 13,000 so I can recommend the Camera Jungle deals. Very pleased with my purchase, thanks! drb

March 15, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost - Ive dealt with all the other second hand camera company's and Camera Jungle are by far the worst in all aspects

After getting quotes from 10+ camera shops I recently sent 8 pieces of camera equipment to Camera Jungle, I did so based on the fact that given like for like descriptions for their condition all 8 were valued highest by Camera Jungle.

Camera Jungle sent me an invoice for the sale, but no break down to show the individual prices they had assessed/paid for my equipment, £232.50 less than I had been quoted.

I emailed them for a breakdown of the invoice, no response, I called them for 2 days before I eventually got somebody to pickup the phone.

2 different sets of people over the following week failed to get back to me, I always had to chase them up. I eventually forced a member of staff to provide photographs of my equipment, so we could talk about the condition and how they had graded it.

I was told that they would not normally provide photographs, even though as I realised they do photograph the equipment and use them on their website to sell them afterwards. The member of staff who eventually started justify the gradings then decided to make up damage and marks on some of the equipment, even though we were both looking at the same photographs. "I called her out" on her claims and she then refused to comment on what she had just claimed.

At no point was I allowed to speak to the person who had assed the equipment, I believe this is done on purpose to keep customers at arms length. I sent 2 camera bodies, I used there condition as an example of how flawed there grading was, they were in completely different condition, but Camera Jungle graded them both in the poorest condition, even the GH4 which only had 383 shutter actuations!

I believe that in a similar way to some Estate Agents, Camera Jungle offer the highest market prices to pull customers in and then unfairly down grade their condition so they end up paying less than the other companies.

I have sold lots of camera equipment over the last 15 years to, MPB, Mifsuds, Dale Photographic, Clifton Cameras, Harrison Cameras, LCE. Ive never had any grading changed, always been able to speak to the person who's graded the equipment.

Avoid Camera Jungle at all cost, I think they summed themselves up when they couldn't even take photographs of my equipment that were all in focus.

Andy

Nikon Professional Services Member

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

Very very fast delivery!

New customer here.
Camera Jungle was recommended to me so I thought I would try.
I found a second hand lens for my canon, ordered it after 6pm Monday night, delivery was for the Wednesday but it arrived the next day. Luckily I was home when it arrived as it needed a signature.

The lens was well packed and seems ok and is in very good condition.

February 25, 2020
Unprompted review
Rated 5 out of 5 stars

i have bought a fair few items now and…

i have bought a fair few items now and when i have had a problem it has always been fixed in a very fast and friendly way i am very happy with camera jungle staff and this is now my first point of call when i am looking for used camera gear

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent after sales service.

I have bought a few cameras and lenses from Camera Jungle. Last item I bought was a Nikon bridge camera. This developed a fault after a few weeks. Contacted CJ. Was collected from me the next day. Fault couldn't be fixed so they sent me a replacement. All done quickly. Guy I dealt with ( Aaminah) so helpful. You cannot be this type of service. Thoroughly recommend Camera Jungle for used equipment.

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

S**t customer service, money grabbers be wary

Bought a flash unit that wasn’t compatible for my camera bought from them. Both Nikon but no advice was given. They played the 14 day policy yet they just just want you to spend you hard earned money be very wary as it takes for ever to get through to customer service. Very Poor, f**kthem there are better shops out there.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent in all departments

I have always received excellent service and products from Camera Jungle and can confidently recommend them to anyone looking for a quality bargain, with plenty of choice, in all photography products. My first point of call when I need to add to my collection.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Better than described

Bought a second-hand lens described as "excellent" but when it arrived, it looked as new, even in its original box. Really happy with this purchase. The price was very competitive too.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great lens

I brought this lens for my son and he is very pleased with it. After seeing some of his photos it was a fantastic buy.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

The camera that I bought was MINT.

The camera that I bought was MINT.
The only down side is I placed my order on a Friday afternoon with your next day delivery, but it never came until the Tuesday, as the weather was good for that weekend it was spoilt.as I could not get out a give the camera a good test, but have now.
As I am writing this I am looking to buy again.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Top class company & exelent after sales…

Top class company & exelent after sales service, I ordered my camera on a Sunday, received it the next day, very impressive.
The camera was as described & exelent value for money so very satisfied.
I have used before and received the same top class service.
When I did have need to return an item, they arranged for the collection from my home & an immediate full refund was issued without any quibble.
I will certainly be using again for any of my photographic needs

January 27, 2020
Unprompted review

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