Camera Repair Direct Reviews 

145
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Camera Repair Direct provided a very competitive quote meaning my camera was worth repairing rather than spending a vast sum to replace. They were extremely fast, turning round the work and despatchin... See more

Rated 5 out of 5 stars

They sent a clear quote of the expected costs to fix my lens after I gave a description of what had gone wrong. After sending it in for repair they promptly sent an email to confirm it had arrived and... See more

Rated 5 out of 5 stars

Excellent service. Saved an expensive SONY RX10iv bridge camera that had an annoying intermittent fault that totally stopped the camera from working. Great Comms. Brill service. Good price too.

Rated 5 out of 5 stars

Very fast turn around to repair an EF24-70mm lens that I had been told was unrepairable. Excellent communication from start to finish. Thanks for being able to fix the lens.

Company details

  1. Camera Repair Shop

Information provided by various external sources

We are are camera repair company with over 30 years of experience in fixing photographic equipment. Please feel free to fill out the form on our website for a free no obligation estimate or give us a call to talk to a technician about your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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No recent history of asking for reviews

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4.9

All reviews

(145)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Sigma 18-250mm Manual Focus

The manual focus on my Sigma 18-250mm would not work so I email Camera Repair Direct. I got a quotation for the repair almost immediately. Two days after receiving it, it was in the post back to me. I hadn't used them before so my biggest fear was getting a note back to say that the problem had grown arms and legs and the bill was going to increase. This never happened. They were true to their word. All in all a really smooth process.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Fast and First Class

Brilliant service,I had my lens plus a camera repair done at a fair price and back in a week.Nothing else to say.

May 7, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Many thanks David,

Glad we could help.

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service from start to finish. The zoom lever on my camera broke and I tried a few places where I was given vague information and quotes of £30-£80 just to look at the camera. I found CRD and after reading their reviews gave them a call. I was provided with straight forward information and an estimated price and after sending my camera off I was kept updated throughout the entire process. The work is to a high standard, cost less than originally quoted and considerably less than other well known stores had quoted me just to look at it. My camera is back to full working order in less than a week and I'm really pleased. Thank you!

April 30, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks Jemma and glad we could help.

Rated 5 out of 5 stars

Very efficient service,camera repaired…

Very efficient service,camera repaired and returned within a week, very reasonably priced and Wes communicated as to when received, repaired and dispatched.
Will recommend them to my associated in the camera club
Well done

April 27, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks Stephen.

Glad we could help.

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service throughout from start to finish. I couldn't fault the communication and updates from this company during my repair. Everything was completed in good time and my repaired item returned via Fed Ex. I'll be recommending these guys to colleagues and family.

April 23, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks for taking the time to review Gary,

Kind regards

Wes

Rated 5 out of 5 stars

Excellent service

Excellent service. They fixed a water damaged camera that I thought was done for good. They kept me informed all along the way and it was returned repaired next day delivery.

Excellent company and would highly recommend.

April 22, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Glad we could help get your camera up and running again.

Many thanks

Rated 5 out of 5 stars

great service

great service. would gladly recommend

April 17, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks Hunter and glad we could help.

Rated 5 out of 5 stars

Great price

Great price , quick turnaround , 5 stars all round

April 12, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks Stephen.

Happy Easter to you and glad we could help.

Rated 5 out of 5 stars

Exceeded Customer Expectations

Polite, helpful, fast, efficient, excellent quality, excellent price. Exceeded customer expectations. If only I could say that about everyone I dealt with.

April 6, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Many thanks for taking the time to leave a review and glad we could help.

Rated 5 out of 5 stars

Delighted customer

I was delighted with the speedy, efficient and helpful service in repairing my much loved camera and would certainly recommend them to all.

April 6, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Glad we could help and thanks for the review.

Rated 5 out of 5 stars

Thank you very much for efforts

Thank you very much for efforts. From start to finish you have been excellent. I told you what was wrong with the camera. You told me what it would cost to repair.
You kept me informed when the camera was in your possession. You advised when the repairs was carried out. I was told how to pay. Again I was advised when it was going to be despatched and when it would arrive at my home address.

What more could I have asked for ? Wes you and Camera Repair Direct are numero uno. I would definitely use you again and would recommend you to anyone who wanted their csmera repaired. :)

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks Mr Anderson and I'm glad we could help.

Rated 5 out of 5 stars

Great service

Great service, fast turnaround- highly recommend! 5 stars!

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Many thanks and glad we could help

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
Great price, clear communication and very fast repair and delivery. Highly recommended

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Glad we could help Mr Davis.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Estimate provided quickly, and camera sent to CRD and returned to me (safely packaged) within 5 days. And this was during the early part of the coronavirus "social distancing" regime. Well done.

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks for the review Huw and you know where we are if you need any further help.

Rated 5 out of 5 stars

Camera Repair Direct help

Having made phone contact with CRD, I received excellent and knowledgeable support and action. I can thoroughly recommend the company to anyone needing personal direct help especially with camera equipment made by distant and normally unapproachable international manufacturers.

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Thanks Mr Grimwade and glad we could get to the bottom of the problem.

Rated 5 out of 5 stars

I received a fast efficient service

I received a fast efficient service. Turn around was seven days. I was kept informed at all stages of the process . The repair work was done at £100 less than a local quote. Everything is good and my favourite camera is back with me working as well as before.
Thanks . Camera Repair Direct.

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Many thanks for the review and glad we could help👍

Rated 5 out of 5 stars

Fantastic Company

Fixed my Fujifilm X100F which had a broken viewfinder switch - price was fair and the service was excellent. Really happy to find this company and would absolutely recommend them.

April 5, 2020
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Many thanks and glad we could help

Rated 5 out of 5 stars

I had a dreaded Error99 on my Canon

I had a dreaded Error99 on my Canon, turned out to be a lens aperture failure. These guys quoted over the phone, then repaired, cleaned, tested and returned the lens super-fast for a lot less all-in than I could find anywhere else.
Great job, thanks,
Jeremy

March 20, 2019
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

A common issue I'm afraid but I'm glad we have you back up and running and getting some pictures again

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