www.campandfish.co.uk Reviews 33

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This site should be blocked, I don’t know why it’s still existing. It will collect your card details and take money from your account. The managed made few transactions although I did not went... See more

Rated 1 out of 5 stars

Complete Scam, as soon as i had made payment i knew it was dodgy. No contact details whatsoever. Any attempt at email is rejected. Disputed via my credit card provider. Stay Away at all costs!! You ha... See more

Rated 1 out of 5 stars

Sadly I've been caught by them too, site should be torn down. Charged £1107 for a £28 replacement airbeam. Now logging complaint with my bank - just don't give yourself the hassle AVOID AVOID AVOID!

Rated 4 out of 5 stars

all items were as described on the website - with some great offers. Communication was adequate - could've been better informed of order status. Everything arrived as ordered and well packed. Websi... See more

1.4

Bad

TrustScore 1.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Why the site allowed to exist

This site should be blocked, I don’t know why it’s still existing.

It will collect your card details and take money from your account.

The managed made few transactions although I did not went through the checkout process.

Stay away from this site!!!!!

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Sadly I've been caught by them too

Sadly I've been caught by them too, site should be torn down. Charged £1107 for a £28 replacement airbeam. Now logging complaint with my bank - just don't give yourself the hassle AVOID AVOID AVOID!

June 2, 2024
Unprompted review
Rated 1 out of 5 stars

Complete Scam

Complete Scam, as soon as i had made payment i knew it was dodgy. No contact details whatsoever. Any attempt at email is rejected. Disputed via my credit card provider. Stay Away at all costs!! You have been warned

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM !!!!!!

SCAM !!!!!!
Complete scam get in contact with your bank as this is the only way you will ever get your money back.😡😡😡

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

Order - Payment - Nothing at all - AVOID !!

I used this company as they seemed to be ok - what a mistake. They take payment and then ignore you. Do not respond to emails, web forms or answer the phone.

They do not accept PayPal, because it would kick them in to touch. Once they have your money they just pocket it and hope you put it down to experience and do not offer a refund. You will have to contact your bank to get your money back.

They are a one man band, who make a lot of money by coning people with no intention of supplying goods.

They should be closed down.

January 11, 2017
Unprompted review
Rated 1 out of 5 stars

A real shame

The website looks great, I received confirmation emails immediately which pointed to good service, however, 2 weeks after ordering, I started emailing and calling to find out where my son's Christmas present was.

I had bought a bike for £111 and luckily I paid by Barclaycard who immediately refunded me so I could rush out and buy another bike in time for my son's Christmas.

Barclaycard are taking the issue up with CNF Outdoors to get the refund, thank goodness for Barclaycard!

Real shame about the company though, I wish I read these reviews first.

December 13, 2016
Unprompted review
Rated 5 out of 5 stars

1st Class Service

I ordered an Axle lock and hitch lock on the 22/4/16 by phone. I was then sent an email confirming my order. I emailed back the next day and asked when I would receive it and got a reply the same day stating it would be on the 26/27. I then received an email on the 26/4/16 with the delivery company and tracker number. I received the products at 8am on the 27/4/16. Delighted with the service and the products can't fault CNF one bit.
Marc Bell
County Durham

April 27, 2016
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered tap that was meant to be in stock. A week later was told it was being despatched next day. Waited for arrival, it didn't. Tried phoning, but only able to leave a message requesting a call back. I didn't receive any calls. Alarm bells rang so started emailing. After about 30days(11th April) got an emailed response saying that they didn't have it in stock and would have to issue a refund. I responded requesting a refund on 11th April. No reply. Emailed again on 12th April requesting refund, no reply. Having been told it was being despatched, getting no response didn't want to waste any time trying to communicate so went to bank and requested chargeback. Yorkshire Bank were fantastic and got me my money bank quickly. I hope you don't bother to respond to my review as you couldn't be bothered to respond to my emails or calls. I have copies of all emails and call register - missed and calls made!

April 23, 2016
Unprompted review
Rated 5 out of 5 stars

SUPERB SERVICE

What are all these negative reviews about? I ordered a large expensive item on Sunday (17.04.16) evening and my goods arrived via TNT the following Wednesday (20.04.16) morning, intact and in super condition. Looking forward to buying from these people again.

April 21, 2016
Unprompted review
Rated 1 out of 5 stars

AVOID - SCAM SITE!

They will take your payment and not despatch the goods - they are not a warehouse as they claim in their "about us" page.
If you try to phone them you will get an automated message saying their lines are busy - the only reason their lines would be busy is because they are receiving complaint calls!
I am in the process of disputing the transaction with my credit card provider (wish me luck!) and I will be reporting the site to trading standards.
Please do not make the same mistake as me :(

March 9, 2016
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Ordered item on 27 Feb. Payment taken. No update. Order still processing. Emailed 4 times. No response. Telephone number diverts to voicemail purporting 24 hrs a day that lines are too busy to take call. No wonder when the company is as poor and diabolical as they are. No communication at all from them nor a refund. Terrible. You should be ashamed of yourselves. Rip off merchants. Please don't order from them.

March 7, 2016
Unprompted review
Rated 3 out of 5 stars

Bit slow to deliver

I ordered a soft shell jacket 12 days ago. First of all they wanted to charge me £22 for postage to Inverness. I opted to send it to my parents in Ayrshire so they can post it to me by Royal Mail for £2. They didn't dispatch it for over a week but delivered it today. At least the price was good and can't complain about free delivery even if the postage rates to highlands are extortionate. The company were good at keeping in touch via email.

November 9, 2015
Unprompted review
Rated 1 out of 5 stars

Zero aftersales service - stay well clear!

I just wish I noticed the reviews on this site and others before ordering anything from CNF, as all the other negative reviews suggested I was faced with horrible customer service / the lack of one!

I purchased an item from the website based on the value and was all straight forward ordering and receiving the product. When the wrong item was delivered, this is where the issue begins. I tried numerous times to get in touch with the vendor (via the form online, and via telephone), and there is just a wall of silence. The phone line goes straight to voicemail on a daily basis and emails unreturned. I even checked my junk/spam mail on a regular basis optimistically. 2 weeks on I still haven't heard a peep.

The item I received was the cheaper model of the same brand. I simply want a refund of the difference in receiving the inferior model as I ordered the more expensive model on the CNF website. It really isn't a big ask.

This vendor should be reported and please don't make the same mistake as I did. Stay clear!

July 2, 2015
Unprompted review
Rated 1 out of 5 stars

Stay as far away as you can from this con artist

Wrong item delivered and despite no end of email, phone call attempts you get nothing back. No one ever answers the phone, ever. No matter what time of day. Avoid like the plague, this outfit is a joke. I am now having to go through credit card company to get my money back..

you have been warned

June 12, 2015
Unprompted review
Rated 4 out of 5 stars

Fast and efficent service

Very good service that was delivered on time as stated when the order was placed on the phone. Cheapest product on internet found for the coolbox ordered.
Only downside was product was a little dirty and required a clean, other than that a good company and I will use again

July 19, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very good price and quick delivery. Unfortunately the unit was slightly damaged. Contacted Camp and Fish who organised a replacement without any fuss. Overall very pleased with the service. I would certainly use them again and recommend them,

May 18, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent price and speedy service!

I would highly recommend Camp and Fish as they provided excellent service, fast delivery and an unbelievably low price - £211 delivered versus £248 from any of their competitors and as much as £299 from many others. I am sure I will use them again.

May 13, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look