www.campandfish.co.uk Reviews 33

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This site should be blocked, I don’t know why it’s still existing. It will collect your card details and take money from your account. The managed made few transactions although I did not went... See more

Rated 1 out of 5 stars

Complete Scam, as soon as i had made payment i knew it was dodgy. No contact details whatsoever. Any attempt at email is rejected. Disputed via my credit card provider. Stay Away at all costs!! You ha... See more

Rated 1 out of 5 stars

Sadly I've been caught by them too, site should be torn down. Charged £1107 for a £28 replacement airbeam. Now logging complaint with my bank - just don't give yourself the hassle AVOID AVOID AVOID!

Rated 4 out of 5 stars

all items were as described on the website - with some great offers. Communication was adequate - could've been better informed of order status. Everything arrived as ordered and well packed. Websi... See more

1.4

Bad

TrustScore 1.5 out of 5

33 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Speedy Delivery

Item received within a few days and in time for our holiday despite being ordered last minute. Great price too.

May 13, 2011
Unprompted review
Rated 5 out of 5 stars

Customer service top priority

I bought items to rebuild a fishing rod. Needed to track delivery of the package and change one of the items. Camp and Fish's MD went out of his way to sort out my query. Always a fast response and competley satisfactory outcome. Top class service. Highly recommended. I will use again.

April 7, 2011
Unprompted review
Rated 5 out of 5 stars

Great Value and Service

Great service, helpful staff and fantastic prices, we saved over £540 on the purchase of 3 8 man tents for our scout group. Will definitely use again.

Colin
GSL 16th Edgware Scout Group

March 30, 2011
Unprompted review
Rated 1 out of 5 stars

Never received the product

Despite receiving an order confirmation and promise of delivery I was advised some time afterwards by e mail that the product was out of stock and would not be replenished.
Rubbish service

If there was a 0 star option you would get it

March 30, 2011
Unprompted review
www.campandfish.co.uk logo

Reply from www.campandfish.co.uk

Unfortunately we had a run on this particular line and were unable to secure additional stock from our supplier. We kept you informed the entire duration of the process and find your comments untrue which is to be expected from a person who tries to withold their name from a negative. Jenny Shaw.

Rated 5 out of 5 stars

Value, Quality & Service

For the price I paid for the fishing/camp beds.... I thought they'd be okay at best. I was pleasantly suprised to find that they were great and will continue to be well used this camping season!

March 29, 2011
Unprompted review
Rated 1 out of 5 stars

Poor service

Item didnt arrive for weeks and after pestering. Had to order from someone else in the end and tried to cancel order which was ignored. Item finally arived from camp and fish which was no longer required. Would certainly not use again.

March 29, 2011
Unprompted review
www.campandfish.co.uk logo

Reply from www.campandfish.co.uk

Dear Sarah

As explained at the time we had a stock issue and still got your item to you. You requested an RMA advice which we sent to you but we never heard from you again. For you to make the claims above are completely unjustified.

Regards
Camp and Fish

Rated 4 out of 5 stars

what you see is what you get

all items were as described on the website - with some great offers. Communication was adequate - could've been better informed of order status. Everything arrived as ordered and well packed. Website was easy enough to use and order from.
I am a cautious person but I was perfectly happy to place a second order a few weeks later with the same good service.
Would definitely recommend Camp and Fish as a trustworthy, dependable and conscientious business.
I rate them as 9 out of ten.

March 28, 2011
Unprompted review

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