Campaya Reviews 57

Easy to book

It was very easy to book, however if you make a mistake I could not find anywhere to cancel.

I made a reservation via booking. In the same minute I did it, my card was charged. I paid 25% of the reservation and I was not informed about it in advance. So I cancelled reservation and the company was obligated to pay full amount back.
But they charged me almost 90 DKK for nothing. This payment was illegal. I’m going to write to booking and other organisation to complain about it.
Scammers!

During the purchase of our stay booking no. 69296, we were not alert that we have to bring own bed linen. We could not order bed linen before the purchase either - on the Campaya web pages related to our booking is nowhere mentioned this possibility. We would like to order bed linen very much, because bed linen woud not fit to our luggage, becoue we fly to Denmark. We are vere unhappy with this situation.
Now we are not certain if we need to bring also the towels.
We would also welcome to get earlier information about adress accommodation and keys.

Scam company. Emailed me 3 times saying my booking was cancelled. Then a few days later tells to to pay for the booking.. something is fishy.

First time I have used this company so wasn't sure about it but looked into it seemed OK. Got the confirmation very quickly and got a call back as I had phoned the day before but no reply. Very quick to respond

The property was available but after booking it it was cancelled. It looks like this property was listed on multiple WEB sites.

Dirty and full of bed bugs, spider webs and dust. I've got bitten countless times in only 2 nights. Never again

I asked a question about parking a week or more before booking and I never got a reply!

The response time is slow, sometimes days. That’s not helpful if you are at the place and need assistance.

General conditions we have to declare pets that travel with us. Although it is impossible to mention number of pets travelling together. Adults yes, children 3-12y yes, children younger than 3y yes, pets no

Power consumption must also be paid for. Of course, this is only normal. However, what is not normal, for a as described Energy-Efficient house, is the basic power consumption of this house. The heating wasn't even on and we already came to an average of almost 45kWh per day (x €0.67/kWh)! Just calculate what the extra costs will be after a week....
Otherwise, a beautiful house! Only the electricity bill is a bummer.

In general fine, one star less for unclear 100% payment in advance - information before check out. Accomodation cannot be rated yet.

Nice and fast support. 👍

This company hired nice people with great customer service skills.

Thank you for your fast reply and support.

Great job!!!

Very efficient - confirmation straight away - all settled.

Simple, ease of booking. Good communication

Thank you for your professional service, dealt with my request very well helpful and great to have that communication over the phone, not just a website. Everything done promptly. Highly recommend.

Good communications quick replies good prices

I have just used Campaya for the second time now and all I can say full marks guy's keep it up.