Camp Hopson Removals Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the moving crews are exceptionally helpful, friendly, and remarkably efficient when navigating tight spaces and heavy furniture. People truly appreciate how well the office staff coordinates logistics to ensure stressful relocations remain smooth from start to finish. Consumers also note that the teams arrive on time, work tirelessly, and always check to make sure everything is placed correctly. Some reviewers were not happy with occasional communication gaps regarding specific protective measures, while a few mentioned rushed handling leading to minor issues. Despite these infrequent drawbacks, most individuals feel that the overall service successfully reduces the usual burdens of moving day.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, polite, and... See more

Service

Users describe positive interactions with service, highlighting that reviewees found the teams to be polite,... See more

User experience

Reviewers mention positive feedback about user experience, describing the overall process as straightforward... See more

Customer service

Customers had positive experiences with customer service, noting that staff members were helpful, patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team that helped us move were very efficient, helpful and friendly. They had no problems deconstructing/reconstructing our large furniture items, they handled both heavy and fragile items well... See more

Rated 5 out of 5 stars

Over the four days our move took we were astonished at how quickly and efficiently all the teams we had from both Camp Hopson and Isis worked. Dan, James, Glen, Danny, Jake and Jay, Peter, Colin and... See more

Rated 5 out of 5 stars

We have used Camp Hopson on previous moves always very helpful from start to finish. The lads were excellent and very efficient and how quickly they complete the job and always check we are happy be... See more

Rated 5 out of 5 stars

The team were very friendly and polite our move took 3 days from a large 4 bed to a smaller 3 bed cottage, Dan, Derek and Jake plus extra crew were brilliant at manoeuvring large pieces of furniture... See more


Company details

  1. Shipping Company

Written by the company

For Removals Companies, Berkshire, choose Camp Hopson Ltd. With over 150 years of removals and storage experience in Berkshire, the UK and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(211)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Right from the start when Peter visited …

Right from the start when Peter visited to carry out the survey we have been very impressed with the service from Camp Hopson. The team arrived on time and their speed of packing was rapid and thorough. They were pleasant and helpful. They arrived at our new home on time despite the narrow lanes. Well done Derek and all the team

December 16, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Thank you for the positive comments Mr Rogers. Always good to hear that we have carried out a good service from beginning to end. As always we will pass your comments on to Derek and his team.

Rated 5 out of 5 stars

They were wonderful & helpful in every …

They were wonderful & helpful in every way. I also have to add very caring when moving is such a difficult time. Highly recommended.

December 16, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

We like to pride ourselves on giving the best care and attention possible in what, as you say, is generally a very stressful time. It is good to hear that we are managing to provide that service. Many thanks for your comments Ally.

Rated 5 out of 5 stars

Brilliant service

Brilliant service the guys were very helpful, full packing and unpacking both ends and placing everything where we needed it.

December 16, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Thank you for your kind words Mr Morris. We will pass these onto the men.

Rated 5 out of 5 stars

Professional

Professional, friendly and efficient

December 16, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Thank you Mr Pimm. Much appreciated.

Rated 5 out of 5 stars

The packing was very efficient and …

The packing was very efficient and everything went to the programme they said. Unpacking was also good except for one unfortunate accident. One small cupboard, part of an office system of shelving, fell out of the transporter, but only minor damage. They were ready to take it for repair, but I could see I could easily do it myself, which I did and was able to get the shelving up.

December 15, 2017
Unprompted review
Rated 2 out of 5 stars

Rather disappointed at the lack of …

Rather disappointed at the lack of pre-removal contact to confirm the move. Despite items having fragile labels clearly attached to them, a heavy cardboard box was placed on top of a container of china ( on opening we found two broken items) and an antique chair was carried - in our view - precariously by its back despite a request that care be taken with it. Shocked really, we move quite a bit with work and certainly didn't expect this standard from Camp Hopson Removals,

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding professionals.

Camp Hopson has moved us 3 times over the years. Most recently in October 2017 from Newbury to the Lake District. Outstanding service, Brilliant teams of packers. Staff are so professional and friendly. It took all the stress out of our moves.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Camp Hopson Removals were fantastic

Camp Hopson Removals were fantastic - a lovely team of people who were incredibly helpful and went above and beyond what they needed to do. They were fast, efficient and reliable. I recommend them wholeheartedly.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Hungerford to North Cornwall Camps made it easy!

The guys from Camp Hopson were fantastic extremely helpful and professional
This was a life changing move for me from Hungerford down to North Cornwall. I was feeling very anxious and nervous waiting to hear that monies had gone through etc, but I knew that my belongings were safe and on their way.
The van had to stay overnight due to length of journey and the guys from Camps were very polite quickly finishing off the unloading and placing of furniture. Even managing to get the rather oversized sofa in eventually all with good humour.

December 15, 2017
Unprompted review

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