Camp Hopson Removals Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly moving teams for working exceptionally efficiently, handling heavy and fragile belongings with great care, and always maintaining a cheerful attitude throughout the entire process. Many people also highlight the excellent support from the office staff, who make stressful relocations completely smooth and well organised from start to finish. Some reviewers were not happy with communication issues and occasional care lapses, mentioning specific problems like property damage during difficult maneuvers, unmet requests regarding protective equipment, or overall experiences falling short. Others noted that some crews seemed rushed or less attentive compared to others.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their friendly, professional, and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, efficient, and helpful... See more

User experience

People report high satisfaction and positive experiences with user_experience, describing the overall process... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team that helped us move were very efficient, helpful and friendly. They had no problems deconstructing/reconstructing our large furniture items, they handled both heavy and fragile items well... See more

Rated 5 out of 5 stars

Over the four days our move took we were astonished at how quickly and efficiently all the teams we had from both Camp Hopson and Isis worked. Dan, James, Glen, Danny, Jake and Jay, Peter, Colin and... See more

Rated 5 out of 5 stars

We have used Camp Hopson on previous moves always very helpful from start to finish. The lads were excellent and very efficient and how quickly they complete the job and always check we are happy be... See more

Rated 5 out of 5 stars

The team were very friendly and polite our move took 3 days from a large 4 bed to a smaller 3 bed cottage, Dan, Derek and Jake plus extra crew were brilliant at manoeuvring large pieces of furniture... See more


Company details

  1. Shipping Company

Written by the company

For Removals Companies, Berkshire, choose Camp Hopson Ltd. With over 150 years of removals and storage experience in Berkshire, the UK and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(211)

54 reviews in the last 12 months

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Rated 4 out of 5 stars

Camp Hopson removal job

The removal chaps were brilliant, really hard working, good natured and friendly. Just a bit of miss communication
from head office about the start time and I was resent an invoice that I had already paid. However, that was all sorted out very quickly.

February 21, 2018
Unprompted review
Rated 5 out of 5 stars

I moved to South Africa and had a lot…

I moved to South Africa and had a lot of concerns, not just about the packaging and shipment, but also the use of an overseas agent to complete the delivery.

I needn't have worried. The crew were professional, taking care to ensure that every box was properly sealed and the container was packed tightly enough to withstand weeks at sea. I was given a range of options with regards to ensuring my contents and given a single price which didn't change.

The agent in South Africa helped with clearing customs, gave clear instructions and delivered everything as pre-arranged.

We're still unpacking but so far haven't found a single damaged item, so well done.

A great experience overall.

February 16, 2018
Unprompted review
Rated 2 out of 5 stars

Worst experience of moving ever

This was the worst experience of moving ever we started with 4 men who were great but later in the day we had 9 just so they could get home on a Friday.
Boxes were shoved anywhere even so I couldn’t get a bed in my bedroom,the garden is piled high expensive bikes thrown in the flowerbeds.
We went with camps for piece of mind wish we had moved ourselves now
A expensive bad experience

February 11, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Very polite, friendly and efficient removal service. Reasonable cost and no issue with furniture/belongings which were in storage. Helped us out massively by also squeezing our move into our new house just before their xmas break due to our original completion date being delayed. This was last minute so was very much appreciated.

January 9, 2018
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Thank you for such a glowing report. We are glad that we were able to help you out.

Rated 3 out of 5 stars

Should have followed up at the time

Should have followed up at the time, but too stressed with two moves in six months to claim on insurance.
First move with Camps was fine, but second move disappointing as most treasured piece of furniture was damaged by movers.
Only discovered two days later, but very disappointed that damage had not been ‘owned up to’ by removal men.
Small chest of drawers left to me by my Gran had both drawers ripped out and locks damaged. I had locked both drawers as you are encouraged to leave contents in drawers and not empty.
One damaged drawer, possibly understandable and forgivable, but not two.
Of course they are no longer Camp Hopsons!

December 22, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Our sincere apologies for any damage caused. It is a shame we weren't made aware at the time of the removal as we would have been more than happy to put things right for you. All of our removal men are the same men that were employed by Camp Hopson and strive to provide the best service possible.

Rated 5 out of 5 stars

Careful

Careful, on time and attentive

December 22, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Many thanks for your review Mr Shingles.

Rated 5 out of 5 stars

Camp Hopson Removals.

From beginning to end of my move I have had nothing but friendly advice. Office staff and eventually removal men have been helpful, courteous and kind.
It was lovely to have two of the same men delivering to Worcester who packed for me in Thatcham two months before.
Thank you Camp Hopson Removals. Everything arrived intact.
Kind Regards
Gillian Lawrence.
MRS GILLIAN LAWRENCE

December 22, 2017
Unprompted review
Rated 5 out of 5 stars

A great service

The Camp Hopson team provided a great service with a smile. Nothing was too much trouble. Definitely recommend to others.

December 19, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Camp Hopson

Camp Hopson were fantastic and pulled out all the stops to move me at short notice. They did it all in one day with so much care and attention as I was on my own mainly. I can’t thank them enough for starting me off on my new life.

December 18, 2017
Unprompted review
Rated 5 out of 5 stars

Professional, friendly, supportive and adaptable

From booking my provisional slot to completion everyone I dealt with at Camp Hopson Removals were great - professional and friendly! Due to delays in getting keys released - and it being a Friday, Camps ensured that extra removal guys came to the new house to get everything done as quickly as possible - but I never felt rushed. Would recommend Camp Hopson Removals to anyone and everyone with hesitation.

December 18, 2017
Unprompted review
Rated 5 out of 5 stars

An excellent job ...

The team that packed and unpacked us were excellent. I could not fault them. Everything arrived in excellent condition and I recommend this company to anyone who is planning to move.

December 17, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

Thank you so much for a glowing report. We aim to provide the best possible service. We will pass your lovely comments onto the men who carried out you removal.

Rated 5 out of 5 stars

My experience with C.Hobson Removal was …

My experience with C.Hobson Removal was a good one and I will recommend to all my friends and family.

December 16, 2017
Unprompted review
Camp Hopson Removals logo

Reply from Camp Hopson Removals

So good to hear your removal was carried out to a good standard. Our aim is to please.

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