CAN Solutions Ltd Reviews 

750
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, polite, and prompt when answering questions or resolving various technical queries. People deeply appreciate the seamless transition process when moving their mobile and landline services, noting that daily business operations continue smoothly without unexpected disruptions. Some reviewers were not happy with initial setup complications, reporting occasional delays, technical hiccups, or unexpected issues during the transfer phase. A few customers also noted that configuring new systems, dealing with billing adjustments, or managing early technical hurdles wasn't always completely straightforward at the very beginning.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt email and phone responses, seamless contract... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt email responses and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that the support team and... See more

User experience

Clients share positive opinions on user experience, highlighting an easy-to-use portal, seamless processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more

Company replied

Rated 5 out of 5 stars

We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more

Company replied

Rated 5 out of 5 stars

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more

Company replied

Rated 5 out of 5 stars

We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more

Company replied


Company details

  1. Phone and Internet Service

Written by the company

CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.

The CAN-Solutions Way

Written by the company

WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

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4.9

All reviews

(750)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Taylor Brotherton

We have just moved our whole telephony and internet to CAN Solutions and all the way through the process it has been managed extremely well. Taylor has been great in communication throughout the whole process and it has not only saved us money but made us more efficient in handling calls and being able to keep connected out on the road.

July 23, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for the fantastic review! We’re delighted to hear that your move to CAN Solutions was managed so smoothly and that the new setup has helped you save money while improving efficiency.

We’ll be sure to pass your kind words on to Taylor—she’ll be delighted! We truly appreciate your business and look forward to continuing to support you.

Kind regards,
CAN Support

Rated 4 out of 5 stars

Good service from start to finish all…

Good service from start to finish all in telecoms solutions for mobile and office phones.

July 1, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Russell,

Thanks for taking the time to leave us a review. We're really pleased to hear you received great service from start to finish for both your mobile and office phone solutions.

We really appreciate your support and look forward to continuing to work with you. If there's ever anything you need, we're only a phone call away.

Thanks again from all the team at CAN Solutions.

Rated 5 out of 5 stars

Brilliant company

We’ve been with CAN Solutions for 5 years now and can’t fault the team, they’ve always been really helpful and we’ve never had any trouble with our account or devices. Our account manager Trudi is brilliant and couldn’t do any more to help us

July 3, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Georgie,

Thank you so much for your fantastic review and for your loyalty over the last five years. It means a lot to us that you've consistently had such a positive experience with the team.

We'll be sure to pass your kind words on to Trudi – she'll be delighted to hear them. We're proud to have her looking after your account, and it's great to know she's made such a positive difference.

We really appreciate your continued support and look forward to working with you for many more years to come.

Thanks again from all the team at CAN Solutions!

Rated 5 out of 5 stars

I have been with CAN Solutions for 6…

I have been with CAN Solutions for 6 years, I would definitely recommend their services.

July 1, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Stuart,

Thank you for taking the time to leave us a review, and a huge thank you for being with CAN Solutions for the last six years.

Your recommendation means a great deal to us, and we're grateful for your continued trust and support. We look forward to working with you for many more years to come.

Thanks again from all the team at CAN Solutions!

Rated 5 out of 5 stars

i was having problems with bad reception

i was having problems with constant bad reception on my phones, Can Solutions gave me good advice and put me on a new service provider witch was cheaper and the reception is much much better now, the switch over from my old service provider was very smooth, im glad i made this chose.

June 29, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Rodik,

Thank you for taking the time to leave us such a fantastic review.

We're delighted to hear that we were able to resolve the reception issues and find you a network that not only offers much better coverage but also saves you money. It's great to know the switch was smooth and hassle-free, and that you're happy with your decision.

Thank you for choosing CAN Solutions. We really appreciate your feedback and look forward to supporting you for many years to come.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Great to deal with

Great to deal with, professional with clear communication.

June 22, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Em,

Thank you so much for your lovely review.

We're delighted to hear you found our team great to deal with and appreciated the professional service and clear communication throughout. Your feedback means a lot to us, and we're so pleased you had a positive experience.

Thank you for choosing CAN Solutions. We look forward to supporting you again in the future.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Very helpful & professional service…

Very helpful & professional service from the outset. I would recommend this company to others.

June 15, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for taking the time to leave us such a great review.

We're delighted to hear that you found the service helpful and professional from the outset. It's especially rewarding to know you'd recommend CAN Solutions to others – that's one of the biggest compliments we can receive.

Thank you for your support, and we look forward to assisting you again whenever you need us.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Been with can solutions for a long time…

Been with can solutions for a long time now gave me a good deal to start with and still on a good deal

June 17, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear you've been with CAN Solutions for so long and that you're still enjoying great value from your services. Customer satisfaction is at the heart of everything we do, so it's fantastic to know we've continued to meet your expectations over the years.

We really appreciate your loyalty and look forward to supporting you for many more years to come.

Kind Regards
CAN Support

Rated 5 out of 5 stars

Excellent customer support

CAN Solutions offered clear and competitive quotes for our mobile phones. Since moving to them we have had very good customer support - someone allocated as our Account Manager who is always available and very helpful, and others atCAN who may have been involved with technical requests have also been quick to reply and help if needed. This help at end of a phone is very valuable.

June 16, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Fiona,

Thank you so much for your wonderful review.

We're delighted to hear that you've been happy with both our competitive pricing and the level of support you've received since moving to CAN Solutions. It's especially rewarding to know that having a dedicated Account Manager, along with our wider support team, has made a real difference and that you've found us responsive and helpful whenever you've needed assistance.

Your feedback means a great deal to us. Thank you for choosing CAN Solutions, and we look forward to continuing to support you for many years to come.

Kind regards,
CAN Support

Rated 5 out of 5 stars

We have just recently upgraded our…

We have just recently upgraded our phone contracts and Taylor sorted everything out for us. Always quick replying to emails and calls and to my many questions I had, nothing is ever to much trouble. Would 100% recommend CAN, have dealt with Taylor, Josh and Rori and they are all great and so helpful.

May 29, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Kelly,

Thank you for the fantastic review and for your continued support.

We’re delighted to hear that Taylor made the upgrade process smooth and was able to help with all of your questions along the way. We’ll also be sure to pass your kind comments on to Josh and Rori too — the team will really appreciate it.

It’s great to know you’d recommend CAN, and we look forward to continuing to support your business moving forward.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Great customer service

Great customer service, all members of staff have been very helpful - small blip during set up very quickly resolved and good communication with Account Manager to resolve. Now contract up and running all working seamlessly.

June 2, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Jess,

Thank you for taking the time to leave such a lovely review.

We’re really pleased to hear that the team has been helpful throughout and that the setup issue was resolved quickly with clear communication from your Account Manager. It’s great to know everything is now up and running seamlessly.

We truly appreciate your support and look forward to continuing to work with you.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Great service all round!

We have recently moved over to CAN solutions as our other provider was charging more and was impossible to get hold of. They have made a great difference from the first sales call, to the set up, to quarterly check-ins they have all been professional and make sure that you know what they are doing and why. Solid company to work with.

June 1, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Dan,

Thank you for the fantastic review. We really appreciate your feedback and are delighted to hear the move over to CAN Solutions has made such a positive difference for your business.

Providing clear communication, reliable support, and regular account check-ins is something we pride ourselves on, so it’s great to know the team has delivered throughout the process.

Thanks again for choosing to work with us — we look forward to supporting you moving forward.

Kind regards,
CAN Support

Rated 5 out of 5 stars

I have used Can Solutions for many…

I have used Can Solutions for many years now and they have always provided a high service.
Courtney Bickerton is always professional and very accommodating, nothing is too much trouble.

May 20, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Caroline,

Thank you for taking the time to leave such a lovely review and for your continued support over the years. We're delighted to hear that you've consistently experienced a high level of service from CAN Solutions. Courtney will be thrilled to receive your feedback – her professionalism and willingness to go the extra mile for our customers is something we truly value. We look forward to continuing to support you in the future.

Kind Regards
CAN Support

Rated 5 out of 5 stars

Excellent service

We've used CAN solutions for our business phones for years and they have always been fantastic. Courtney B has provided great customer support to us and the service is excellent.

May 19, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Andrew,

Thank you for your kind words and for trusting CAN Solutions with your business phones over the years. We're delighted to hear you've had such a positive experience with our team. Courtney will be especially pleased to hear your feedback – providing excellent customer support is something we take great pride in. We really appreciate your continued support and look forward to working with you for many more years to come.

Kind Regards
CAN Support

Rated 5 out of 5 stars

Great Service & Communication…

Great Service & Communication throughout the process and after sales.

May 19, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Nicola,

Thank you for your feedback – we really appreciate you taking the time to share your experience.

We’re delighted to hear that you received great service and communication throughout the process and beyond. Maintaining a high level of support both during and after implementation is incredibly important to us, so it’s great to know this stood out.

Thank you again for your support, and we look forward to continuing to work with you.

Kind regards,
CAN Support

Rated 5 out of 5 stars

CUSTOMER SERVICE…

WE HAVE BEEN A CUSTOMER OF CAN SOLUTIONS FOR A NUMBER OF YEARS AND HAVE GONE BACK TO THEM FOR OUR RENEWALS AS WE HAVE RECEIVED OUTSTANDING CUSTOMER SERVICE AND ANY PROBLEMS/QUERIES HAVE ALWAYS BEEN DEALT WITH QUICKLY AND EFFICIENTLY.

May 18, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Jeanette,

Thank you so much for taking the time to share your feedback. We really appreciate your continued loyalty over the years and are delighted to hear that you've consistently had a positive experience with CAN Solutions.

Providing outstanding customer service and ensuring any queries or issues are resolved quickly and efficiently is something we take great pride in, so it’s fantastic to know this has made a difference for you.

We truly value your support and look forward to continuing to work with you for many years to come.

Kind regards,
CAN Support

Rated 5 out of 5 stars

CAN-do attitude and staff

The staff at CAN (Rori, Josh, Jamie and more) were all incredibly helpful and knowledgeable when onboarding us for our combined mobile and VoIP solution.

January 14, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for the fantastic review, Alex.

We’re delighted to hear that Rori, Josh, Jamie and the wider team made your mobile and VoIP onboarding experience such a positive one. Delivering knowledgeable support with a real CAN-do attitude is exactly what we aim for.

We’ll be sure to pass your kind comments on to the team — they’ll really appreciate it.

Thanks again for choosing CAN Solutions.

Rated 5 out of 5 stars

Great service.

Great service.
Staff were very helpful.

May 13, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your review, John.

We’re really pleased to hear you received great service and found our team helpful throughout. Providing friendly and reliable support is what we strive for every day.

We appreciate your feedback and thank you for choosing CAN Solutions.

Rated 5 out of 5 stars

Exceptional Service and Support for Our Charity

We recently moved our mobile phone contracts over to CAN Solutions. As a charity, finding partners who understand our needs and budget constraints is vital. Lewis Taylor truly looked after us to provide the best possible solution. We couldn't be happier with the seamless, professional, and transparent service that we have received and would highly recommend CAN Solutions to any business that is looking for a provider that genuinely cares about its clients.

May 11, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for such a thoughtful review.

We’re delighted to hear that your move to CAN Solutions was seamless and that Lewis was able to find the right solution for your charity’s needs and budget. We understand how important it is for charities to have trusted partners who provide both value and genuine support, so your feedback means a great deal to us.

We’ll be sure to pass your kind comments on to Lewis and the team. Thank you again for your recommendation and for choosing CAN Solutions.

Rated 5 out of 5 stars

This is a very good company who always…

This is a very good company who always reacts quickly to your requirements.
Excellent staff - most recently Courtney but previously also Charley and of course their support team.
It is refreshing to deal with a telecoms company like this - definitely not BT!

May 13, 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your wonderful review, Anne.

We really appreciate your kind comments about our team and the service you’ve received from Courtney, Charley and the wider support team. Responding quickly and making things easy for our customers is something we pride ourselves on, so it’s great to hear that reflected in your experience.

And we especially enjoyed the “definitely not BT” comparison — we’ll happily take that!

Thanks again for your continued support of CAN Solutions.

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