Canadian Appliance Source - Edmonton North Reviews 

When we purchased the appliances we were advised that they were in stock and available. They were purchased as a pair, fridge/freezer. A delivery date was scheduled for the following Wednesday. The morning of the expected arrival a message was received that only one appliance was coming and the second was scheduled to arrive three days later. The shipment the delivery driver was given was a freezer and dryer!! The day before the new scheduled arrival for the second appliance a message was received changing the date to the following Wednesday. As both appliances were required to be received together for installation it is totally unacceptable that they would not arrive together!!

There was major confusion regarding delivery between ordering; delivering & receiving and we still haven't received product as it has been a fight every step of the way.

The second delivery fee was waived when I gave you proof of your company’s error. Gesture of good will, what a joke.

They didn't have the fridge that I wanted but we also needed a dishwasher. We were able to purchase one at a resonable price.

Great customer service Nick was very knowledgeable and efficient

Product availability, fast efficient delivery, competitive price.

Shavon was great to deal with, gave us the info we requested as well as her advice when called upon. Handled our transaction quickly and efficiently and provide us with a good price. We have dealt with Shavon on several purchases and each time the results have been consistent,thank you. Will continue to deal with Shavon and CAS in the future.

We purchased a fridge & stove a week ago and haven’t heard from anyone as to when they will be delivered so it’s premature to complete this survey.

Good service & knowledgeable about the products purchased. Delivery of the two appliances was done with good care. We however we’re disappointed that the dishwasher was left up to the customer to unpack.

I narrowed my online search down to 4 products. The rep I got on the phone was able to immediately recommend one above the others based on feature vs. cost comparison. She was also able to get the cost of the extended warranty reduced for me on the machines. After purchase the product was delivered within days which surprised me. I didn't realize it wouldn't quite fit the space of my old ones, but the deliverers were very flexible and worked with me to find a way to make it fit (which I enjoy more now than how it was before). Overall good experience with this company, would use them again!

This is our third appliance purchased with the assistance of Ivonna. She is so good at explaining all the features and can answer any questions we have. She’s just great! The pick up was easy and pain free. The young fellow was cheerful and efficient. All in all, another great experience with Canadian Appliance Source. We would highly recommend!

Sales person was direct , honest and straight-forward.
We were very surprised that you could deliver the product in such a quick manner . Purchased on Sunday and they were delivered Wed morning before 10 am.

Calvin MacEachern was awesome to deal with. Very accommodating and helpful. Best experience ever at an appliance store. We will definitely go back! The warehouse staff when we picked up we’re very friendly and helpful.

We are pleased about our experience with CAS and Ivonna. We ordered a different set of knobs and handles and indicated we’d pick them up at the west end location when they came in. They came quicker than we expected but a phone call asked what city we wanted them delivered to. They ended up at the south lactation. That’s why we gave 4 stars out of 5.

Good service, great price, quick delivery.

Calvin was great. He was both knowledgeable and was not pushy for a sale. He was able to address all my concerns. He directed me as to which choice of oven and cook top would work best for my planned budget. A very pleasant purchase and I would not hesitate to refer others to shop at CAS.👍

Awesome service, no pressure, very friendly staff.

Service was fantastic! Was told it would be in the next day and it was. Pick up was easy. Pricing was great as well

Have had a great experience with Shavon at the west end store. Always made the purchase easy and best price always

Our delivery date promised, was changed, throwing us a curve ball regarding our laundry loads!

Purchased 2 separate order a week apart, wrong address enter on both orders.
Had to scramble on the day of delivery to ensure items were delivered to the correct location.
1st order, washer/dryer were scratches, was offered a $25 credit to go out and purchase a product to buff it out, what a joke.
2nd order for the fridge, the delivery driver arrived early, per the automated noticed, was extremely rude and threatening to leave and charge for delivery, upon entering the home claimed he didn’t have paperwork to take the old fridge which was on the invoice and paid for.
Needless to say, I will not be fooled a 3rd time and I will be replacing my other appliances through another company.