Canadian Appliance Source - Langley Reviews 

1,205
TrustScore 4.5 out of 5

4.5

19860 Langley Bypass, Unit 120, V3A4Y1 Langley, BC, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Purchased a built in range hood fan in store Langley BC. To our surprise free delivery in two days. Text the night before with EST delivery time. On the day of delivery text with 3hr delivery... See more

Company replied

Rated 5 out of 5 stars

Harvie was helpful and listened to what I wanted without pressuring me into something more. It was a stress free and easy time and was very quick and efficient. The delivery was quick and easy as we... See more

Company replied

Rated 5 out of 5 stars

I knew what I was looking for, but I wanted to find out what LG dishwasher the would recommend. Harry showed me the possibilities, and started with previous year's model, explaing the differences bet... See more

Company replied

Rated 4 out of 5 stars

I was happy with the communication between the delivery person as well as the installer. Both were very professional . The installer was polite, cleaned his work area and before he made any additions... See more


Company details

  1. #3 of 6 best companies in Appliance Store

About Canadian Appliance Source - Langley

Written by the company

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Contact info

  • 19860 Langley Bypass, Unit 120, V3A4Y1, Langley, BC, Canada

  • 6045343059

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,205)

5,729 reviews in the last 12 months

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Rated 5 out of 5 stars

The company is great

The company is great! Very professional, speedy service, friendly delivery drivers and great prices.

June 14, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Roxanne,

Thank you for your kind review and for choosing CAS! We're glad to hear you were happy with our professional and speedy service, friendly delivery team, and great pricing. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Quick, easy and stress free

Harvie was helpful and listened to what I wanted without pressuring me into something more. It was a stress free and easy time and was very quick and efficient. The delivery was quick and easy as well and it was a great experience overall!!!

June 17, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Tammy,

Thank you for your wonderful review! We’re glad to hear Harvie provided a stress-free, no-pressure experience and helped you find exactly what you needed. It’s also great to know the delivery was quick and efficient. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Quick easy ordering and seamless…

Quick easy ordering and seamless delivery

June 14, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Lora,

Thank you for your wonderful review! We're glad to hear your ordering process was quick and easy, and that your delivery was seamless. We truly appreciate your business with CAS, look forward to serving you again, and hope you'll recommend us to your family and friends.

CAS

Rated 5 out of 5 stars

Great appliance shopping

Very helpful...courteous...good selection. ..and delivery was excellent and on time

June 16, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi R Warner,

Thank you for choosing CAS and for your kind feedback! We're glad to hear you were happy with our selection, courteous service, and on-time delivery. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Linda,

Thank you for choosing CAS and for your feedback! We're glad to hear our sales team was efficient and knowledgeable. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

exchange went smooth

Treshna was very helpful in processing my exchange smoothly

May 13, 2026
Unprompted review
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Sankar,

Thanks for your kind feedback! We’re glad to hear your exchange went smoothly. We appreciate your business with CAS and look forward to serving you again—please feel free to recommend us to your family and friends.

CAS

Rated 5 out of 5 stars

Arvinder was very helpful

Arvinder was very helpful, friendly and knowledgeable. I appreciated his help. The store was well laid out and clean. I was happy being able to see all of the in store models. Delivery was great too.

June 12, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Stacey,

Thank you for your kind review! We're delighted to hear that Arvinder provided helpful, friendly, and knowledgeable service, and that you enjoyed your in-store shopping experience. We're also pleased that your delivery went smoothly. Thank you for choosing CAS—we truly appreciate your business and look forward to serving you again. If family or friends are looking for appliances, we'd be grateful if you recommended CAS to them!

CAS

Rated 5 out of 5 stars

Dealing with Arvinder Pal Singh was a…

Dealing with Arvinder Pal Singh was a pleasure.
Delivery was on schedule

June 12, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Ray,

Thank you for your kind review! We're happy to hear that Arvinder Pal Singh made your experience a pleasant one and that your delivery was right on schedule. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again in the future, and we hope you'll recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Excellent sales support

Excellent sales support, timely delivery, and competent set up.

June 9, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Duane,

Thank you for your feedback! We're glad to hear you received excellent sales support, timely delivery, and a smooth setup experience. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Purchased a built in range hood fan in…

Purchased a built in range hood fan in store Langley BC. To our surprise free delivery in two days.

Text the night before with EST delivery time.
On the day of delivery text with 3hr delivery time window along with a delivery route number we had. Ours showed number 2 on the list. To our surprise yes delivery was close to the time they mentioned.

Awesome communication thank you.

June 9, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Al,

Thank you for your kind feedback! We're glad to hear you were pleased with the communication and that your delivery arrived right on time as scheduled. It's great to know the process from purchase to delivery went smoothly. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Mark,

Thank you for your continued support! We're pleased to hear you found our service fast, courteous, and competitively priced. We truly appreciate your business and look forward to serving you again. If you know any family or friends looking for appliances, we'd be grateful for your recommendation.

CAS

Rated 5 out of 5 stars

Good prices

Good prices, fast free delivery

May 30, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi,

Thank you for your wonderful review and for choosing CAS! We're delighted to hear you were pleased with our selection, pricing, knowledgeable sales team, and delivery service. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

The range we wanted to purchase was on…

The range we wanted to purchase was on display and in stock. Price was a lot less than other retailers. Delivery and service were excellent.

June 5, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hello Stella,

We are glad we could provide great value and a smooth delivery process for your purchase. Having everything ready when you need it is always our top priority!

We look forward to seeing you at the store again soon.

Best wishes,
CAS

Rated 5 out of 5 stars

They were prompt and very polite!

They were prompt and very polite!

June 5, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hello Ted,

Our team always strives to be punctual and courteous, and it is great to know that we hit the mark for you.

We look forward to welcoming you back to our store next time.

All the best,
CAS

Rated 5 out of 5 stars

Tecognition as soon as we walked in

Tecognition as soon as we walked in. Polite and very helpful. Delivery was well done.

May 23, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Regina,

Thank you for choosing CAS and for your kind feedback! We're glad to hear you felt well taken care of from the moment you walked in, and that our team was polite, helpful, and delivered your appliance smoothly. We truly appreciate your business and look forward to serving you again in the future. If your family and friends are shopping for appliances, we’d be grateful if you recommended CAS to them as well!

CAS

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service. On Time delivery, and the delivery men friendly and courteous. Highly Recommend Canadian Appliance.

May 23, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Cornelis,

Thank you for choosing CAS and for your kind feedback! We're glad to hear you received great customer service and that your delivery was on time with a friendly and courteous team. We truly appreciate your recommendation and your business, and we look forward to serving you again in the future. If your family and friends are shopping for appliances, we’d be grateful if you recommended CAS to them as well!

CAS

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. The whole experience was really positive.

May 20, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Tanya,

We're so glad you found our service fast and friendly. We appreciate your positive feedback!

CAS

Rated 5 out of 5 stars

Washer Dryer

easy ordering and great delivery and setup

May 17, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Pieter,

Thank you for choosing CAS! We’re glad to hear your ordering, delivery, and setup experience was easy and seamless. We truly appreciate your business and look forward to serving you again in the future. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

I knew exactly what I wanted so the…

I knew exactly what I wanted so the salesman was efficient and able to do it over the phone. I appreciate it the delivery men who came when they said they were coming and we're very quick to put together the washer dryer combination

May 23, 2026
Canadian Appliance Source - Langley logo

Reply from Canadian Appliance Source - Langley

Hi Catherine,

Thank you for choosing CAS! We’re glad to hear the purchasing process was smooth and efficient, and that our delivery team provided prompt and professional installation service. We truly appreciate your business and look forward to helping you again in the future — and please feel free to recommend CAS to your family and friends!

CAS

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