Raj provided great service! He provided information we needed before we knew we needed it! When there was going to be a delay in delivery that would cause a problem for us, he helped us find another m... See more
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See what reviewers are saying
As soon as i walked in I had someone to help me but not in a pushy way at all. Someone else told me about the rebate. Also arranged the shipping in a very prompt way. Also told me that the shipper m... See more
Great phone service, understanding to our time frame, we ordered early as we were told items we’re taking 3-4 months to arrive. Turns out they had it in stock now!! We don’t require it until March.... See more
Online sale was quick and convenient. However, also not the best experience. I was looking for fingerprint resistant stainless streel - the sales person made a recommendation for a different dishwas... See more
Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Regina
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
4023 Rochdale Blvd, Unit E3, S4X4P7, Regina, SK, Canada
- 3062056685
4.4
Excellent
268 reviews
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I ordered new dryer online.
I ordered online. Deliver occurred without incident. Old appliance was removed. New appliance was connected. New appliance is working well.
June 26, 2026
Reply from Canadian Appliance Source - Regina
Hello
We are so glad your digital order went flawlessly, with our team successfully handling the haul-away, setting up the new unit, and ensuring everything operates perfectly.
We look forward to working with you again on your next project!
Kind regards,
CAS
New Freezer
With my freezer quitting on me, I needed to get a replacement as soon as possible. They had one in stock that I liked and had it delivered and set up in 1 1/2 days.
June 18, 2026
Reply from Canadian Appliance Source - Regina
Hi Pauline,
Thank you for your kind review and for choosing CAS! We're glad we could help you quickly with a replacement and get your new freezer delivered and set up in such a short time. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
All though the appliance was not in…
All though the appliance was not in stock, they ordered it from Calgary and the appliance arrived when it was supposed to...and the delivery was flawless too. Good job!!
June 17, 2026
Reply from Canadian Appliance Source - Regina
Hi Greg,
Thank you for choosing CAS and for sharing your experience! We're glad we could source the appliance for you and deliver it right on schedule. It's great to hear the delivery process went smoothly. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for future needs, and feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Regina
Hi Garry,
Thank you for choosing CAS and for your great feedback! We're glad to hear you had a top-notch experience from sales through to delivery. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
I’m 80 years old and I’ve been scammed…
I’m 80 years old and I’ve been scammed by a completely untrustworthy business that doesn’t trade in good faith Terrible experience
June 17, 2026
Reply from Canadian Appliance Source - Regina
Dear Customer,
Thank you for sharing your feedback with us.
We can see that the Frigidaire wall oven was delivered on June 16th and our After Sales team has already initiated a service call to address the reported issue with the door.
We would like to clarify that there is no record of the scam you mentioned.
Should you wish to provide further details or have additional concerns, please contact our After Sales team directly at aftersales@canadianappliancesource.ca.
Sincerely,
CAS
Thanks to Raj for great service!
Raj provided great service! He provided information we needed before we knew we needed it! When there was going to be a delay in delivery that would cause a problem for us, he helped us find another microwave that met our needs and could be delivered when we needed it.
May 29, 2026
Reply from Canadian Appliance Source - Regina
Hello Wendy,
We appreciate your flexibility, and we are so glad that Raj was able to step in and find the perfect alternative solution to keep everything on schedule for you.
We look forward to working with you again in the future.
Cheers,
CAS
Awesome selection and service
Excellent selection and pricing. Pavneet provided exceptional service and created a welcoming atmosphere. Delivery went very well and all the notifications were greatly appreciated. Thank you for everything.
June 4, 2026
Reply from Canadian Appliance Source - Regina
Hi,
Thank you for choosing CAS and for your wonderful feedback! We're glad to hear you were happy with our selection and pricing, and that Pavneet provided exceptional service and a welcoming experience. It's great to know the delivery process and notifications went smoothly as well. We truly appreciate your business and look forward to serving you again in the future. If family or friends are shopping for appliances, we’d be grateful for your recommendation.
CAS
Friendly, good service
Friendly, knowledgeable, no high pressure and very accommodating
June 2, 2026
Reply from Canadian Appliance Source - Regina
Hi Jonathan,
Thank you for your kind review! We're glad to hear you found our team friendly, knowledgeable, and accommodating, and that your experience was pressure-free. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Purchasing a dishwasher
Helpful in the store, delivery guys were very nice and on time, installer and helper were very efficient and thorough
April 22, 2026
Reply from Canadian Appliance Source - Regina
Hi Esther,
Thank you for your kind review and for choosing CAS! We're glad to hear our in-store team was helpful and that the delivery and installation crews were punctual, efficient, and thorough. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
The salesman guaranteed me that my…
The salesman guaranteed me that my existing dryer pedestal would work for my new LG Dryer. I would be responsible for removing the old dryer from the pedestal which I did. The delivery guys were excellent and informed me the pedestal would not work. When I went back, the salesman was not there, another person told me it would take 4 to 6 weeks to get me one and I would have to pick it up. I went to Home Depot and ordered one which will delivered to my house in one week. I have bought a fridge, stove and dryer from CAS and will not buy anything more!
May 22, 2026
Reply from Canadian Appliance Source - Regina
Dear Jim,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience.
We apologize for the incorrect information regarding the pedestal compatibility and understand how frustrating and inconvenient this situation must have been after preparing the unit for delivery. We appreciate your comments regarding the delivery team and are glad to hear they handled the situation professionally.
We sincerely regret the inconvenience caused and appreciate you bringing this matter to our attention.
Sincerely,
CAS
AAA +++ Seller
AAA +++ Seller. I would but from this seller again.
Fast Shipping
Well Packaged
As Described
Fair Value
May 12, 2026
Reply from Canadian Appliance Source - Regina
Hi Richard,
Thank you for your great review and for choosing CAS! We’re happy to hear you were pleased with the fast service, careful delivery, and overall value. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs and feel free to recommend us to family and friends!
CAS
Terrible service and delivery
The review is not about the appliances, it's about the poor service and delivery. We bought a washer and dryer paid for delivery. The delivery was awful, they nearly dropped the washer and dryer. Just dropped it in the basement, no attempt to put them where they belonged, dropped the washer on the piping near the floor and almost bent it. They were uppised to hook it up which they didn't even have the equipment to hook it up. Lied and said they would return either the next day or the day after that. We tried to call multiple times and were told by the person that they would call back which they didn't. Ended up going in to find out what happened. When I finally spoke to the 1 person who was apparently qualified to answer(person we bought the appliances from) he told us we had to pick it up ourselves. I mentioned tha5 I thought someone should come out and rectify this. He said I would have to wait another 2 weeks. We had already waited over a week to get the appliances then another week to get the hoses WHICH if we wanted them we had to pick up ourselves. His other solution was that we buy the hoses ourselves and he might be able to "credit" us that. We asked for some sort of compensation for the terrible service and lack delivering in their promises. He refused. We went to this place to try it out and give a newer business our sale.... never going here again. Don't waste your time!
May 6, 2026
Unprompted review
Reply from Canadian Appliance Source - Regina
Dear Lynn Devries,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience.
What you described regarding the delivery, installation process, communication, and follow-up is not the level of service we aim to provide. We understand how frustrating and disappointing this situation must have been, especially after multiple delays and difficulties resolving the issue.
We sincerely apologize for the inconvenience caused. Please reach out to aftersales@caslp.ca with your order number so our team can review the matter further.
Sincerely,
CAS
Raj was very accommodating with our…
Raj was very accommodating with our purchase
Delivery was also excellent
May 1, 2026
Reply from Canadian Appliance Source - Regina
Hi Brad,
We appreciate you mentioning how accommodating our team was during your purchase. We are also glad the delivery was excellent!
CAS
Raj is an excellent sales person
Raj is an excellent sales person. He listened to our intentions of the appliances we searched and asked about. His knowledge and patience was appreciated.
The only reason for the 4 star experience is due to the delivery. There really should be a better way of communicating the delay. Our first delivery with the stove and fridge was great! The dishwasher delivery was not desirable due to lack of communication from the delivery company. The employees who delivered the appliance said they couldn't contact us because they aren't paid to use their cell phones. Very poor way of doing business. This created a lot of anxiety as we had someone here waiting to connect the dishwasher. We were paying for labour not knowing what is happening with our delivery.
April 23, 2026
Reply from Canadian Appliance Source - Regina
Hello Bruse
Providing great service at a competitive price is exactly what we strive for, and we are glad you had a positive experience.
We look forward to your next visit.
Sincerely,
CAS
Ray Sidhu was very friendly and…
Ray Sidhu was very friendly and helpful. Everything was just as he said and the delivery was very professional
April 9, 2026
Reply from Canadian Appliance Source - Regina
Hello Joseph
It is wonderful to know that your first purchase with us was such a success. We are glad our team could answer all your questions and that the installation and removal process met your expectations.
We look forward to welcoming you back to our location.
Cheers,
CAS
Reply from Canadian Appliance Source - Regina
Hi Robert,
We appreciate your positive feedback regarding our prices, convenience, early delivery, and quick setup. We're so glad everything went smoothly!
CAS
Reply from Canadian Appliance Source - Regina
Hi John,
Thank you for your feedback! We’re glad to hear that Raj provided excellent service and that the delivery experience met your expectations as well.
We truly appreciate your business and support, and we look forward to serving you again in the future. If you have family or friends in need of appliances, we’d be grateful for your recommendation!
CAS
Customer service at store level was…
Customer service at store level was professional and delivery service was fast and polite.
April 15, 2026
Reply from Canadian Appliance Source - Regina
Hi David,
We appreciate you sharing that our team provided professional service at the store and fast, polite delivery. Thank you for your positive feedback!
CAS
Everything went well
Everything went well - slight delay of a week in delivery due to weather conditions, which was out of the hands of the store. Happy with the appliance. Thank you.
April 8, 2026
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