Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... See more
Company replied
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Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... See more
Company replied
Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... See more
Company replied
I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... See more
Company replied
Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company
Company replied
A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.
71/72 North Street, PO19 1LP, Chichester, United Kingdom
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C&H has a fantastic range of curtain tiebacks. The pale gold ones I ordered look perfect with my silk curtains, and the delivery was really quick.

Reply from Closs & Hamblin
Quick and efficient service. Ordered Sunday evening, delivered Tuesday!

Reply from Closs & Hamblin
Great service - 5 stars
Going to decorate in the next few weeks so ordered the curtains ready, (a match to what we have in other rooms).

Reply from Closs & Hamblin
Closs & Hamblin is an Excellent Company. They solve any queries you have immediately. I would thoroughly recommend this company to do business with.
They have already sorted out two problems for me without any fuss at all. One involved a soaking wet parcel that was delivered to my front door instead of the back door which is on the side of my house under a carport. Thus the parcel would not have got wet at all if the courier had followed the correct delivery instructions.
The other problem was I ordered two cushions and received two covers instead. These had been sent by a third party. Thus the error was not made by this company. They contacted the third party and the matter was resolved by this company sending me the inners. Therefore when I received the inners straightaway (that is the next day) I then had two cushions which I had originally ordered.
Well made curtain linings effective blackout and thermal properties. I am very pleased with the purchase.

Reply from Closs & Hamblin
Fantastic. Some beautiful fabrics and some at the cheapest I’ve found online. I look forward to ordering again.

Reply from Closs & Hamblin
Speedy delivery and good price. Very happy with service

Reply from Closs & Hamblin
Extremely helpful representatives, great communication and easy payment methods.
A great choice of home furnishings at sensible prices. I would thoroughly recommend.

Reply from Closs & Hamblin
Clear picture of fabric. And there was a warning to tick so you knew once the fabric was cut it could not be returned

Reply from Closs & Hamblin
Good to know I can order a sample pot of William Morris paint from C&H with free delivery - great service.

Reply from Closs & Hamblin
Items were delivered really quickly. They were presents for my mum and she loved them

Reply from Closs & Hamblin
Always a pleasure to shop at Closs and Hamblin, love the store in Winchester

Reply from Closs & Hamblin

Reply from Closs & Hamblin
An excellent experience with this Company. Very fast delivery and the curtains I ordered are beautiful. Highly recommended.

Reply from Closs & Hamblin
My order was very professionally processioned and received the package without any delay. Will be very happy to order from them again. Well done!

Reply from Closs & Hamblin
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