Closs & Hamblin Reviews 

4,150
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... See more

Company replied

Rated 5 out of 5 stars

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... See more

Company replied

Rated 5 out of 5 stars

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... See more

Company replied

Rated 5 out of 5 stars

Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company

Company replied

Company details

  1. Curtain Supplier and Maker
  2. Curtain Store
  3. Window Treatment Store

Written by the company

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,150)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

C&H has a fantastic range of curtain…

C&H has a fantastic range of curtain tiebacks. The pale gold ones I ordered look perfect with my silk curtains, and the delivery was really quick.

February 2, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Perfect Transaction

Quick and efficient service. Ordered Sunday evening, delivered Tuesday!

January 29, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Great service - 5 stars

Great service - 5 stars

Going to decorate in the next few weeks so ordered the curtains ready, (a match to what we have in other rooms).

January 31, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Closs & Hamblin is an Excellent…

Closs & Hamblin is an Excellent Company. They solve any queries you have immediately. I would thoroughly recommend this company to do business with.
They have already sorted out two problems for me without any fuss at all. One involved a soaking wet parcel that was delivered to my front door instead of the back door which is on the side of my house under a carport. Thus the parcel would not have got wet at all if the courier had followed the correct delivery instructions.
The other problem was I ordered two cushions and received two covers instead. These had been sent by a third party. Thus the error was not made by this company. They contacted the third party and the matter was resolved by this company sending me the inners. Therefore when I received the inners straightaway (that is the next day) I then had two cushions which I had originally ordered.

January 4, 2023
Rated 5 out of 5 stars

Excellent

Excellent! Very quick delivery & great products

January 12, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Good product and prompt delivery

Well made curtain linings effective blackout and thermal properties. I am very pleased with the purchase.

January 9, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Fantastic

Fantastic. Some beautiful fabrics and some at the cheapest I’ve found online. I look forward to ordering again.

January 9, 2023
Unprompted review
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Extremely helpful representatives

Extremely helpful representatives, great communication and easy payment methods.
A great choice of home furnishings at sensible prices. I would thoroughly recommend.

January 9, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the amazing feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

Clear picture of fabric

Clear picture of fabric. And there was a warning to tick so you knew once the fabric was cut it could not be returned

January 12, 2023
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for the feedback and thank you for choosing Closs & Hamblin!

Rated 5 out of 5 stars

very good job done

very prompt thank you

December 29, 2022
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you so much for your feedback and for shopping with us.

Rated 4 out of 5 stars
Closs & Hamblin logo

Reply from Closs & Hamblin

Hello Mandy, thank you so much for your review. Please let us know how can we improve and why you reduced a star, we'd love to do better next time!

Rated 5 out of 5 stars

Items were delivered really quickly

Items were delivered really quickly. They were presents for my mum and she loved them

December 14, 2022
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you so much for your feedback, we're thrilled you found a great present! Thank you for shopping with us.

Rated 5 out of 5 stars

Delivered on time

Delivered on time, just looked like the ad. Very happy c

December 15, 2022
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you for your feedback, we are thrilled you are happy with your order!

Rated 5 out of 5 stars

An excellent experience with this…

An excellent experience with this Company. Very fast delivery and the curtains I ordered are beautiful. Highly recommended.

December 21, 2022
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you so much for your kind feedback, Katherine! Please enjoy your new beautiful curtains!

Rated 5 out of 5 stars

On line order - My order was very professionally…

My order was very professionally processioned and received the package without any delay. Will be very happy to order from them again. Well done!

December 20, 2022
Closs & Hamblin logo

Reply from Closs & Hamblin

Thank you so much for the lovely feedback, Elizabeth! We're thrilled you are happy with your order, and we can't wait to see you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look