Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... See more
Company replied
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Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... See more
Company replied
Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... See more
Company replied
I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... See more
Company replied
Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company
Company replied
A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.
71/72 North Street, PO19 1LP, Chichester, United Kingdom
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Excellent in every way - products, packing, delivery and keeping me advised. Absolutely delighted with everything - thank you very much
I have always found C and H an excellent company to deal with. Orders are completed and delivered well packed and in good time. I just wish you hadn't reduced the size and range of your Guildford Branch!
I buy my dyes from C&H because they have such an extensive colour range and they are always accurate excellent for dying lace

Reply from Closs & Hamblin
Beautiful curtains at a fantastic price. Quick delivery and all round easy and efficient service. Will definitely buy from C&H again!
I had a query about postage. I wasn't happy that because of living in the Western Isles I had to pay quite a lot of postage. I wondered if they could waive the postage because on the website it did clearly say free postage throughput the UK if spending over a certain sum.
I spoke to a young man whom I think was a trainee. He was polite and passed me over to Michelle (I think). She called the supplier to see if the product was available and then called me back. She and the trainee were so charming and keen to help that I did go ahead with the order, even though they said they could not waive the postage because of dealing with a supplier. I thought this was reasonable. However I think the website is misleading in saying that postage is free for the UK because clearly not always for non mainland.
Great service and variety of products available in Eastbourne. Very helpful staff.
Fast and easy to order on line.
Minimum order value for free postage but if you sign up for news letter that covers mail cost.
The curtains came quickly and were good as expected and they fit perfectly

Reply from Closs & Hamblin
Fantastic service, ordered on line on a sunday delivered on tuesday. Delivery all correct, curtains a perfect colour match.
I only received one roll of wallpaper though I ordered and paid for three. However, you identified the problem and I am awaiting the 2nd part of the delivery.

Reply from Closs & Hamblin
Although I am still waiting for one part of my last order I have been very pleased with the service received especially communications. Thank you
Would like to have been able to have the goods delivered to my local store for me to collect for free delivery. This option was not showing at check out on your website.
Also the item should be dispatched from warehouse/store within 24 hours of order being completed.

Reply from Closs & Hamblin
Blind shut out the sunlight very well in our bedroom keeping room cooler. Very helpful lady at Brighton when DHL miss delivered the blind.

Reply from Closs & Hamblin
Been told curtains are not coming direst from c and h after I had placed order. Just received an email now from supplier to say due to present situation they will be delayed. We will wait and see.

Reply from Closs & Hamblin
Item ordered and arrived well packed within two days, excellent and very pleased with them.

Reply from Closs & Hamblin
Looking for curtains - just not sure where to search. Approached by a really helpful member of staff who asked a couple of questions, pointed out those applicable and also that some were on sale and some not. Success was so much faster. Came away very happy.... and they look perfect.

Reply from Closs & Hamblin
Found very good quality curtains at a great sale price. Once up look great too.
Great product at a great price compared to other retailers. Well packaged as items fairly delicate.
Closs & Hamblin website is easy to navigate, was able to find the item required with ease. Ordering process very easy and communication about my order has been brilliant. Would buy from them again.
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