I placed my order for a bed on 30 April with standard delivery. It was dispatched on 2 May - 3 weeks later, there is still no sign of the bed. The company does not answer the phone at all, and except... See more
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Paid for next day delivery, a week later and still not arrived. Said would come by courier but is actually coming by Royal Mail not a courier (tracking number code). No response to emails. No answ... See more
Company replied
I have previously written a review on this company complaining that I had been waiting for nearly a month for my order. In fairness to canine concepts they have now sent another pet bed, which is as... See more
Eric was terrific from start to finish and beyond. He gave a fair and accurate quote, braved crazy brush at the rear of our property, and showed us how everything worked. Even better, when we had tr... See more
Company details
Information provided by various external sources
Dog Crates, Dog Cages, Dog Runs, Dog Beds, Dog Crate, Dog Collars.
Contact info
Unit 6 Lakeside Business Park, OX25 5PP, Middle Aston, United Kingdom
- 01869 349 777
- info@canineconcepts.co.uk
- www.canineconcepts.co.uk
3.0
Average
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied
I have dealt with Canine Concepts once before. Even though the wrong size was ordered it was rectified very quickly
October 7, 2014
Unprompted review
excellent service
very good website easy to find things ,ordering simple and delivery first class
October 7, 2014
Unprompted review
Outstanding quality and service. Will happily buy again.
We were very happy with the quality of goods and with the service from Canine Concepts. This will now be our go-to supplier for all things dog. Many thanks.
October 7, 2014
Unprompted review
next day delivery perfect service
The service and product were brilliant my dog loves her new harness
October 7, 2014
Unprompted review
Easy site for overseas shopper
I live in NZ and was looking to buy a Catit senses massager online, they are super expensive here. I ended up going with Canineconcepts as first of all they delivered to NZ! Secondly their pricing was good and shipping was too expensive or complicated. Also the package arrived when they said it would, which was great. The only downside is I also wanted to order a treat maze at the same time and they didn't have any in stock so I had to shell out the big bucks and get that here.
September 18, 2012
Unprompted review
Dissapointing service , poor customer relations
After placing an order on the companys web site and paying by paypal i awaited my order, after nearly two weeks i checked my order, the money had been taken from my paypal account,. i contacted the company about my order several times before receiving a reply.
Basicaly their reply said that i should not have been able to place the order on their site , i was given a refund.
There was no apology and i was left after already waiting 3 weeks to place my order elsewhere.
December 8, 2011
Unprompted review
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