CannyCo America LLC Reviews 277

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Exceptional collar. You’d think my 1yr old puppy was bred for dog sledding, that is until we purchased her Canny collar! She’s like an entirely different dog on walks. We’ve tried no pull D rings on t... See more

Company replied

Rated 5 out of 5 stars

Purchased a canny no pull collar and lead for my 18 mth German shepherd who is a puller as she gets excited. Tried another well known make beginning with H, And she managed to chew through the small... See more

Company replied

Rated 5 out of 5 stars

Having used other dog headcollars, l can honestly say that the Canny Collar is my "go to" no matter what age or size dog. Compared with other reputable brands my dogs are always happy and comfortable... See more

Company replied

Rated 4 out of 5 stars

On recommendation from another dog owner we ordered a Canny Collar to try and stop our 11 month old Border Collie pulling when on his lead. Collar was promptly delivered and seems well made. Whilst ea... See more

Company replied

Company details

  1. Dog Trainer
  2. Dog Walker
  3. Pet Trainer

Written by the company

CannyCo America manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

277 reviews

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Rated 5 out of 5 stars

The problem was with sizing

The problem was with sizing
Collar too big
Well made gentle leader

December 26, 2023
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Reply from CannyCo America LLC

Thanks for leaving your review Kate. If the sizing is too big, we will happily exchange it for you. 😊

Rated 2 out of 5 stars

I did not care for the collar at all

I did not care for the collar at all. Nothing against the company

December 18, 2023
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Reply from CannyCo America LLC

Hi Katie - sorry to hear this. Is there anything we can help with to get the collar working for you as you would like?

Rated 5 out of 5 stars

The item is great

The item is great. My dog walks much better with this on. Very happy with service in ordering.

November 15, 2023
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Reply from CannyCo America LLC

Thank you so much Sharon for your kind words and the best of luck with training your dog. 😊 🐾

Rated 5 out of 5 stars

Love the collars

Love the collars. They were a recommended by our Vet.

November 15, 2023
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Reply from CannyCo America LLC

Thank you so much Gary, that means the world to our small team! 🙌 Good luck with training your dog! 😊 🐾

Rated 5 out of 5 stars

Fabulous customer service and product! No more pulling!

The Canny Collar is exactly what I've been looking for. Have tried numerous other head collars for my various dogs and this one is the best. It doesn't pull their head to the side due to its' construction but works beautifully for even strong pullers. And, I had amazing customer service. Got the sizing wrong and exchanging it was super easy. They were very communicative and helpful.

October 23, 2023
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Reply from CannyCo America LLC

Thank you so much Lori for sharing your feedback and positive experience of the Canny Collar. We are absolutely thrilled that you have got such a great result with your dogs! And of course, our ultimate aim with the Canny Collar is to help you to enjoy walking your dog, which it sounds like you are doing. 😊

We are happy that our customer service met your expectations. Good luck with your training and if we can help with anything else, please don't hesitate to contact us. 🙌 🐾

Rated 3 out of 5 stars

Works but needs Quick Release option

I like the two straps that keep my dogs head from pulling to one side but really don’t like your buckle collar. Please add a safety clip version for quick release. I raise wiggling pups and like that your collar and leash system does train them in reducing pulling, just not as easy to get off in emergencies.

October 11, 2023
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Reply from CannyCo America LLC

Hello Jude - thank you for taking the time to leave a review and for your feedback on the Canny Collar. We understand that everyone has their own personal preferences for dog gear and I'm sorry that on this occasion, we weren't able to meet your expectations on this. The reason we use a buckle is that during the original trials of the Canny Collar, the participants expressed a clear preference for the buckle over the quick release plastic buckle as it was perceived to be more secure. Several participants had dogs which on occasion had broken free of the plastic snap buckle and so felt the metal pin buckle to be safer for their dogs. As we say though, each person has their own wish list and we can't please everyone unfortunately!! But we have taken on board your suggestion and may look to add a version with a quick release buckle at some future point. 😊

Rated 5 out of 5 stars

We adopted our first dog Bella 14 yrs ago

We adopted our first dog Bella 14 yrs ago. That day the director of the facility was British and she sold these. I got the last one and lord it changed our walking from crazy to enjoyable. She passed from bone cancer last Aug of 22. Almost 1 yrs later we adopted our sweet Carlie Mae. The first thing I did was order her one of your Canny Collars!!! Same incredible results again!!! Thank you
Joseph H.

August 8, 2023
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Reply from CannyCo America LLC

Wow Joseph, what a beautiful story, thank you so much for sharing it with us! 😊 We are delighted that the Canny has helped you to enjoy both Bella and Carlie Mae. 🙌 We don't often receive reviews from such lifelong customers and so we really appreciate you getting in touch with your experiences of our product. The very best of luck with Carlie Mae, it's lovely that you have something that connects her and Bella as we are sure they are both two very special girls in your heart. 🐾

Rated 5 out of 5 stars

Great service

July 6, 2023
Unprompted review
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Reply from CannyCo America LLC

Thank you so much Aslam, we are delighted that we could meet your expectations on customer service. 😊

Rated 3 out of 5 stars

The collar design is good and works…

The collar design is good and works well, durability is not so good. Ours is starting to fray slightly, not sure how much longer I would trust it. Wouldnt buy another due to the cost and lifespan.
Cant post a link, but Sandown pet store, 1 St John's Rd, Sandown PO36 8ER
18 months we have had the dog so about that

August 13, 2023
Unprompted review
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Reply from CannyCo America LLC

Hi Michael - thank you for your review and we're sorry to hear that you had a problem with your collar. May we ask where you purchased your collar and how long you have had it? Please contact us at info@cannyco.com where we can offer you a solution.

Rated 5 out of 5 stars

Amazing product

Amazing product. Easy to use and very effective. Delivery quick and efficient. Recommend 100%. Eliminates pulling from our large dogs

July 3, 2023
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Reply from CannyCo America LLC

Thank you so much for such a glowing review! 😊 We're really happy that the Canny Collar has been so effective in helping you to walk your large dogs. 🙌 Good luck with your training. 🐾

Rated 5 out of 5 stars

Recommended for Basset Hounds

Delivered on time. Great quality. We recently had our Basset Hounds trained with Gentle leads. We prefer the Canny Collars for the due to the leash connection being above their necks instead of dragging the ground and encouraging them to pull the snout collar off. Both have adapted well to the Canny Collar.

June 14, 2023
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Reply from CannyCo America LLC

Thank you so much Barry for kindly taking the time to leave feedback on how the Canny is working with your Bassets. We are delighted that both your dogs have adapted well to using it and they you are able to enjoy walking them. 😊 Good luck with your training and we hope you enjoy many happy walks together. 🐾

Rated 4 out of 5 stars

The collar definitely does help

The collar definitely does help. But we have a very stubborn lab/husky mix. So if something is interesting to her, she still bolts towards it. She is just six months old now, so if we keep using the collar, hopefully, she will become more compliant.

May 26, 2023
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Reply from CannyCo America LLC

Thank you for taking the time to leave your feedback Christine, it's much appreciated. 😊You're doing the right thing by starting early and with patience and time you will get a result. You might find this info useful for training with your pup: https://www.cannyco.com/pages/puppy-lead-training-canny-collar

Rated 5 out of 5 stars

The Canny is the best walking collar…

The Canny is the best walking collar for dogs.

April 14, 2023
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Reply from CannyCo America LLC

Thank you so much Ornella for taking the time to share your positive experience with us and also for your kind words, we're glad we could meet your expectations on product quality. Good luck with your training, hope you enjoy many happy walks together. 😊 🐾 🙌

Rated 5 out of 5 stars

Easy from beginning to end

The ordering process was very easy, order minimums are reasonable and the owners are AMAZING! The order arrived in 2 days!

April 7, 2023
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Reply from CannyCo America LLC

Thank you so much Patricia for such a glowing review! 🙌 We are all blushing here in the offices at CannyCo America!! 😊 We are delighted that we met your expectations on customer service and delivery times and look forward to being of service to you again in the future. 🐾 🐾

Rated 5 out of 5 stars

Those this collar

The canny collar was introduced to us by our dog trainer. We have 2 medium dogs with a total weight of 100lbs. Without the Canny collar there would be no way I could walk them together. I have recommended this collar to many people who have dogs who pull.

April 10, 2023
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Reply from CannyCo America LLC

Thank you Janet for such positive feedback, that is fantastic news that you now feel you can now enjoy walking both your dogs together! 🙌 Thank you also for recommending us also, that is very much appreciated. 😊 We hope it helps other owners who may be considering a Canny Collar. Good luck with training your dogs and hope you all enjoy many happy walks together. 🐾 🐾

Rated 5 out of 5 stars

Excellent collar for dogs who pull

Although our puppy quickly chewed up the first one when I left it on without attending to him for a couple of minutes…don’t do that!), it is a great collar. It is especially good for running and training to heel walk as it doesn’t hurt his neck with gentle corrections.

March 18, 2023
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Reply from CannyCo America LLC

Thank you Meghan, that is most kind of you to say so. 😊 We're delighted that we could meet your expectations of customer service and product quality. 🙌 🐾

Rated 5 out of 5 stars

Great leash!

Great leash! Strong, solid clip. Extra grip in handle and low on leash really helps.

March 20, 2023
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Reply from CannyCo America LLC

Thank you so much for your kind words Terri, we are very happy that our products are to your satisfaction! 😊

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