Canvasbeautybrand Reviews 

229
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complain about extremely slow shipping times, with many packages remaining stuck in a pending state for weeks. Buyers also reported frustrating issues involving missing items, incorrect product shipments, and customer support failing to resolve problems effectively. Some reviewers were happy with the items, noting that the body glazes smell wonderful and moisturize the skin effectively. People also mentioned appreciating the good sales events and finding that certain fragrances lingered pleasantly throughout the next day. However, some customers also noted experiencing unfortunate skin reactions or receiving older items with unpleasant scents.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, as experiences vary significantly. While many consumers... See more

Order

Customers consistently note ambiguous experiences with order processing and fulfillment times. Reviewers... See more

Delivery service

Clients share negative opinions on delivery service, reporting that shipping takes far too long and is very... See more

Quality

Customers had negative experiences with quality, noting that products are definitely going downhill and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was so excited to try this product! I've seen the advertisements and the show. I ordered some body glaze on the 5th, shipping label created on the 8th and it's still sitting there in Alabama as of t... See more

Rated 2 out of 5 stars

The shipping takes almost a month. The shipping is not the biggest issue. The products smell awful. Like really bad. Like they mix them with roach spray. I’m from NY, so I know what roach spray smell... See more

Rated 2 out of 5 stars

I eventually received the item after about three weeks, and only after I contacted them to say I didn’t want it anymore. Then, suddenly, it arrived. Shipping took far too long. The scent was horrible... See more

Rated 2 out of 5 stars

I placed an order through Shop because there was a deal of buy 2, get 50% off of the 3rd item. I placed an order for 2 of the Billion Dollar Baby Body Glaze and 1 Fallin' For You. I only received one... See more


Company details


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2.0

Poor

TrustScore 2 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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2.0

All reviews

(229)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Bald spots

Anybody else get bald spots after using the serum?? I ordered 2 bottles at a discount. That serum) is trash.. NEVER AGAIN!! 😡

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

good service

I just got the product so I cannot anything about its effectiveness. I am surprised that some people complain about shipping. I ordered mine and got it in about two weeks. no delays and I got exactly what I ordered. customer service was good too. when I asked about shipping I was given a response immediately and my items were shipped out two days later. so having said this for customer service and shipping I will come back to say how the product has worked for me. I am nervous because of some reviews that talk about burns and it not working - we will see.

March 3, 2021
Unprompted review
Rated 2 out of 5 stars

Did not work for me

I really wanted to like this product but unfortunately it did not work for me. My hair got thin and brittle. I have never shed so much hair in my life. The hair oil/serum is too thick and sticky. I did not like the smell of it and it is very hard to squeeze the serum out of the bottle. I had to take the top off and pour it into my hands to use. On wash day my eyes would burn from the hair oil/serum running into my eyes. The shampoo and conditioner smell nice and made my hair weirdly soft and thin feeling. I used the products for a month and lost so much hair that I mad that it was this bad. Very expensive products for subpar results. Don't get me started on the horrible shipping. $30 US for priority shipping which was the only option for international. Tracking # did not work and the product took 2 months to come. I have ordered many products globally and this is by far the worst shipping. I have type 4A hair.

March 1, 2021
Unprompted review
Rated 4 out of 5 stars

Delivered Quick

It seems to me complaints with this product/company are delayed shipping, arrival time and customer service. I ordered the Canvas Blossom Hair Serum on February 8th and it was in my mail box on February 13th. I regret to hear so many others had bad experiences. I rate it at 4 because I’ve been using it (everyday) for 10 days. It has made my hair softer and considering how thick the serum is, it has not weighed my hair down. I will update my review after seeing if it truly makes my hair grow. I would love to read reviews about the use of the product itself. Does it deliver the results the company claims it does?

February 25, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. Purchased products since December 2020 and it NEVER got delivered. Customer service not very helpful too. I have now involved my bank and a dispute has been raised in this regard. I only wish I had checked first and seen reviews with similar disappointing experiences so I would not have bothered.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

I just love this hair products

I just love this hair products. It makes my hair soft and manageable. Also it grew my hair a lot. For the ones who have difficulty growing their hair...try Canvas Beauty hair Serum, shampoo and conditioner...also the hair follicle. Trust you won't be disappointed

February 13, 2021
Rated 1 out of 5 stars

Would never order from this company…

Would never order from this company again. Been in dispute with them for 2 months now regarding a refund.
Declined an order which was shipped to me charging duties. Order was returned since jan 4th, been emailing customer service back and forth forever and getting no where, spend 2 hundred plus dollars (never buy in bulk with new companies) and still fighting for a refund up to this day. Had to finally call my financial institution to get them involved, they have launched an investigation on my behalf.

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

HORRIBLE customer service

HORRIBLE customer service. Charge for product and then never ship. I am a month in & NOTHING their email address is an automated reply. Never again will i order from them.

February 2, 2021
Unprompted review
Rated 1 out of 5 stars

The Full Bloom Hair Follicle Booster caused Chemical Burns

I purchased this product around black Friday 2020 and started using the oil. I recently tried the shampoo which burned my neck and face. I now have scabs in the place of the burn. It's painful. I thought it was no chemical, products that are all-natural don't give you chemical burns. I am so dissatisfied with this product. I just want the burning to stop,

February 2, 2021
Unprompted review
Rated 4 out of 5 stars

Wonderful! 💕

I tried the products on my grandbaby's hair and within 2 months of use, her hair is more manageable and it's growing like grass in the Summer..Wonderful product, it really works! Thank you so much Canvas Beauty!

February 1, 2021
Rated 5 out of 5 stars

Iam very pleased with product

Iam very pleased with product. I have seen a big difference in my hair. My hair was thinning on top of my head and my sides edges. The top of my hair is growing but not thick like I want it . I see little bit of hair growing back on my edges and side but not hold lot yet. Over all I really like the product. Iam going to keep use it and pray that I can see growth by time the summer gets here. It would be 1 year when I started using these products.

February 1, 2021
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! They basically are robbing people. I placed an order around Black Friday. Received “shipping notice” on Dec 4th. Since then the only update the tracking reads is label created. I’ve reached out several times, email and social media...even a BBB complaint. No response so it’s apparent that they don’t care about customer needs. I’m gonna dispute with my bank because I didn’t know robbery was apart of my order.

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

I purchased $150 of this product and…

I purchased $150 of this product and it’s trash , not only did the products damage my hair( burn my scalp) but also it took a long time to come I had to raise hell on Instagram to get my products. Her products also contain dmdm which is a horrible ingredient for your hair it causes damage. Beware do not purchase this products in bulk like me

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered on New Year's Eve

Ordered on New Year's Eve, today is January 23rd. I haven't received a tracking number and when I email it says the email box is full. First and last time ordering from this company. I want a refund!

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

Frustrated with Your Shipping Method!

Why does it take foreverrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr for your product to arrive??? It doesn't matter what I order, or what time of the year it is, Your mailing system is not picked with your customers in mind. And it's very frustrating. Can you please put your customers first and find a better carrier, or pay a little more to USPS so your customers can get their items in a timely manner? I should not have to wait almost 3 months for ANYTHING.

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would ...ordered my products of $98 from December 23 2020 now its January 18 2021 no respond ...no tracking number. I email about 5 times no respond...its said I need my money back or my products this is crazy ...customer service is horrible ....I am never buying anything here again ...

January 19, 2021
Unprompted review

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