Car & Caravan (Preston) Reviews 98

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Having seen an awning we liked at the Camping & Caravan Show at the NEC recently, we shopped around on the Internet to see if the price on offer was competitive. Car & Caravan were nearly 20% cheaper... See more

Rated 5 out of 5 stars

This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perf... See more

Rated 5 out of 5 stars

Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock. A refund was processed immediately and apology given. I had no joy getting anywhe... See more

Rated 1 out of 5 stars

Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked... See more

Company replied

Company details

  1. Camping Store
  2. Canoe and Kayak Store

Written by the company

Here at Car & Caravan (carandcaravan.com) we want to make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. PLEASE NOTE - we have received reviews for a different company with a similar name who sell vans. These reviews DO NOT relate to us in any way and we do not sell vans/vehicles, nor do we intend to do so. We sell Fiamma products, car accessories and outdoor accessories like tents, bbqs, outdoor clothing and marine items. We DO NOT sell cars or vehicles.


Contact info

4.2

Great

TrustScore 4 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process of ordering & delvery.

I phoned this company to make sure the item I wanted to purchase was available nice lady confirmed and assured me of the delivery and fair enough item arrived on time easy process of ordering so well happy with my experience of this company.

March 27, 2023
Rated 5 out of 5 stars

great site

never used this site before, but they have exceeded my expectations as everything was easy from ordering to delivery, kept me updated on what was happening to my order, parcel was delivered on time … don’t thing the site needs to improve anything as its working fantastically as it is 😃

March 27, 2023
Rated 1 out of 5 stars

I called the distribution centre and…

I called the distribution centre and the informed me of one in stock, and the price was correct. I ordered immediately on line. Wrong item sent. Said the details on line was incorrect. Returned wrong item for a refund.
As none in stock now.

March 16, 2023
Car & Caravan (Preston) logo

Reply from Car & Caravan (Preston)

Hi Andrew, we’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback.

Rated 5 out of 5 stars

Highly recommend

Great service. Great price. Great delivery time.

January 7, 2023
Car & Caravan (Preston) logo

Reply from Car & Caravan (Preston)

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look