Hi 👋 Customer Service sales/purchase experience was first class 👌 Unfortunately the product was less than I was expecting, The panel’s received/ delivered were “cover panels” and not “replacemen... See more
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Spoke the person sound advice and great panels to work with Wish more companies were like this Highly recommended
Parts were as described. Coach builder said he could not have done the job without them. One part not available from their supplier so refunded me immediately. Hard parts to package securely but all... See more
Frustrating experience. Product shown as in stock on website, so ordered. Received phone call week later to say they couldn’t get it. What?!! One month and several unreturned phone calls to an answ... See more
Company replied
Company details
Written by the company
We have over 20,000 aftermarket body panels for your crash repair, replacement and restoration needs. All our car parts come with a fast & reliable delivery service that can also be tracked via our courier service.
Contact info
Creative Media Centre, 45 Robertson Street, TN34 1HL, Hastings, United Kingdom
- 08005668815
- enquiries@carbodypanels4u.co.uk
- www.carbodypanels4u.co.uk
3.9
Great
369 reviews
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Hasn’t replied to negative reviews
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waited over 2 months for a part should…
waited over 2 months for a part should not show in stock for order if you dont hold it in stock
June 22, 2021
Reply from Car Body Panels 4U
Hi Andrew,
Thanks for the review. We display our stock and suppliers stock levels as we can typically order in within a week. On this occasion both us and the manufacturer were out of stock and we had to wait longer to receive these once reproduced. Apologies for the delay, I hope otherwise the panel were to your satisfaction.
All the best. Cheers, Sas
Great service and helped a lot with the…
Great service and helped a lot with the correct part.
June 22, 2021
Reply from Car Body Panels 4U
Hi Nicolas,
Thanks for taking the time to leave us a review. No worries glad we could help sort the right parts for you!
Cheers, Sas
Would have been 5 stars but for the…
Would have been 5 stars but for the delay in getting the parts to me - due to them not being in stock, which is fine but i was not told .
Once they came into stock they moved heaven and earth and got them to me the next day so maybe i am being mean with my 4 stars.
would recommend and would use again.
June 22, 2021
Reply from Car Body Panels 4U
Hi Terry,
Thank you so much for your honest review it's greatly appreciated. No you're not being mean at all 😉👍 we appreciate your time and feedback whatever it maybe!
All the best. Cheers, Sas
Could've of done enough thanks
June 22, 2021
Reply from Car Body Panels 4U
Hamish,
Thank you for the 5* review means alot.
All the best. Cheers, Sas
Excellent service.
June 18, 2021
Reply from Car Body Panels 4U
Hey Paul,
Thank you for the review! Glad you were happy with our service.
Cheers, Sas
A 2 week delay receiving my panels but…
A 2 week delay receiving my panels but staff very helpful.
My parcel came as one but paid 2 lots of delivery. So for these reasons I haven't given full 5 stars.
Welder appears happy with the panels and has saved a few hours work. Would definately recommend.
June 15, 2021
Reply from Car Body Panels 4U
Hi Julie,
Thank you so much for leaving us a review. Glad you found us helpful and happy overall with our service. Also pleased the welder was happy with the panels.
All the best. Cheers, Sas
VERY EFFICIENT AND HELPFUL
VERY EFFICIENT AND HELPFUL AT FIRST
BUT TRYING TO GET REFUND ON RETURNED
PANELS NO RESPONSE TO REQUESTS
June 10, 2021
Reply from Car Body Panels 4U
Hi there,
Thank you for taking the time to leave us a 5* review it's hugely appreciated.
Cheers, Sas
Poor service parts where in stock once…
Poor service parts where in stock once ordered and payed wasn’t in stock. Had to wait weeks for my panels. Shiv was rude to me
June 8, 2021
Reply from Car Body Panels 4U
Hi Brett,
Thank you for taking the time to leave us a review. Regarding your order we did offer a full refund upon receiving your order but you said you could wait 1-1.5wk for delivery. It wasn't our intentions to be rude and I'm sorry you felt that way. Please do let us know if you ever need anything in future we can always provide ETA's before placing an order.
Cheers, Sas
Highly recommend
June 4, 2021
Reply from Car Body Panels 4U
Hey Philip,
Thank you so much for the 5* review it's hugely appreciated.
Cheers, Sas
Delivery took so long
June 1, 2021
Reply from Car Body Panels 4U
Hi Asim,
Thank you for the review. Apologies again for the slow fulfilment of your order but we had supplier delivery issues earlier in the year which caused delays in customers receiving their orders. I hope you'd consider using us again in future. If you need anything urgent please do just give us a call, email or drop us a message via live chat.
Cheers, Sas
Didnt come when it was meant to but in…
Didnt come when it was meant to but in all fairness was here the day after and packaged well.
Id use them again if i needed to.
June 1, 2021
Reply from Car Body Panels 4U
Hey Jack,
Thanks for the review much appreciated. Glad you'd consider using us again!
All the best. Cheers, Sas
Great Customer Service
My order unfortunately got lost due to the courier, when I questioned where my order was the guy I spoke to at Car Body Panels was extremely apologetic and promised to get to the bottom of it. After he found out the courier had lost my items he immediately sent out replacements which I received the next day at no extra cost to myself. Other companies would have told me I need to chase the courier myself but all that hassle was taken away from me.
May 28, 2021
Reply from Car Body Panels 4U
Hi Steve,
Thank you so much for the 5* review means alot 😉
Apologies again for the misap and delay. Glad we managed to get it sorted and overall you were happy with our service. It was a pleasure dealing with you!
All the best. Cheers, Sas
Panel didn’t arrive on time ,but the…
Panel didn’t arrive on time ,but the problem was sorted quickly.
May 25, 2021
Reply from Car Body Panels 4U
Hi Miss Robertson,
Thank you for the 5* review it's much appreciated. We're sorry the panel didn't arrive on time I hope this doesn't put you off using us again in future.
All the best.
Cheers, Sas
Poor Delivery Service...
The ordering of required body panel was very easy , as was the payment for the item. However, the delivery company used , DX, has failed to deliver on 2 seperate occasions , quoting that I have chnaged the delivery date...when in fact , I have not contacted them at all.
When trying to contact support department of Car Body Panels, I always get a anserphone message...They do ring back but have not been able to help me with my missing delivery..
May 24, 2021
Unprompted review
Reply from Car Body Panels 4U
Hi Steve,
Thanks for the review. Yes sadly we were let down by DX on this occasion though overall they are pretty good at delivering on time but agree that getting any sort of customer service from DX or updates proves very difficult.
I hope this won't put you off using us again as normally DX are really good with delivery on time.
Cheers, Sas
Great to deal with smooth and easy no…
Great to deal with smooth and easy no hassle at all couldn't do enough to help me thank you .
May 24, 2021
Reply from Car Body Panels 4U
Hi Derek,
Thanks for your time and the 5* review it's massively appreciated.
Cheers, Sas
I bought 2 sills and 2 front wings for…
I bought 2 sills and 2 front wings for a VW Passat B2.The sills arrived ok after a month. 18 months later still no wings i emailed them they said they will look into it then nothing no response from emails nothing.
May 22, 2021
Unprompted review
Reply from Car Body Panels 4U
Hi Joanna/Colin,
Can you please get in touch with us on enquiries@carbodypanels4u.co.uk and we'll get this sorted.
Cheers, Sas
1st order was spot on but 2nd order…
1st order was spot on but 2nd order there was a delay on the panel due to being out of stock, so all in all a satisfied customer
May 19, 2021
Reply from Car Body Panels 4U
Hi Louise,
That's what we like to hear! Sorry for the delay with the 2nd order. Thank you so much for the 5* review much appreciated.
Cheers, Sas
Good communication, but that's about it
Good communication, but my order took nearly 2 months to arrive, and when it did the part was bent by whoever packed it.
Unfortunately can't recommend.
May 15, 2021
Reply from Car Body Panels 4U
Hi Alex,
Sorry for the delay with the timeframe getting these parts to you, it seems the parts were out of stock even with the manufacturer for sometime. Normally our packaging is second to none but on this occasion we failed to hit our usually high standards so I do apologise.
Thank you for taking the time to leave us a review.
Cheers, Sas
Body parts order refund.
I ordered body parts online and was emailed that 3 out for of the 4 parts I ordered were not in stock and had to be ordered.
When I received the complete order and had the parts checked by a garage and body repair shop, the parts were correct for the car model.
It was decided that the cost of the repair outweighed the value of the car.
On trying to return the 4 parts back,I was told that one part would be refunded and the other 3 parts would not be refunded.
The cost of returning the 1 part was double the price of the parts value.
I was not told the parts were being imported especially but being ordered because only one of the parts was in stock.
If l’d have known I wouldn’t have purchased.
How do I get my money back?
May 13, 2021
Reply from Car Body Panels 4U
Hi Richard,
Thank you for taking the time to leave us a review. We did explain these were imported parts before proceeding with importing them. I'm sorry if it wasn't explained regarding being non-refundable but we do detail this in our terms and conditions twice. Parts whilst readily available from manufacturers are not worth stocking due to low demand so we do list a number of parts which are stocked by the manufacturer and we order on a case by case basis.
Hope that helps answer your question.
Cheers, Sas
Good clear website
Good clear website, good prices and rapid delivery. A good place to shop.
May 11, 2021
Reply from Car Body Panels 4U
Hi Jason,
Thank you so much for the 5* review massively appreciated.
All the best!
Cheers, Sas
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