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Your service has always been very good. Having the product delivered directly to my door is a time-saver. However, my only complaint is that it seems to be getting more difficult to find the right s... See more
Company replied
These folks are great. My family member's needs are ongoing yet change frequently with regard to size, and they are always ready to talk me through current and possible automatic orders. I am very gra... See more
Company replied
The caregiver partnership has been a lifesaver at helping in the care of my mom. The product I ordered has out preformed all of the others We've tried, and the cost is much less than any other quotes... See more
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Company details
About The CareGiver Partnership
Information provided by various external sources
The CareGiver Partnership delivers home health care supplies such as incontinence products, skin care, mobility aids and a range of services such as meal delivery directly to consumers homes. Products are delivered discreetly, fast... and with free shipping over $50.
Over 100 different samples of incontinence products to try before you buy. For $3.49 S&H they will mail samples of incontinence products so consumers can avoid the costly mistake of buying product which does not meet their needs.
They help caregivers and their loved ones with answers to their caregiving questions through the thousands of articles about caregiving issues. They also offer help with product solutions, ordering supplies, advice and information, from their Wisconsin based team of Product Specialists who are all current or former caregivers.
Caregivers and their loved ones may order as needed or take advantage of the dependable Never Run Out regularly scheduled delivery service which ensures they never run out of needed supplies.
Questions? Call The CareGiver Partnership toll free at 1-800-985-1353 M-F 9-4 CST.
Over 100 different samples of incontinence products to try before you buy. For $3.49 S&H they will mail samples of incontinence products so consumers can avoid the costly mistake of buying product which does not meet their needs.
They help caregivers and their loved ones with answers to their caregiving questions through the thousands of articles about caregiving issues. They also offer help with product solutions, ordering supplies, advice and information, from their Wisconsin based team of Product Specialists who are all current or former caregivers.
Caregivers and their loved ones may order as needed or take advantage of the dependable Never Run Out regularly scheduled delivery service which ensures they never run out of needed supplies.
Questions? Call The CareGiver Partnership toll free at 1-800-985-1353 M-F 9-4 CST.
Contact info
711 Deerwood Avenue Ste A, 54956, Neenah
- 1-800-985-1353
- info@caregiverpartnership.com
- www.caregiverpartnership.com
3.0
Average
86 reviews
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I found the best product for me and the auto ship option is great.
My product brand is the Prevail. At the time I started to need them, I could not find them anywhere locally in our rural area. They have a large variety to select from for all sizes of people. You can't go wrong by selecting their products.
May 22, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Vicki,
Thank your providing your valuable feedback. Prevail is a product used in many care facilities, nursing homes and hospitals. It has less of a store presence than some product brands, but we always have it in stock. We also appreciated the quality and sizes available. I'm glad you found the Never Run Out auto delivery service to meet or exceed your expectations. Besides saving 5%, you can delay, change or cancel your delivery with no penalties.
Lynn Wilson, Founder
I am thankful for the large size available at The CareGiver Partnership.
I was able to find the large size my friend needed at The CareGiver Partnership, when it was not available locally.
May 22, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Susan,
Thank you for your comments. It is true, stores often don't carry sizes over a Large or XLarge and have limited shelf space and don't offer all sizes. Here at the CareGiver Partnership we offer 10 times more selection of incontinence products than even the big box stores. I'm so glad we were able to provide the size for your friend.
Lynn Wilson, Founder
The CareGiver Partnership Experience
I have found your product to be the best I have found for my patient.
Excellent product , service has been great . I have recommended your
company to my friends and other caregivers.
May 21, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Nancy,
Thank you for taking time to provide us with feedback. I'm glad you were able to find the best product for your patient. As needs change and you have different patients, please take advantage of our "try before you buy" samples. Only $3.49 per sample set, and our Product Specialist are happy to make suggestions if needed. Just ask.
Lynn Wilson, Founder
My order
My order has always arrived on time and correct. The online process is seamless and efficient!
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Ronald,
Glad to hear your happy with our service. The advantage of ordering online appeals to many of our customers and its available 24/7. Thank you for taking the time to give us your feedback.
Lynn Wilson, Founder
great service
The service is wonderful and the reps are kind and helpful and the communication with the company is always easy and pleasant. The deliveries are very prompt and I am an extremely happy customer.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Ellen,
Thank you! We love to hear from happy customers, if you ever have and issue, change in delivery or question on product please do not hesitate to call or email. 1.800.985.1353 M-F 9-4 (CST) or info@caregiverpartnership.com
Lynn Wilson, Founder
Long Time Customer
FAST delivery and every order exactly correct. Much more convenient and less expensive than buying in the store.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Mollie,
Thank you for taking the time to provide us with feedback on our service. I'm thrilled you've had such a positive experience with us. We find many of our customers appreciate home delivery which saves them the cost of gas, and the value of their time driving from store to store to products that they need. We ship from 43 warehouses across the U.S. so we're almost always in stock and 85% of our deliveries occur within 1 or 2 days.
Lynn Wilson, Founder
Outstanding service!
We have used CareGiver Partnership for several years now to help care for an elderly relative. Their service has always been totally reliable. In addition, they have been flexible when our needs have required changes. I am happy to recommend this company to anyone.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Linda,
Thank you for your recommendation. Each of our knowledgeable product specialists have been caregivers to a family member or friend. That's why we understand that changes happen when caregiving for a loved one. When changes need to be made with the Never Run out delivery service or if there is a need to try new products we're here to help you.
Lynn Wilson, Founder
VERY DEPENABLE. MY ORDERS ARE SHIPPRD RAPID
I HAVE BEEM USING THE CAREGIVER FOR 8 YEARS. 3 YEARS WITH MY CUURENT CLIENT AND 5 WITH MY PREVIOUS CLIENT.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Angela,
Thank you for your note. We appreciate your continued business. As always if there is anything we can do please do not hesitate to call 1.800.985.1353 Monday - Friday 9 - 4 CST or email anytime @ info@caregiverpartnership.com.
Best regards,
Lynn Wilson, Founder
Getting information and suggestions about various products when calling this company.
Each time I have ordered from this company, I have had a good experience. They answer all questions and will give suggestions if asked.
Delivery has been on time.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear John,
Thank you for your feedback -- it is helpful to us so we can make sure we're providing service that meets or exceed your expectations. Our compassionate and knowledgeable product specialists are always happy to help answer questions and help guide you to the 'right' product for you. Our product specialist have at least 5 years helping people with incontinence products. We sell over 550 incontinence products and know them inside out.
Best regards,
Lynn Wilson, Founder
Customer
I find the product perfect.....comfortable,
I would rather the boxes delivered to my door would be without the logo....unmarked though.
Office gals are very helpful, courteous and know exactly what you need when you place your order.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Kay,
Thank you for taking time to respond. I'm glad you found the product that works best for you. Most of the 560 incontinence products we offer ship in discreet boxes. Sadly, there are some manufacturer's that still print on the box (Depend and Poise for example). I'll pass the word onto the gals, that they are appreciated, as are you.
Best regards,
Lynn Wilson, Founder
Great company, great customer service
I have been with caregiver now for four years. They have been wonderful. I need something for my Mom and they help guide me to what I need. I have all her needs automatically sent to my home, and I never have to worry about running out. I either can call with my questions and I get immediate answers or send an email with my questions and I get answers back within 24 hrs. I am truly happy, I have one less thing to worry about.
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Patricia,
Thank you for your kind words. Our caring knowledgeable product specialists are happy to help guide you to products that help your loved ones. With so many products available (we offer over 550 incontinence products alone) it can be overwhelming trying to figure out what products will best suit one's needs. I'm glad you took advantage of the convenient Never Run Out automatic scheduled delivery service. You can always adjust, delay or cancel the service if you need to.
Regards,
Lynn Wilson, Founder
Great service, great products
I have used The CareGiver Partnership for almost a year. I love that they have samples so you can try the various products. I also love the Never Run Out automatic scheduled delivery service so I don't have to worry about re-ordering.
Thank you CareGiver Partnership!
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear RLB,
Thank you for taking time to provide us with your feedback.
We discovered that people buying incontinence products the first time waste over $130 in trial and error mode trying to figure out what the best product is for them. That's why we created the 'try before you buy' sample service 10 years ago where we offer samples of over 100 different incontinence products ($3.49/sample).
Our convenient Never Run Out automatically scheduled delivery service can be scheduled from every 14 to 120 days. You will get an email notice about 7 days before your next delivery is scheduled to ship, so you can adjust if needed with a quick email or phone call. 1.800.985.1353 M - F 9 - 4pm (CST).
We're all about convenience, service and help, with real advice from real people.
Best regards,
Lynn Wilson, Founder
CareGiver products
Caregiver offers a wide variety of products, at competitive prices, and promptly ships them. Would like smaller quantities rather than full cases but this is only a minor problem .
May 20, 2015
Unprompted review
Reply from The CareGiver Partnership
Dear Frank,
Thank you for taking the time to provide us with feedback.
We carry 10 times more selection of incontinence products than even the big box stores. If you call before 2:00pm CST product ships the same day. 85% of deliveries occur within 1-5 days, never more than 5. And if you ever have a question, we're just a phone call away (we try and answer all calls by the third ring).
The reason we sell by the case rather than the package is due to the cost of shipping a package versus a case. Most people who take advantage of our convenient automatically scheduled delivery service, Never Run Out, have a delivery every 30 days on average - that's about 3 products a day. In addition to the added convenience, you can save $8.00 off your first Never Run Out order and 5% on all subsequent orders. Plus, there is nothing to join or sign up for. If you find you have more than you need we'll delay or skip the next delivery. That's it - very convenient.
Best regards,
Lynn Wilson, Founder
CareGiver Partnership is quick to respond, great at helping and the products I select make caregiving so much nicer.
There are days when I am too exhausted to search for my earlier records to find product ordering ID #s and prices. I am always grateful that the person answering the phone has patience and cheerfully looks up our account to confirm info I need for my order. She feels like a friend helping and it is her attention to detail that means so much in today's business world where so many clerks refuse to lift a finger to click on the "next screen" to find the answer.
Also, when I call for orders (since I pay by check), there are times I spill over with a few weary comments about what is happening in the roller coaster daily life to an Alzheimer caregiver and to my 93 year-old blind mother. The person handling my order is always there, always gracious, lets me share and is sensitive. Just an extra bonus in our world in another state with so many insensitive CNA gals whom we have to train and supervise every single day. It is nice that "someone" understands!
August 28, 2014
Unprompted review
Reply from The CareGiver Partnership
Dear Mrs. D,
Thank you for your kind words. People just like you told us years ago that when you called, you preferred to speak with a woman, but one who was very knowledgeable and you help you. That is what we've been trying to do. It seems today when an organization has good customer service, it stands out. It should not be that way, but sadly it is.
Lynn Wilson, Founder
Great to work with!
They will find the product you are looking for and come up with an alternative if they need to. Quick customer service. Automatic ordering/shipping works wonderful. I'm very pleased.
August 27, 2014
Unprompted review
Reply from The CareGiver Partnership
Vickie,
Thank you for taking the time to provide feedback and a review of our services.
Lynn Wilson, Founder
Personal service and high value.
The CareGiver Partnership really is the ultimate in service for direct-to-consumer companies. Their staff are experienced caregivers who understand both the products they sell and their customers. The convenience of their Never-Run-Out service only enhances the value of what they offer. They're the best!
August 4, 2014
Unprompted review
Reply from The CareGiver Partnership
Dear Mr. Morgenstern,
Thank you for the kind words and taking the time to provide feedback and your experience.
Lynn Wilson, Founder
One of the most customer-friendly, on-line businesses I know.
I've been familiar with the Caregiver Partnership for several years and have always felt that they are one of the most customer-friendly, on-line businesses around. Their customer support team is knowledgeable, friendly, and sensitive to the needs of caregivers and those receiving the care. I also appreciate the amount of relevant information that's available on their website. Thanks for the good service you provide.
August 3, 2014
Unprompted review
Reply from The CareGiver Partnership
Dear Mr. Christiansen,
Thank you for taking the time to provide your experience with The CareGiver Partnership.
Lynn Wilson, Founder
Caring, professional service
I couldn't be happier with the service provided by The CareGiver Partnership. Their caring associates provide me and my wife reliable and professional service. I'd recommend them to anyone.
August 1, 2014
Unprompted review
Reply from The CareGiver Partnership
Dear Mr. Cuprisin,
Thank you for taking the time to provide feedback to us. I'm thrilled that your experience is what we intend to provide.
Lynn Wilson, Founder
I have always found Caregiver Partnership 100% dependable.
It is rare to find a company that you have complete confidence in. I have never had an incorrect order. My order always arrives before the expected delivery date in good condition. The staff never fails to answer the telephone within their three ring policy. Everyone has always been very knowledgeable about their products and remembers my order history to make each subsequent order easy and efficient. Keep up the good work.
June 17, 2014
Unprompted review
Reply from The CareGiver Partnership
Dear Mrs. Hicks,
Thank you for taking the time to provide feedback about The CareGiver Partnership. Nothing delights me more than to hear from our valuable customers who have made us successful. I'm thrilled that your experience is exactly what we intend to provide.
Lynn Wilson, Founder
thank you for your great service
Thank you for being a company that is dependable and gives great service. I order what I want and like magic my order comes with privacy. In my box is just what I ordered and now you will to pay me for saying Thank You.....Perfect!!
June 15, 2014
Unprompted review
Reply from The CareGiver Partnership
Dear Mrs. Sullivan,
Thank you for taking the time to provide feedback. If you ever have any suggestions how we can improve our service, please call me at 920-729-7091.
Lynn Wilson, Founder
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