The CareGiver Partnership Reviews 

86
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I made a recent purchase of Tranquility DayTime Underwear. On arrival the products were not as advertised ,or the proper size. I had purcased 2 boxes to obtain the free shipping offer for orders m... See more

Rated 5 out of 5 stars

Your service has always been very good. Having the product delivered directly to my door is a time-saver. However, my only complaint is that it seems to be getting more difficult to find the right s... See more

Company replied

Rated 5 out of 5 stars

These folks are great. My family member's needs are ongoing yet change frequently with regard to size, and they are always ready to talk me through current and possible automatic orders. I am very gra... See more

Company replied

Rated 5 out of 5 stars

The caregiver partnership has been a lifesaver at helping in the care of my mom. The product I ordered has out preformed all of the others We've tried, and the cost is much less than any other quotes... See more

Company replied

Company details

  1. Pharmacy

About The CareGiver Partnership

Information provided by various external sources

The CareGiver Partnership delivers home health care supplies such as incontinence products, skin care, mobility aids and a range of services such as meal delivery directly to consumers homes. Products are delivered discreetly, fast... and with free shipping over $50.

Over 100 different samples of incontinence products to try before you buy. For $3.49 S&H they will mail samples of incontinence products so consumers can avoid the costly mistake of buying product which does not meet their needs.

They help caregivers and their loved ones with answers to their caregiving questions through the thousands of articles about caregiving issues. They also offer help with product solutions, ordering supplies, advice and information, from their Wisconsin based team of Product Specialists who are all current or former caregivers.

Caregivers and their loved ones may order as needed or take advantage of the dependable Never Run Out regularly scheduled delivery service which ensures they never run out of needed supplies.

Questions? Call The CareGiver Partnership toll free at 1-800-985-1353 M-F 9-4 CST.

Contact info

3.0

Average

TrustScore 3 out of 5

86 reviews

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3.0

All reviews

(86)

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Rated 5 out of 5 stars

What a Surprise!

About 2 years ago I had robotic prostate surgery for prostate cancer. Although I was told of many side effects that could happen, incontinence was NOT one of them. I am a very active 70 something and was completely at a loss as to what to use to help me continue living the life I so enjoyed.
After searching the internet, I came across The CareGiver partnership.....I did order some samples of different items and found one that suited me well. I called to get more information on that item and was so impressed with the knowledge and helpfulness of the customer service gal I spoke with. Unbelievably there was NO "phone tree" or wait to speak with anyone.
I have been ordering on a regular basis ever since and am happy to report that things continually get better and my level of incontinence improves!
I cannot say enough about the caring and knowledgeable service I have received.

June 14, 2014
Unprompted review
Rated 5 out of 5 stars

Just a phone call away

The Care Giver staff, is the greatest. Always there to help you with your needs. Being the care giver of my Mother its refreshing to know no matter what my Moms needs are, I am just a phone call away for my problem being solved.

June 13, 2014
Unprompted review
The CareGiver Partnership logo

Reply from The CareGiver Partnership

Charlie,

Thank you for your feedback and kind words. We've tried to reinvent good customer service - 1950's style.

Rated 5 out of 5 stars

Save money and time!

I'm so glad I found this service! My dad's care facility convinced me to let them handle ordering his supplies for me, and after they mismanaged it, I was so glad to discover I can set up automatic delivery myself and easily adjust the delivery dates as needed. This makes one less thing I have to remember to do every week. I love the emails reminding me when the next shipment is due so I can adjust the date if needed.
Even better - we have significant savings by ordering directly from The Caregiver Partnership!
They have nearly everything we need to order regularly, at good prices.
The website is fairly easy to find your way around and explore for information or other products.
I'm so glad I found out about The Caregiver Partnership and I recommend it to others who are caring for family members.

June 13, 2014
Unprompted review
Rated 5 out of 5 stars

Courteous, timely, helpful and knowledgeable

Ordering online is a snap and on the phone is just as easy. They know their products well. Shipping is super fast!

June 12, 2014
Unprompted review
The CareGiver Partnership logo

Reply from The CareGiver Partnership

Dear Cheryl,

Thank you for taking the time to provide us with a review. We're thrilled that we were able to meet or exceed your expectations.

Lynn Wilson, Founder

Rated 5 out of 5 stars

Wonderfully helpful

The staff at the CareGiver Partnership has been absolutely terrific. I highly recommend them. Great products, great service.

June 12, 2014
Unprompted review
The CareGiver Partnership logo

Reply from The CareGiver Partnership

Jane,

Thank you for taking the time to provide a review for us. We will continue to try and earn your trust and confidence.

Rated 5 out of 5 stars

How do you improve on Already Being the BEST of the BEST!

I deal with a customer Service woman who's name is Cammy. I feel like Cammy is a personal friend to me. Cammy listens to me and is Sensative to my needs and does her very best to provide me with the best possible product that will help me. I have heavy urinary Incontinence which to me is very embarrassing to even talk about. Call it a guy thing as its hard to admit that you wet your pants like an infant. Cammy treats me with the utmost respect and dignity and is compassionate in wanting to do the best she can for me. I believe that she takes it personally or at least it's how she makes me feel. I believe that she is a great asset to your business and a trur friend to me! Please Thank her for me, Kent!

June 12, 2014
Unprompted review
The CareGiver Partnership logo

Reply from The CareGiver Partnership

Kent,

Thank you for providing with us with a review of your experience with our service. We will continue to work to earn your trust and confidence. I appreciate the comments regarding Cammy. She is so dedicated to helping our customers.

Regards, Lynn Wilson.

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