Carmats2u Reviews 

212
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The most amazing customer service! The mat for my wife's Alfa Romeo 156 Sportwagon didn't fit when delivered. So, I raised this with them and Andy was incredibly helpful. I created a paper template, s... See more

Rated 5 out of 5 stars

Great experience! The mats are great quality, I chose the Premier Super Lux and very impressed with the look and feel of the mats, durable rubber backing and thick plush carpet with a twin tone edg... See more

Rated 5 out of 5 stars

Great design, exactly as I wanted great quality, arrived really quickly, perfect condition. This order came about from some others on the VWROC forum and changed to fit my colours. Well deserved addi... See more

Rated 5 out of 5 stars

Fantastic Service and Quality Mats! I recently purchased a set of custom car mats from Carmats2u for my Ford van, and I couldn't be happier with my purchase! The mats fit perfectly, are made of h... See more

Company details

  1. Car Accessories Store

Written by the company

Looking for quality car mats and car care products? Direct to you? Carmats2u offers wide range of automobile accessories and various products at the lowest prices direct to you. Carmats2u supply aftermarket car floor mats fully tailored to fit each specific model of car. These are not Branded mats but mats manufactured to fit the vehicle in the exact shape. We cannot offer Branded Badge logo`s but can of course add a personal logo for you. We supply tailored car mat sets, universal car mats, all weather mats, car seat and boot protectors and car care products of the highest quality to the motor trade and private clients alike. All carpet and rubber floor mats are manufactured in the UK and Are fully automotive industry approved. We do have every pattern available and can custom manufacture from your own template if required for no extra cost by simply posting your own paper template directly to us. With a "No minimum order" order value we can offer superb quality car mats and car care products. We sell to the trade and to private clients at the best prices on the web. We are here 24 hrs a day 7 days per week to answer any questions Our car mats come in a wide range of colours. And our top of the range super luxury car mats with leather look edge are stunning and perfect for a custom car mats look. Using an industry acclaimed and interactive program we are able to supply specialist products to specialist markets. O.E.M products to the (Original Equipment Manufacturers) and other Blue Chip customers, ensuring quality product and service. We insist that all our sourced products and materials, meet with the exacting specifications of British & European Standards where applicable. With the importance and emphasis on 'Duty Of Care' to our customers, there is no compromise when it comes to quality and safety. We pride ourselves on supplying our customers the best product for their needs and budgets. Mat sets can be manufactured to exacting requirements, with options on; pile weights, construction, depth, gauges, backing's and material 'make-up'. Further choices can then be made on carpet colours and edge bindings, which can be coordinated towards company corporate colours as an example.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.7

All reviews

(212)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Value, Great Staff

Craig from the team was in touch with me instantly to query my choice of colours (their website allows you to go off-piste). I assured him of my wishes and the carpets arrived the next day. I'm amazed and very pleased.

January 31, 2017
Unprompted review
Rated 1 out of 5 stars

Very poor service

I ordered a set of car mats at the end of Dec 2016. I received confirmation straight away and the £69 was taken from my PayPal account. I waited 2 weeks but nothing arrived. I e-mailed them several times all with read receipts - no response at all. Don't try phoning this company they won't pick up the phone. PayPal were great, they arranged after a 10 day resolution period, a full refund. If you claim to be an internet company then you should at least reply to e-mails. Be very cautious with this company.

January 24, 2017
Unprompted review
Rated 3 out of 5 stars

Honda jazz rubber mats

Order placed 21 Nov money taken 22nov no other contact until I emailed on 9 Dec. Then emailed on 10 Dec received return email on same day order despatched two days later.
Good product but poor communication.

January 9, 2017
Unprompted review
Rated 1 out of 5 stars

will not respond to emails or telephone calls

ordered some car mats before christmas wanted the mats with upgraded carpet in black solid red edging plus a logo on the side of front mats which said red and citreon on the bottom of the mat i recieved low quality mat broken red edging and ds3 in red on the edge of each front mat the mats are not what i ordered i think that because it was near to christmas i wanted them as a present which i did not so they just sent what they had in stock

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

10/10 4 Carmats2u

I am most impressed with Carmats2u. After placing my order i received a thank you email indicating my order had been received and was being processed.
subsequently i received another e msil indicating deapatched.
As my mats are a Chrismas present from my wife I cant comment as yet on the quality. I doubt if I will disappoibted by this excellent company.

D J Foulis

December 15, 2016
Unprompted review
Rated 5 out of 5 stars

Custom design for Mk 7 2016 Golf R floor mats

Great design, exactly as I wanted great quality, arrived really quickly, perfect condition. This order came about from some others on the VWROC forum and changed to fit my colours. Well deserved additional order and I know exactly where I will come back to. Also seen some feedback on previous orders, mats are still great after months of use.

October 27, 2016
Unprompted review
Rated 1 out of 5 stars

No delivery, non contact

Be aware;
Ordered car mats from this company on 19th October 2016. Never replied to query e-mails, never replied to where my order is. So I became suspicious, credit card company now sorting.
Total disgrace, couldn't be bothered to give me a call, answer an e-mail to give assurance that they are actually fulfilling the order.
When he did finally reply (and actually not answered specific query) told me following and I quote 'don't be a d__k mate'. Then he went onto say he won't lose any sleep over it.
I strongly recommend you to be cautious I certainly will not be buying anything from him. Jason, Derbyshire.

October 26, 2016
Unprompted review
Rated 4 out of 5 stars

Wrong mat, sorted

After waiting about 10 days, the mats arrived for my Honda Accord. The driver's mat (with anchor points) did not fit. I sent photos of the problem to them and the correct mat arrived a few days later.
Pretty good, I'd say.

October 4, 2016
Unprompted review
Rated 5 out of 5 stars

Carmats2u brilliant service

My car is is 1991 Jaguar XJS for which Jaguar no longer supply any mats that fit.
Carmats2u sent me templates of mats they would make as they no longer held any stock. The templates were perfect. Four days after telling them to go ahead the mats arrived and fitted perfectly. They are good quality and look good replacing the very old original mats.
Price was reasonable.
Communications excellent.
I recommend them to anyone.

May 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered custom mats of top quality. There was a slight delay due to absolute peak time of the year but that was expected so no worries. Carmats send me templates to be sure of right form as being first order of a kind . Good thinking! The mats are top quality as promised, well made and perfect fit. I'm very satisfied with the purchase.

April 8, 2016
Unprompted review
Rated 1 out of 5 stars

Follow up to previous review

Previously reviewed and left 1 star.
The mats finally arrived a day after they said they would and they are the wrong colour and are not the same mats as those advertised on their web site.
Have sent a mail and await response.
This story is getting longer than War and Peace.

March 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great service, value and quality!

The website was easy to use and there were plenty of options to personalise my car mats. They were made to order but were still delivered quickly. They fitted my car perfectly and were of a much higher quality than the oem ones with a thick luxurious look and feel. Also a lot cheaper than oem so what's not to like? Highly recommended!

March 15, 2016
Unprompted review
Rated 5 out of 5 stars

Quality & Service.

Car mats fitted today, they are an excellent fit for my Mk1 C4 Picasso, quality also appears to be very good.Good communication and speedy delivery. Very impressed.

February 29, 2016
Unprompted review

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