Carmats2u Reviews 

212
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The most amazing customer service! The mat for my wife's Alfa Romeo 156 Sportwagon didn't fit when delivered. So, I raised this with them and Andy was incredibly helpful. I created a paper template, s... See more

Rated 5 out of 5 stars

Great experience! The mats are great quality, I chose the Premier Super Lux and very impressed with the look and feel of the mats, durable rubber backing and thick plush carpet with a twin tone edg... See more

Rated 5 out of 5 stars

Great design, exactly as I wanted great quality, arrived really quickly, perfect condition. This order came about from some others on the VWROC forum and changed to fit my colours. Well deserved addi... See more

Rated 5 out of 5 stars

Fantastic Service and Quality Mats! I recently purchased a set of custom car mats from Carmats2u for my Ford van, and I couldn't be happier with my purchase! The mats fit perfectly, are made of h... See more

Company details

  1. Car Accessories Store

Written by the company

Looking for quality car mats and car care products? Direct to you? Carmats2u offers wide range of automobile accessories and various products at the lowest prices direct to you. Carmats2u supply aftermarket car floor mats fully tailored to fit each specific model of car. These are not Branded mats but mats manufactured to fit the vehicle in the exact shape. We cannot offer Branded Badge logo`s but can of course add a personal logo for you. We supply tailored car mat sets, universal car mats, all weather mats, car seat and boot protectors and car care products of the highest quality to the motor trade and private clients alike. All carpet and rubber floor mats are manufactured in the UK and Are fully automotive industry approved. We do have every pattern available and can custom manufacture from your own template if required for no extra cost by simply posting your own paper template directly to us. With a "No minimum order" order value we can offer superb quality car mats and car care products. We sell to the trade and to private clients at the best prices on the web. We are here 24 hrs a day 7 days per week to answer any questions Our car mats come in a wide range of colours. And our top of the range super luxury car mats with leather look edge are stunning and perfect for a custom car mats look. Using an industry acclaimed and interactive program we are able to supply specialist products to specialist markets. O.E.M products to the (Original Equipment Manufacturers) and other Blue Chip customers, ensuring quality product and service. We insist that all our sourced products and materials, meet with the exacting specifications of British & European Standards where applicable. With the importance and emphasis on 'Duty Of Care' to our customers, there is no compromise when it comes to quality and safety. We pride ourselves on supplying our customers the best product for their needs and budgets. Mat sets can be manufactured to exacting requirements, with options on; pile weights, construction, depth, gauges, backing's and material 'make-up'. Further choices can then be made on carpet colours and edge bindings, which can be coordinated towards company corporate colours as an example.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.7

All reviews

(212)

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Rated 5 out of 5 stars

Excellent luxury car mats delivered within a week

Ordered next to best quality mats for my Citroen C6 which only had front OEM mats. Carmats2u mats are 50% thicker and with good pile - as good as the carpet - really suit limo feel. Fit is perfect even to the original fixing points. Chose plain carpet with standard binding. Just thinking if I could justify ordering top quality as well for 'best'/summer.....very tempted.

Also ordered boot protector which is rather shiny in finish but fits boot very well and is reinforced in the base. Not too bothered about the shine - it is in the boot out of sight doing its job protecting the boot carpet!

Have seen a few reviews criticising Carmats2u over communications. I emailed to change my order the day after ordering (to go to no logos etc). Had reply same day acknowledging this and items arrived as ordered all in a week. Excellent service from my point if view

February 24, 2016
Unprompted review
Rated 5 out of 5 stars

Aston Martin DB9 floor mats

I ordered a pair of floor mats for my car and Carmats2u were very helpful. To ensure they were the right size they even sent me templates. Once I had confirmed the correct size they arrived two days later. They fit beautifully so a big thank you to Carmats2u.

February 18, 2016
Unprompted review
Rated 5 out of 5 stars

Excelent serviece and quality

Ordered 520d car mats product arrived quickly and seems great value for great quality crafted car mats. Perfect fit and seem just as good as the official BMW mats if not better for less than half the price delivered! would definitely recommend.

February 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Product

I have just received the car mats you made for my jaguar car and am delighted with them. Your service has been excellent and my order was quickly processed and dispatched. I would have no hesitation in recommending your company - Thank You!

February 17, 2016
Unprompted review
Rated 4 out of 5 stars

Kia Car mats

Cheers guys. Mats look fabulous and tie in nicely with our orange boot liner. My only criticism is the grey. I appreciate a light grey would show the dirt but for my extra £1 they're give or take black! Maybe a better description would be "charcoal grey"?? But be assured they're brill. The good lady is taking them for a spin as I type. Thanks. T

February 16, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and great product

I messed up my order initially, but it was changed without any drama. Went for the standard mats to see what they were like and I am very impressed with the quality. Will definitely use again and will be confident in spending on the extra options now I know how good they are.

January 28, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant. Exceeded expectations.

Good email communications throughout and extremely quick delivery for a bespoke product. (I requested a logo). And although the mats haven't been 'used in anger' for any time yet to evaluate wear and tear, quality appears excellent.

Really nice integration of my required logo in to both driver and passenger mats and the colour match, (trim and logo), was spot on with the vehicle. They really enhance the cabin as a result.

Exceeded my expectations and you can't ask for more than that.

Thank you.

January 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent from order to delivery

Easy to understand options on the homepage allowing for quick order of the floormats. Quick delivery within 3 days from ordering and excellent quality & fit of the mats (100% as original mats). It couldn't have been a better purchase.

December 18, 2015
Unprompted review
Rated 5 out of 5 stars

Mighty mats

Ordered on Saturday, arrived on Tuesday. Perfect fit and brightened up the car's interior no end. Improved safety too, because unlike the old mats they don't move under the driver's feet and get stuck under the pedals.

December 17, 2015
Unprompted review
Rated 5 out of 5 stars

Car mats

Thanks for the high quality custom made car mats I highly recommend them for a fast speedy service many thanks and they are just how I wanted them!!!! 😃

December 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I ordered 2 sets of mats for my Jeep a rubber winter set and a carpet summer set with logo

Both sets are very good quality and they turned up promptly.
They fit well and look like they will last a long time too

November 30, 2015
Unprompted review
Rated 2 out of 5 stars

mixed review for this company

Unfortunately how they answer customer's e-mails requesting information is treated with attitude and sarcasm.
One of their representatives is sexist; I was told I was not buying a dress when I asked for information pertaining to my order.
I am a pensioner and did not realise e-mails flagged as suspicious is sent to the Junk Folder. Their e-mail was flagged as suspicious and I did not receive information they sent. I apologised when I realised what had happened but this made no difference to Craig McKenzie.
The product is good I ordered rubber car mats for my husbands Jaguar xf and my husband is very happy with them.
I was going to order a new set of carpets for the car for the spring but unfortunately I can not deal with a company that is both sexist, ageist and rude. So product is good customer service appalling.

November 26, 2015
Unprompted review
Rated 5 out of 5 stars

Delighted

Just received and fitted the mats, and must say how delighted we are with the quality,the fit of the mats and delivery.
We cannot fault the service.Will certainly recommend you to our friends.

November 26, 2015
Unprompted review
Rated 5 out of 5 stars

Very good quality and service

Imported vehicle, so mats had to be custom made from templates - fitting and materials are very good. Mats produced exactly as described on website and are excellent value.

November 21, 2015
Unprompted review
Rated 1 out of 5 stars

Good Quality Product, Abysmal customer servive

Good: Product is excellent quality and fits very well, delivery was speedy of the mats, price was acceptable.
Bad. Everything else, non existent customer service, no response to mails, the order was botched regarding a boot liner add on, it never turned up, Craig lied in a mail regarding his attempt (non existent) to contact me, he refused to refund the car mats although to be fair he did refund the boot liner that didn't turn up, and after a series of totally useless and non caring emails, his exact reply to my expression of dissatisfaction which would probably lead to negative feedback was "Please yself fella" I have written his reply exactly as he did. A truly caring statement from a truly caring company..............NOT!!!

November 20, 2015
Unprompted review
Rated 5 out of 5 stars

Amazingly quick service

I was a bit concerned not to get a detailed acknowledgement of order as I had not print-screened - expecting an email in the usual way
With that proviso, I was amazed at the speed of delivery and the quality for the price, given the very detailed options available for every car. Just tested fit (press-fit) on the two cars and it's perfect. Quality looks better than on OEM carpets, especially with extra wear patch on driver mat. Excellent VFM.

November 18, 2015
Unprompted review
Rated 5 out of 5 stars

Thick Quality Car Mats, Best I Could Find!

I purchased 2 sets of mats, a thin set and a thick set. The thin set are better than your everyday mats you can get of the high street. Very good quality and made to measure, they fit perfectly.
The thicker set are of a very high standard with an extra thickness for the drivers heel aswell.
Delivery was quick and very reasonable too.
If your planning on getting new car mats look no further, you will not be disappointed.
David

November 12, 2015
Unprompted review

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