Carparts4less Reviews 418

TrustScore 1.5 out of 5

1.7

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Rated 4 out of 5 stars

After having problems with receiving an incomplete order, I wrote a negative review here. Today I was contacted by Stacey who dealt with the issue straight away, thank you. it's a shame that custome... See more

Rated 1 out of 5 stars

website still taking order and not delivering to customer even on chat support you wait half hour more than once small message come sorry send email. totally waste of time very poor management w... See more

Rated 1 out of 5 stars

AVOID. Sold incompatible item. Impossible to contact, don't answer phones, emails and the online chat is fake and disconnects you near front of queue. Ongoing PayPal dispute for 3 months, finally give... See more

Rated 1 out of 5 stars

Ordered parts yesterday b4 4pm & paid next day delivery. Waited in all day 2day & received email @ approx 2pm stating not being delivered till 2morrow by end of day? Booked car into garage 2morrow 2 f... See more

1.7

Bad

TrustScore 1.5 out of 5

418 reviews

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Rated 1 out of 5 stars

Carparts4more should be their name

Carparts4more should be their name. £374 for Nissan wheel bearing. I got one for £30.95 on e bay. Cp4m one 12 times the cost. Even with fitting charge I could afford to fit 4 e bay bearings and still be in pocket

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

Not received order

Placed a order on Tuesday was told it would arrive Friday had no confirmation at all saying it’s being delivered so I emailed them and they said that evri are dealing with my parcel and it would arrive today but had no information of any deliveries arriving at all also when checking order on there site it just says it’s been placed place is a joke don’t use them

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Joke Fake Seller!!!

Joke Fake Seller!!!
I am contacting you in regards to your recent order with us.

Unfortunately, I have been advised by our carrier DHL, that due to their health and safety regulations they are unable to deliver the item to your postcode.
Please accept our profuse apologies for any inconvenience this might have caused you.
I have processed a full refund for your order.
I deeply apologies for the inconvenience caused by this. Joke Joke Joke !!!!!!!!!!!

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

Not worth a star

Not worth a star.
Website offers free delivery but you can’t find this. Paid £5.75 .Goods didn’t arrive as promised. When they did I only got part of the order. It then took a week and lots of e mails for them to finally tell me remaining item out of stock.
Dreadful service.

February 22, 2023
Unprompted review
Rated 1 out of 5 stars

Rip-off discount code

Carparts4less watch the ripoff discount code, battery for my car with code £98 but same battery from Eurocarparts £79

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Rep Carparts4less

Customer service rep Chloe emailed me about my experience and due to my inconvenience she gave me a £10.00 refund on my next purchase.

She however asked me to update my experience based on her personal service which i gladly give her 5 stars thank you Chloe.

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

Used to be good

Used to be good, now prices have gone ridiculous, used to be cheaper than euro car parts now they are more expensive

October 19, 2022
Unprompted review
Rated 1 out of 5 stars

Website issue preventing payment

Website issue preventing payment. Called for advice. Julian said my browser was the problem and to use another browser. Downloaded Edge, same issue. Tried on an android device. Same issue. Rang again. Julian answered again and, although polite could not have been less helpful. Refused phone order and just said "I'll report it to my manager." Spent my money elsewhere and I shall not be rushing back.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Quick And Simple

Ive used car parts 4less for a long time now never had any issues, order online collect in store as simple as that, any issues they resolve quickly as possible 👍

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

Honest to God thay are poo just like…

Honest to God thay are poo just like eour car parts rude muppets not us it's theam totally crap I now use gsf pay a littel more but he'll their parts are good so would not use car parts for 4 less send wrong crap and are happy to leave family with out car wheel done guys

July 7, 2022
Unprompted review
Rated 1 out of 5 stars

Hold on to the money - nobody cares

I have placed an order with them in the past for home delivery - delivery never happened. I had to go to Eurocarparts local branch and fight for my parcel. They reluctantly searched the warehouse and found it "somewhere in the corner"! As per my experience above (on two occasions) I have placed the order for collection. When I went to Eurocarparts branch they told me that they (locally) cancelled my order. I was within the collection dates - as per information I received - no matter. The personnel in Eurocarparts Aylesbury doesn't care. They are arrogant and rude. Single person goes through the catalogue with single client together - 10 other customers waiting. They do not care. Members of staff walking casually in and out when talking on mobile phone between crowded waiting clients - no reaction, no help. I wait for multiple refunds for cancelled orders for 10 days. Refund does not come. Nobody cares.

June 22, 2022
Unprompted review
Rated 1 out of 5 stars

I made an order about 2 weeks ago paid…

I made an order about 2 weeks ago paid for delivery which said maximum 5 days okay no problem. I haven’t received the order yet and every time I try to contact they just say it was forwarded and I should receive an email regarding delivery/news about my items still nothing just getting out in a loop call tell me to wait repeat nothing happens money was obviously taken already! Won’t be Using them again. Avoid!

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

Car Parts 4 Less delivered the wrong…

Car Parts 4 Less delivered the wrong parts to the wrong house! Initially it looked like they were going to fix their error... I've now written ten emails. They don't even bother to respond now. Yes it took me that long to realise that I'm just being jerked around. They say that you must not send parts back without a returns code - and they will not give me a code number. Frustrating. I've written a letter to their MD Andrew Hamilton. I wonder if that will do any good? This is not the way a big business should behave. Word will get around.

May 30, 2022
Unprompted review
Rated 1 out of 5 stars

Pick up charge cheek

All seems good part selected, select pickup, then notice price has increased on the payment page with no reason, investigate further - why - because they want to charge ME £1.99 for ME to pick it up from THEM. What a cheek these people have got. Time to go somewhere else!

May 6, 2022
Unprompted review
Rated 1 out of 5 stars

Car parts 4 less or euro car parts in disguise

This is a warning to everyone who is thinking of useing car parts 4 less or (euro car parts ) in disguise i ordered a clutch kit waited 5 days for it to be delivered sent wrong one so i phoned them after waiting 45 minutes on the phone they answered finding it very amusing that they had sent the wrong item you could here them laughing then tried to say it was my fault then admitting it wasn't agreed to collect the kit smugly saying it could take 14 days to get my money back people listen this is euro crappy car parts in disguise same bad service same bad attitude i shall never use them again and have disputed the payment with the bank be Warned

March 12, 2022
Unprompted review

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