Carparts4less Reviews 

418
TrustScore 1.5 out of 5

1.7

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Rated 4 out of 5 stars

After having problems with receiving an incomplete order, I wrote a negative review here. Today I was contacted by Stacey who dealt with the issue straight away, thank you. it's a shame that custome... See more

Rated 1 out of 5 stars

website still taking order and not delivering to customer even on chat support you wait half hour more than once small message come sorry send email. totally waste of time very poor management w... See more

Rated 1 out of 5 stars

AVOID. Sold incompatible item. Impossible to contact, don't answer phones, emails and the online chat is fake and disconnects you near front of queue. Ongoing PayPal dispute for 3 months, finally give... See more

Rated 1 out of 5 stars

Ordered parts yesterday b4 4pm & paid next day delivery. Waited in all day 2day & received email @ approx 2pm stating not being delivered till 2morrow by end of day? Booked car into garage 2morrow 2 f... See more

1.7

Bad

TrustScore 1.5 out of 5

418 reviews

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1.7

All reviews

(418)

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Rated 1 out of 5 stars

USELES - UNCONTACTABLE

Useless - Avoid at all cost !!!

Sent wrong parts even though registration number was given.

THEY DON'T ANSWER THE TELEPHONE !!!

THEY DON'T RESPOND TO THEIR EMAILS !!!

I will never use carparts4less ever again.

November 13, 2020
Unprompted review
Rated 1 out of 5 stars

FALSELY SELLING RAC PRODUCTS 3 BEACONS…

FALSELY SELLING RAC PRODUCTS 3 BEACONS ARRIVED AND 1 IN AN RAC BOX BUT NONE WERE RAC !!! THIS COMPANY DO NOT WANT TO SPEAK TO YOU OR REPLY TO EMAILS AND ON THEIR WEBSITE THEY SAY 5 STAR TRUST PILOT REVIEWS TAKE A LOOK ITS 1.5 ******* DO NOT USE ******** ITS JUST A LOTTERY TO WHAT YOU GET !!!

October 13, 2020
Unprompted review
Rated 1 out of 5 stars

Bought some wiper blades for my Honda

Bought some wiper blades for my Honda. Totally different. Were for a BMW. Contacted them to send them back. No reply. Had to raise a case via PayPal. Eight weeks later still awaiting a refund. Never never will I deal with them again.

October 12, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID at all costs.

AVOID. Sold incompatible item. Impossible to contact, don't answer phones, emails and the online chat is fake and disconnects you near front of queue. Ongoing PayPal dispute for 3 months, finally given a return address through paypal and it's not even a occupied address so can't be delivered. Absolute morons. Similar situation with ECP few months ago too. PayPal dispute to get money back for items not even dispatched. AVOID.

September 11, 2020
Unprompted review
Rated 1 out of 5 stars

Zero Customer Service

Made an order for parts for my car on August 3rd 2020. Incorrect brake discs sent despite me entering my registration on their site and also received a faulty o2 sensor. Tried to contact them since by phone, email and live chat with no joy. Now majorly out of pocket and stuck with parts I cannot use. Tried to seek help instore from Euro Car Parts since they are owned by same company and use the exact same Covid-19 message on their phone lines and emails, they refused to help too. Awful company with zero customer service, will never use again and will discourage others from using CarParts4Less.

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company , just pay a little more for your parts and buy them from a local motor factors , because this company really bad with delivery

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

Order never been dispatched

Order never been dispatched. Ordered with one day delivery via DPD. Have to wait up to 5 days to refund my money back to my account. Will report to Trading Standards. Also this company has two trustpilot accounts to split bad and good reviews as I can see.

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great service highly recommend

Ordeted 2 O2 sensors on Thursday evening and chose the DPD delivery option. Received via tracked delivery within the allocated 1 hour time slot on Saturday and fitted to the car 30 minutes later. Great service and competively priced.

August 29, 2020
Unprompted review
Rated 1 out of 5 stars

Sorry....cannot justify more than one star!

The reason this review gets one star is that only one thing happened that was good and that was the speedy delivery, unfortunately, from that point, everything went downhill rapidly. Back in March, just into lockdown, I ordered a battery which was delivered promptly but, it was the wrong one, from that point on I have made numourous calls and three written requests to have it collected and a refund issued, it is now over 5 months later and absolutely nothing has been done. I recognise Covid but, this is an absolutely absurd period to wait for action. Purchased the same battery from another company and cheaper.I would never recommend this company and this is the worst review I have had to write in five years or more.

August 26, 2020
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, bought a part with next day delivery, three days later when I phone them I was told that they don’t have it in stock, while it was showing that they have the part in stock on their website. No one bothers to inform me during those three days, no emails, no phone calls, no messages.

August 26, 2020
Unprompted review
Rated 1 out of 5 stars

Been awaiting a refund since May.

Been awaiting a refund since May. Still not received after numerous phone calls and emails. Promised refund within 2-3days. Still not processed. My parts order 121-00000911605 was returned refund never sorted.
*****AVOID USING******

August 25, 2020
Unprompted review
Rated 1 out of 5 stars

Part of order did not arrive

Part of order did not arrive e mailed number of time with no response phoned waited ages so put phone down tried chat to no avail asked for refund no reply so had to resort to paypal to claim money back.
would recommend paying this way so at least you can get your money back will not use them again.

August 22, 2020
Unprompted review

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