The Carp Co Reviews 113

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered sturgeon, sterlets & select Koi from Carp co. The quality of the fish is outstanding they were very healthy & looked stunning Koi were so vibrant in colour, I will 100% buy from this company... See more

Rated 3 out of 5 stars

Just received 20 mixed goldfish. One is missing half its tail fin, others have very ragged dorsal fins, two have fungal infections with white lumps on their fins. Have asked "why would you send o... See more

Company replied

Rated 5 out of 5 stars

Ordered some small Koi, Mirror Carp and Grass Carp for my Farm Pond which has four large Koi that have been resident for years. The ordering process was easy and was kept fully informed o... See more

Rated 5 out of 5 stars

Despite problems with the couriers, The Carpco went above & beyond to sort out our order and keep us up to date with progress. Excellent service despite problems beyond their control. The order wa... See more

Company details

Information provided by various external sources

The Carp Company. In 1995, Andrew Lintott purchased Bourne Valley Fish Farm from The Environment Agency. Since that time, the fish farm has seen many changes and developments and we are now very proud of the fact that we are one of the countries large...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

113 reviews

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Rated 5 out of 5 stars

Excellent service

Despite problems with the couriers, The Carpco went above & beyond to sort out our order and keep us up to date with progress. Excellent service despite problems beyond their control.
The order was well packed and the fish were healthy and exactly as described on the website. The plant and fish food were also of excellent quality.
Will be happy to recommend to all our friends, and will certainly use them again.

(Order 56957).

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered fish to restock our garden…

Ordered fish to restock our garden pond. Absolutely beautiful fish, in great health and wonderful vibrant colours. They're settling in well. The food I ordered at the same time is great quality too.
Due to the current situation with covid19 the delivery was a week later than planned, however carpco were professional and kept me up to date with my order. They were fantastic and worked incredibly hard to rearrange the delivery which is greatly appreciated.
Will definitely buy from them again and recommend to others.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Over the moon.

First time buyer.wasnt sure at first so I bought 2#8-10 inch koi pond fillers.ordered Monday 16-3 delivered 18-3.lovely fish.have settled in well with my others.picking more fish now.wont be going anywhere else.well done carp co.

March 20, 2020
Unprompted review
Rated 1 out of 5 stars

Not what I ordered

My husband ordered 20, 3" to 4" Koi. At no time did he ask for ' butterfly' Koi.
When they arrived they were all butterfly Koi and no bigger than 2" to 3"
Very disappointing. Would not buy from these again

September 17, 2018
Unprompted review

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