Carpet Baggers Carpet One Floor & Home Reviews 

105
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

If I could give no stars I would. I purchased what they promised was 100% waterproof flooring. They talked me into the best laminate I could get. They told me 100% waterproof with a warra... See more

Rated 2 out of 5 stars

Disappointed with installation. Crew used my wet-vac to clean up and broke one of the attachments. Didn’t tell me; just left it on the table for me to find. They didn’t even do a good job on the clean... See more

Company replied

Rated 3 out of 5 stars

Sales experience started off great but turned high pressure. Expected some floor prep as part of the installation but the team didn't do any, which is apparent in some very soft spots. When I reache... See more

Company replied

Rated 2 out of 5 stars

You all are great at selling and the installer was very knowledgeable and experienced. It's the MOST important part of the experience though in which Carpetbaggers fails. COMMUNICATION. Thinking it's... See more

Company replied

Company details

  1. Flooring Contractor
  2. also in
  3. Handyman

Written by the company

Carpet Baggers- Your Charleston Carpet & Flooring Store! As part of the community since 1992, Carpet Baggers has been serving the Charleston, SC and surrounding areas with a simple philosophy. We care! We live here, we work here and we support our community. We want a relationship with you, not for just this time, but also the next time and the time after that. You won’t find any sales gimmicks or tricks at Carpet Baggers. It is simple to shop for the flooring you need. Not sure what is right for your lifestyle and decor? No problem. Our sales staff has over 200 years combined floorcovering experience. We pride ourselves in continuing our education: from design seminars, product training, installation techniques…to the latest innovations, we are constantly looking for ways to serve you!


Contact info

2.0

Poor

TrustScore 2 out of 5

105 reviews

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2.0

All reviews

(105)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great installation

Very pleased with the workmanship of Jose's crew. And thanks to Gary for the great sales service.

March 23, 2017
Unprompted review
Rated 5 out of 5 stars

Happy customer

We met Katie at the home show and needed flooring after water damage. She picked out the perfect CoreTecPlus flooring for our whole downstairs.

Her crew was professional and fast. We absolutely love our new floors.

March 21, 2017
Unprompted review
Rated 5 out of 5 stars

Thanks for a job well done.

Carpet Baggers responded quickly to our calls, arranged to install according to our schedule, showed up on time, and completed installation in a professional manner.

March 15, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Everyone was fantastic to deal with. A total professional operation.

Thanks so much for a wonderful new floor!

February 16, 2017
Unprompted review
Rated 5 out of 5 stars

A Company You Can Trust

Anthony and crew did a fantastic job on my project. I would recommend them to anyone. Great customer service and extremely high quality.

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful service all around.

My whole experience of working with Carpet Baggers was great from the moment I stepped in the door and looked at carpet samples, to having Glen come out to our home and measure, to the installation that was done by two great guys and the follow up to see that I was satisfied it all was done effeciently and promptly.

January 23, 2017
Unprompted review
Rated 5 out of 5 stars

Condo Remodel

As an out-of-towner in need of a flooring company, I did research to find a reputable company to redo the carpet and flooring in my Charleston condo. How fortunate we were to find Carpetbaggers Carpet One on Savannah Highway.! Scott was knowledgeable about the products, efficient in quotes and project timelines, and scheduled work to meet a tight deadline (quite a feat during the holidays). The carpet and Coretec tile look awesome in the condo! Thanks, Carpetbaggers!

January 19, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Kim was very accommodating and flexible. She was able to make a very last minute change for us which turned out to be perfect choice. Tim was great. He was efficient, polite and did a wonderful job of installing our carpet. It looks wonderful.

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Exceptional!

This is my second experience working with Glenn Orr of Carpetbaggers. First of all, he was very attentive to my needs...the selection and installation of hardwood flooring in four bedrooms of our beach house. He provided me with samples, left them for me to ponder, and placed the order so that the wood could be delivered and "seasoned" before installation. The job took only two days to complete. The installers were amazing workers. They arrived at 7:30am, ready to work, took a 30 minute break for lunch in their van, and stayed late both afternoons to complete the job in two days. They cleaned our floors and arranged our furniture before departing. I cannot say enough about their work's quality and their work ethic. Exceptional! Great job. We are very pleased. Bravo Carpetbaggers!

January 16, 2017
Unprompted review
Rated 5 out of 5 stars

All around great experience

I went five carpet places in town before deciding to go with Carpetbaggers. They had the best / biggest selection, seemed knowledgeable, were easy to work with, and quick with responses. We needed our project completed asap and they arrived on time, were friendly, and did a great job. Only good things to say.

January 13, 2017
Unprompted review
Rated 5 out of 5 stars

Carpet Baggers Exceeded Expectations with our Hardwood Floors

When we decided to replace our carpet with hardwood floors, we selected Carpet Baggers Carpet One Floor & Home after evaluating several alternatives.

We met in the store with Anthony White. After reviewing our circumstances and understanding what we wanted and needed, Anthony recommended the Impressions Hardwood Collection from Horizon Forest Products. He came on site, measured the rooms, and provided a written estimate promptly.

The flooring was delivered several days before installation so that it could acclimate to the interior of our home. The delivery was right on time and handled very efficiently.

Pedro and Bruno were chosen to perform the installation. This crew was professional and courteous throughout the two-day installation. The quality of the workmanship was top notch, and their attention to detail and thoroughness showed in the finished work.

Anthony inspected the finished job before calling the work complete. Traci Jobling followed up with us to make sure we were completely satisfied and had all of the information we needed with regard to the warranty and the proper care of our new floors.

Here's what we got from Carpet Baggers: Expert recommendations, accurate estimates, timely execution, quality workmanship, and follow-through at a competitive price.

January 10, 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

I loved working with this team. They were prompt, professional, good-natured and did an excellent job. Price was fair for the quality.

January 2, 2017
Unprompted review
Rated 5 out of 5 stars

Our recent remodel included tile, h …

Our recent remodel included tile, hardwood floors and carpet all purchased through Carpet Baggers Carpet One Floor & Home.
We are very satisfied with the customer service received and the selection and pricing available.
Our sales rep Anthony White was great to work with and I highly recommend him for your flooring needs.

December 30, 2016
Unprompted review

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