Bought a big rug in 2024, AAOG20 - Usak Indo Tapete 246x307, 2000 euros!! At the time I complained about the quality of the rug and they did offer to return which I did not do. Well a year has passed... See more
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The purchased carpet gave off a strong, irritating smell even after several days of ventilation. In a closed space, it caused allergic symptoms (runny nose, scratchy throat...). The smell did not disa... See more
Company replied
Beautiful shade of blue, gorgeous quality, shiny, silk-like surface. Much-much nicer than on the pictures 😊😊😊 I’m over the moon, a very positive surprise. Quick delivery, excellent flow of co... See more
Such a beautiful rug. The description and the photos of the rug on the website were exactly as I imagined the carpet. Very fast shipping and customer service was quick and very helpful with my queries... See more
Company details
Written by the company
A vállalatot 2005-ben alapítottuk, és azóta egy zökkenőmentes online vásárlási élmény biztosítására összpontosítunk, kiváló minőségű szőnyegeket kínálunk jó ár-érték arányon. Ma mi vagyunk Európa vezető online szőnyegkereskedője, több mint 30 000 terméket kínálunk, a hagyományos kézi csomózású keleti szőnyegektől a divatos gépi szövésű szőnyegekig.
Contact info
Ringugnsgatan 11, 21616, Malmo, Sweden
- +36 1 998 9227
- info@carpetvista.com
- www.carpetvista.hu
3.0
Average
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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High quality carpet, we are satisfied with it.
Good and customer friendly web-site, high quality carpet. Fast and reliable delivery.
May 22, 2021
Thank you
Thank you, I'm really satisfied, nice quality and very good service.
Best regards,
Viktor
April 20, 2021
Delivery to wrong address
Delivery to wrong address, even after several e-mail changes only offered that I should send the carpet back to Sweden and order it again. How un-sustainable this is? How costy is it? Not reasonable and bad customer service with no real solution.
March 26, 2021
Reply from CarpetVista
Dear Katalin,
Thank you for taking the time to leave us a review on your experience. It is unfortunately not possible for us to change the address once it is already on its way to you. We therefore have to contact the shipping company to change the address. I am very sorry that this was done accordingly with your request. This does mean that returning it to us and have it resend to the correct address would be the quickest solution for you to have your order. We apologies for this and hope that you will be able to receive your order soon.
Don't hesitate to contact our customer service again if you have any further questions or concerns about this.
Best regards,
CarpetVista Customer Service
Fast and excellent service
Fast and excellent service, and what is very important is that they sell "Care and fair" rugs.
March 9, 2021
Extremely fast delivery
Extremely fast delivery. The rug matches the description. We are happy with this choice.
March 6, 2021
Professional customer service
Professional customer service, precise delivery. Perfect and accurate photo information about the product on the website. Special thanks for the certificate. Reliable web store, I can only recommend.
Accepting a Debit card when paying would also help others a lot.
February 17, 2021
what u see what u get
the carpet arrived a little late as promised. good quality, color we expected. It really becomes clear after a year how much the color will change and how much it will wear out.
December 3, 2020
This delivery was the fastest one
This delivery was the fastest one! :) I ordered on Friday, and on Tuesday I had the pleasure to see the carpet in real in my flat :)) I already have had some carpets from CarpetVista, all are beautiful, I love them! Thanks for all!
November 18, 2020
the delivery was in line with the…
the delivery was in line with the forecast. Customer service was helpful. However, when unpacking, I found a small stain on the carpet.
October 21, 2020
Easy to navigate
Easy to navigate, informative website. Quick delicery, on time as promised. Quality of the product was as expected based on the website' information. Thank you!
October 20, 2020
Good quality
September 29, 2020
Unprompted review
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