Carters Domestic Appliances - Haywards Heath Reviews 74

TrustScore 5 out of 5

4.8

South Road 20-22, RH16 4LA Haywards Heath, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My go to for domestic appliances is Carters, because they are a local small business with knowledge and advice and really convenient installation and delivery. I know if I have any issues that I can a... See more

Rated 5 out of 5 stars

Carters give you an individual service. From entering the shop and getting helpful advice to delivery and installation. Delivery people are always courteous and make sure you are happy with their wor... See more

Rated 5 out of 5 stars

Good advice at Carters in Haywards Heath. Product ( Bosch washing machine ) fairly priced and swiftly delivered. Only a few washes so far but currently very pleased with its performance.

Rated 5 out of 5 stars

Delivered with care and went above and beyond whilst connecting washing machine. It was not straight forward but they managed it. Thanks.


Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store

About Carters Domestic Appliances - Haywards Heath

Written by the company

OVER 35 YEARS IN BUSINESS-7 STORES IN SUSSEX...We are a Sussex based family business now trading successfully for over 30 years (since 1987) offering Domestic Appliances with top class customer service at competitive prices. We offer a wide choice of washing machines, dishwashers, refrigerators and ovens both freestanding and built in from well known manufacturers always in stock. Why not visit one of our stores whether on the Sussex coast in Brighton, Southwick or Worthing or inland at Haywards Heath and Horsham and at our two stores in Storrington?

GREAT VALUE AND SERVICE...At Carters we are proud to offer great value to all of our customers. All top brands represented are offered at keen competitive prices and delivered promptly by our professional friendly installation crews. Although Carters is modern company making use of new technology we still believe in providing an unbeatable personal good old fashioned customer service.

GENUINE UK AUTHORISED RETAILER...We are authorised to stock every brand that we deal with, giving customers a complete piece of mind that they are buying a genuine product with a full UK warranty.

BUY FROM CARTERS WITH CONFIDENCE...We opened our first store in 1987 and have been a constant factor on the Sussex high street ever since. Our No.1 priority is to maintain our enviable reputation in offering the very best service to all our customers whether at the point of sale or in the years to come. We are aware that buying a washing machine, oven dishwasher and more is not an everyday experience as appliances are designed to last for many years. Be assured that our sales staff are well trained friendly and eager to offer customers constructive advice on the many products on sale. Our High Street stores are open from 8.30am to 5.30pm Monday to Saturday. Our Brighton store is also open on Sundays from 10.00am to 4.00pm. Your purchase will be installed professionally without issue and a smile by one of our delivery crews. Your agreed delivery slot can be enhanced by a call to your home on the day giving you an accurate estimate of when we will arrive. There is no need to spend all day at home waiting for your delivery. Our crews are very comfortable in ensuring products are correctly fitted and left in an operational condition.

NATIONAL INDUSTRY AWARD WINNERS... Carters have been selected as winners and finalists in many national awards over the years competing against top rated well known competitors throughout the UK recognising good service to the public. ERT and IER are bodies that are most respected in our field. Our staff are very happy that their efforts to offer 100% at all times have been recognised in such a prestigious manner.


Contact info

  • South Road 20-22, RH16 4LA, Haywards Heath, England, United Kingdom

  • 01444440260

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 5 out of 5 stars

Carters give you an individual service

Carters give you an individual service. From entering the shop and getting helpful advice to delivery and installation. Delivery people are always courteous and make sure you are happy with their work. I would always recommend Carters.

May 8, 2026
Rated 5 out of 5 stars

Great local business with easy delivery & installation

My go to for domestic appliances is Carters, because they are a local small business with knowledge and advice and really convenient installation and delivery. I know if I have any issues that I can ask them. Over the years I’ve bought an oven, hob, integrated fridge/freezer, washing machine and dishwasher from them. I highly recommend Carters. Great staff, great advice, seamless delivery / installation/ removal of old appliance. Thank you

May 8, 2026
Rated 5 out of 5 stars

Washing machine delivery & installation

I recently ordered a washing machine from Carters in Hayward Heath. The service was excellent. I chose to have my old washing machine removed & the new on installed. My utility room is tiny but the delivery man had no problem at all. Was extremely helpful & cheery. I wouldn’t use any other company for my electrical goods

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Carters as always very efficient and helpful from start to finish. Highly recommend them.

November 12, 2025
Carters Domestic Appliances - Haywards Heath logo

Reply from Carters Domestic Appliances - Haywards Heath

Thank you for your review. We do believe good service is a priority in our business.
Best regards
CARTERS

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and speedy service

November 12, 2025
Carters Domestic Appliances - Haywards Heath logo

Reply from Carters Domestic Appliances - Haywards Heath

Thank you for your review. We are pleased that were able to assist you and select an appliance to suit your needs.
Best regards
CARTERS

Rated 4 out of 5 stars

Gas cooker

Our cooker arrived just after 9am we we're booked in for the gas safe engineer to arrive later, I phoned to let him know within minutes it was here and left a message. I had to call again to see what time he was coming to be told he was having a bad day but would be here soon. He didn't come or phone I rang again to ask what time the next morning and he arrived late but I'm pleased with the new cooker

November 12, 2025

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