The service was brilliant,the staff were so helpful.l had stopped a member of carters staff,while he was delivering something to a neighbour.and asked his advice,and he was so helpful,and gave me wri... See more
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Having been let down by Currys I rang carter's in Worthing who offered us a choice of washing machines and the chosen one was delivered and fitted the next day. The chaps there were really knowledgeab... See more
I had another amazing shopping experience with Rob at Carters! 👏 Outstanding customer service and installation from start to finish. Didn't break the bank either - they price match the big retailers,... See more
Helpful advice on selecting the right white goods. Fair pricing for items. Team phoned 30 minutes before arriving at property. Team careful, checked all items installed properly and left property t... See more
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Company details
About Carters Domestic Appliances - Worthing
Written by the company
OVER 35 YEARS IN BUSINESS-7 STORES IN SUSSEX...We are a Sussex based family business now trading successfully for over 30 years (since 1987) offering Domestic Appliances with top class customer service at competitive prices. We offer a wide choice of washing machines, dishwashers, refrigerators and ovens both freestanding and built in from well known manufacturers always in stock. Why not visit one of our stores whether on the Sussex coast in Brighton, Southwick or Worthing or inland at Haywards Heath and Horsham and at our two stores in Storrington?
GREAT VALUE AND SERVICE...At Carters we are proud to offer great value to all of our customers. All top brands represented are offered at keen competitive prices and delivered promptly by our professional friendly installation crews. Although Carters is modern company making use of new technology we still believe in providing an unbeatable personal good old fashioned customer service.
GENUINE UK AUTHORISED RETAILER...We are authorised to stock every brand that we deal with, giving customers a complete piece of mind that they are buying a genuine product with a full UK warranty.
BUY FROM CARTERS WITH CONFIDENCE...We opened our first store in 1987 and have been a constant factor on the Sussex high street ever since. Our No.1 priority is to maintain our enviable reputation in offering the very best service to all our customers whether at the point of sale or in the years to come. We are aware that buying a washing machine, oven dishwasher and more is not an everyday experience as appliances are designed to last for many years. Be assured that our sales staff are well trained friendly and eager to offer customers constructive advice on the many products on sale. Our High Street stores are open from 8.30am to 5.30pm Monday to Saturday. Our Brighton store is also open on Sundays from 10.00am to 4.00pm. Your purchase will be installed professionally without issue and a smile by one of our delivery crews. Your agreed delivery slot can be enhanced by a call to your home on the day giving you an accurate estimate of when we will arrive. There is no need to spend all day at home waiting for your delivery. Our crews are very comfortable in ensuring products are correctly fitted and left in an operational condition.
NATIONAL INDUSTRY AWARD WINNERS... Carters have been selected as winners and finalists in many national awards over the years competing against top rated well known competitors throughout the UK recognising good service to the public. ERT and IER are bodies that are most respected in our field. Our staff are very happy that their efforts to offer 100% at all times have been recognised in such a prestigious manner.
Contact info
Teville Road 54, BN11 1UL, Worthing, England, United Kingdom
- 01903210100
4.9
Excellent
76 reviews
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All done as agreed
May 8, 2026
Always come back here, really helpful
Really good to deal with a local outlet in Worthing with lots of knowledge. And a reliable delivery service.
May 8, 2026
All aspects excellent from start to finish
Shop staff were very knowledgeable and helpful in suggesting suitable appliances to meet my needs (not the most expensive!). Delivery and fitting was organised around other commitments and carried out with care and professionalism.
May 8, 2026
The service was brilliant,the staff…
The service was brilliant,the staff were so helpful.l had stopped a member of carters staff,while he was delivering something to a neighbour.and asked his advice,and he was so helpful,and gave me written information l needed,and the phone number.which l phoned and ordered the item,and it was delivered within two days,and l didnt have to lift a finger.best company out.
May 8, 2026
Happy with our purchase
Happy with our purchase, good price, good communication and speedy delivery.
May 8, 2026
Having been let down by Currys I rang…
Having been let down by Currys I rang carter's in Worthing who offered us a choice of washing machines and the chosen one was delivered and fitted the next day. The chaps there were really knowledgeable and helpful and we had a great conversation with them and put the world to right. Exceptional service.
May 8, 2026
I had another amazing shopping…
I had another amazing shopping experience with Rob at Carters! 👏 Outstanding customer service and installation from start to finish. Didn't break the bank either - they price match the big retailers, so I saved some cash. I bought all my white goods and a Samsung TV from them, and I couldn't be happier. I highly recommend popping in and supporting your local store - the team are class and really know their stuff.
March 10, 2026
Unprompted review
We appreciated the advice and…
We appreciated the advice and recommendations given to us by the two friendly members of staff. It really helped us to make the right choice about which washing machine to purchase.
October 25, 2025
Have bought from them in the past
Have bought from them in the past. Efficient, reliable and helpful when in store.
January 25, 2026
The service was very good and helpful…
The service was very good and helpful as I needed to order an appliance but did not want it delivered for 2 months. it was delivered when arranged in a timely manor.
October 25, 2025
Customer service v good
I phoned Carters at Worthing and to my delight was able to buy a new washing machine and get it delivered with in a few days fitted and working . what good service. JEAN
January 25, 2026
Great service great prices
I have been using carters for all my electrical items for many years, always very competitive and a marvellous service
January 25, 2026
5 Stars for Service at Worthing
Robert, the manager at Worthing was exceptionally patient and helpful in our recent purchases of a dishwasher and oven. His product knowledge is excellent and prices are competitive. I have no hesitation in recommending them
January 25, 2026
Rob and his team are so helpful
Rob and his team are so helpful, friendly and epitomise a traditional small business. Remember those? If you miss that service go see Rob.
November 12, 2025
Unprompted review
Reply from Carters Domestic Appliances - Worthing
Thank you for your review Catherine. Rob has been a wonderful member of staff and does know his products well. So pleased you were served well.
Best regards
CARTERS
Great experience
We've always had a great experience with the appliances we have bought from Carter's. They are competitively priced, the deliveries have been on time and the after-sales service excellent.
November 12, 2025
Reply from Carters Domestic Appliances - Worthing
Thank you for your review. We are so pleased that you were able to find the product best suited to your needs. Our sales team are well trained and enthusiastic to perform their role well.
Best regards
CARTERS
Good customer service & prices & is local.
Man in shop is always very helpful, professional and prices are fair. Good service from shop & delivery quick.
October 7, 2025
All my appliances have lasted a good…
All my appliances have lasted a good amount of time.. And they take the old appliance away.. Great.
November 12, 2025
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