Carwow Leasey Reviews 

1,332
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 816 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and responsive throughout the entire vehicle leasing process. People note that advisors make everything straightforward and stress-free, ensuring clear communication from the initial inquiry to final delivery. Consumers appreciate receiving regular updates, making the journey of finding and securing a new car smooth and easy. Some reviewers were not happy with unexpected delivery delays and felt that communication became unclear as the handover approached. A few other people also felt that managing alternative transport out of pocket was frustrating when delivery dates were repeatedly pushed back.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, highlighting a smooth, professional, and stress-free process... See more

Customer service

Customers report a high level of satisfaction with customer service, highlighting quick response times and... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, straightforward, and stress-free... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that the entire process from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got... See more

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more

Rated 5 out of 5 stars

I made an online enquiry regarding a leased car. I received a phone call from Olivia Gardner who run through a few other cars with me. She emailed me over some information she required. I kept searc... See more

Rated 5 out of 5 stars

This was a no hassle arrangement, Sven gave me a call to check that this was the right option for me, approximately 2 weeks after the initial call I had my new car. Amazing from start to deliver... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,332)

789 reviews in the last 12 months

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Rated 5 out of 5 stars

Such good service

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got the same car , exact specifications offered by the dealership , but half the deposit required and much lower monthly payments . We are so thrilled with our new car and Car Wow made it so easy .

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I would give more than 5 stars if I could Calum who I dealt with was amazing really looked after me I had to cancel after breaking my leg but I will be back when I can due to Calum.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

It was easy to get sorted. Uwais went above and beyond in making sure I got the best deal. I will be using this service again in the future!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Simon was brilliant

Simon Butler was brilliant, from the first contact to securing the vehicle he was very responsive, helpful in providing options and guiding me through the process. Really simple to deal with! All in all from first enquiring to deal completed in under 4 hours ! Thanks !

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Everything from start to finish was easy. Other dealerships would take forever to get back to me. I would get a quick response via phone and email. Everything was explained and was given plenty of options while I was looking for my new car. Highley recommended

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

True professional

I've dealt with Jamie Lowe on several occasions now, and he has always been professional, knowledgeable, and incredibly helpful. He responds to my enquiries promptly, takes the time to understand exactly what I'm looking for and consistently finds the best deal to suit my needs.

I honestly can't imagine using anyone else for my car leasing. The service has been outstanding every time, and I'm extremely happy with my experience. Thanks Jamie!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Had a fantastic experience from start…

Had a fantastic experience from start to finish with Jamie Lowe. He made it simple from the initial enquiry and quote to completion and delivery of the vehicle.
As I was urgently needing a car Jamie ensured that all paperwork was sent through signed and dotted and had car delivered just over a week from the beginning. Can’t praise Jamie and the company enough. Totally professional, explained everything that I needed to know and pulled out all the stops to get everything over the line sooner than normal. Love the car and would most certainly recommend Carwow to anyone looking to lease the car they want. Nothing too much trouble for them. Excelled all my expectations.
Thanks Jamie for all you did.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Superb car leasing service !!

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined.
Especially Simon Butler, who held our hand and put us right on the process of buying through a business.
He ensured success and stayed in touch every couple of days, to let us know of progress or errors.
I cannot recommend Carwow Leasey enough, if you want to lease a top of the range vehicle

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience leasing my car…

I had a great experience leasing my car through Carwow. Uwais who assisted me was professional, knowledgeable, and incredibly helpful throughout the entire process. They kept me informed every step of the way, answered all of my questions promptly, and made the whole experience smooth and stress-free. I really appreciated their excellent customer service and would happily recommend them to anyone looking to lease a car from here.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Although we weren’t able to come to an…

Although we weren’t able to come to an agreement on a car, I found Calum to be knowledgable, helpful and easy to speak to. It didn’t feel transactional and I never felt like I was being sold to but rather speaking to someone who was looking to understand my requirements with a view to helping me find a solution moving forward.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Carwow in…

Great experience with Carwow in selecting the right car and coming up with a very competitive deal. Sven the consultant I dealt with was excellent. This is my third lease deal .. the service and attention from Carwow far exceeded my previous provider.. which was the main reason for a switch.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with CarWow

I had a fantastic experience sorting out my car finance with Carwow, thanks to Richard Perkin. From start to finish, Richard was professional, knowledgeable, and incredibly helpful. He explained everything clearly, answered all my questions with patience, and made the whole process smooth and stress-free. His excellent customer service gave me complete confidence throughout.

I’d also like to give a shout-out to Rebecca D for her support and assistance. Together, they made the entire experience easy, efficient, and enjoyable.

Thank you both for going above and beyond—I wouldn’t hesitate to recommend Carwow and especially Richard and Rebecca to anyone looking for outstanding service.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend highly enough.

From first contact and quotations to beyond the delivery date, the level of service and attention to detail has been excellent. I was well informed throughout the process, with questions answered incredibly quickly and thoroughly. Particular credit must go to Sven Leigis who has been exceptional, good humoured and phenomenally efficient, I can't fault his amazing service.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful and Attentive

As a complete novice to the world of leasing. I found Ben to be most helpful and attentive. He answered all my questions clearly and explained the process throughout. I'll be seeking his help again when it's time to talk about my next lease car.

June 25, 2026
Unprompted review

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