Carwow Leasey Reviews 

1,333
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 805 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and helpful staff who guide them seamlessly through selecting the right vehicle and securing a very competitive lease deal. People deeply appreciate the prompt communication, effortless administrative arrangements, and exceptionally smooth delivery processes that make vehicle leasing completely straightforward, simple, and entirely stress-free. Some reviewers were not happy with unexpected delivery delays and particularly frustrating communication gaps experienced during the final stages. A few customers also noted that tracking schedule changes and getting timely responses became extremely difficult when arrival dates shifted repeatedly without prior notice.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, noting that staff are helpful, professional, and ensure a... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, hassle-free process from start to... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that vehicles frequently arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got... See more

Rated 5 out of 5 stars

We found ourselves in the unfortunate position of going from 2 cars down to none overnight. We approached carwow leasey to help us find the car that we wanted in as short a timframe as possible. Ralph... See more

Rated 5 out of 5 stars

Just ordered my next lease car with Calum. Process was very easy and with no hassle at all. Ordered the new CUPRA Raval V1 and the best price by a comfortable margin. Would definitely recommend using... See more

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,333)

791 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely Helpful and Attentive

As a complete novice to the world of leasing. I found Ben to be most helpful and attentive. He answered all my questions clearly and explained the process throughout. I'll be seeking his help again when it's time to talk about my next lease car.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Georgia Fenwick

A smooth process from start to finish, as well as after sales care. I found the leasing prices highly competitive for what I was after and couldn't be happier with the service received from Georgia Fenwick. Thank you!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Service

I put in an enquiry and got a response the same day. Alanah Antinoro was my file handler, she was super helpful, explained the process clearly and kept me in the loop of what was going on via calls and email. Delivery was smooth and date arranged quickly. Very happy with my car and definitely recommend using Carwow as a broker for leasing vehicles and will continue to use them for any future leased vehicles. 10/10 service!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Would reccomend to family and friends

We ordered our first lease car through carwow leasey. It has been a great experience. I was allocated a named person to liaise with for queries. Georgia has been exceptional: she was able to match a like for like quote I’d found elsewhere after our order had been put through.

The portal is easy to use and helpful for tracking. I am glad I ordered through this company as order to delivery was about 8-9 weeks which is massively shorter than many other lease providers and dealerships.

Thanks Georgia for your help and making the process a smooth one

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

I was very pleased with the whole process from start to finish. Simon Pitney-Baxter was incredibly helpful, secured me an excellent deal, and was always quick to answer any questions I had. I would thoroughly recommend his services.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Your sales executive

Your sales executive, Calum, was so helpful from the point of initial enquiry through to us placing our order. Even when there was an issue with stock levels, Calum kept the communication going and offered various solutions, along with a better finance deal compared to what he had previously put forward, thus providing us with an overall saving. Great service!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Olivia Gardener and her colleagues were…

Olivia Gardener and her colleagues were an absolute pleasure to speak with!

Although the original car I was gonna get had an electrical fault, Olivia ended up finding me the same car for a little bit cheaper which was awesome!

10/10 would recommend!😁

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with the process from start to finish. Simon Pitney-Baxter was a great help and got me an excellent deal, and answered all my questions promptly. Thoroughly recommended.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Second time leasing a car, made easy!

This is my second time leasing a car and I am very happy with Carwow and Maxwell.

Maxwell was excellent with his communication and explained everything to me clearly. Any issue I did have was dealt with quickly.

I'm very happy with the car I have and I am comfortable that if anything is needed they will be there to help.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Just got my new Tesla Model Y sorted…

Just got my new Tesla Model Y sorted through CarWow and couldn't be happier. Sven made everything incredibly easy and stress-free. The entire deal went through without a single issue. Brilliant service all round—thanks again, Sven!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

The team not only sourced a great deal…

The team not only sourced a great deal and helped me navigate the lease process, they also handled a challenge late in the pre lease process extremely professionally and with courtesy. Would not hesitate to work with Carwow Leasey again.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and super friendly

Great service and super friendly. From explaining our options to ordering the car, Ella made the process really easy to understand and got everything sorted for us really quickly.

July 16, 2026
Unprompted review

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