Carwow Leasey Reviews 

1,434
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 791 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and professional team members for guiding buyers through the entire vehicle leasing process smoothly and efficiently. People note that customer service is outstanding, mentioning quick response times, reasonable pricing, and constant updates from the initial call right up to delivery. Some reviewers were not happy with frustrating delivery delays, noting that estimated vehicle arrival dates kept changing repeatedly without receiving proper explanations. A few people also felt disappointed by occasional communication gaps regarding broker responsibilities, scattered updates, and unexpected changes to promised follow-up timelines.

What people talk about most

Service

Customers had positive experiences with service, highlighting a seamless and straightforward leasing process... See more

Customer service

Consumers find customer service to be positive, highlighting great communication and helpful advisors who... See more

User experience

Users describe positive interactions with user experience, noting that the entire process is smooth,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that cars arrive on time,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a car on order with another company, they kept changing dates, were evasive or just lied in their slow responses. So I changed to carwow and the process was much smoother. Sven was excellent, h... See more

Rated 5 out of 5 stars

Sven and the whole team made the leasing of my Abarth 600e very easy indeed. I received bi-weekly updates in regards to the delivery of my vehicle and the Car wow team were very quick to respond to a... See more

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more

Rated 5 out of 5 stars

Dealt with Jamie Lowe - following me getting in touch he phoned straight away which was appreciated. Managed to source the colour I wanted in an Audi A1 and I found Jamie to be very knowledgeable. My... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,434)

776 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic deal

After securing a fantastic deal with Simon Butler it was just a case of waiting to take delivery of our brand new car. Smooth delivery and we were kept informed every step of the way. Will be using again for our next car

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Checkout Carwow first!

I have had excellent service from Carwow.
Firstly the cost of leasing the vehicle I wanted was better than all other companies on the comparison website.
Then I was assisted by a very competent young man called Noa Venter. Guided by him I moved through all the arrangements quickly and efficiently. He is very knowledgeable and answered all my questions promptly. The training by provided by Carwow is obviously first class. Judging by Noa, their employees obviously know their job.
I am delighted with the service I received from Carwow and will definitely be recommending the company to my friends and family. Moira

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

CarWowLeasey - Excellent Service

After searching and researching (Car Wow Car Reviews are very helpful in this respect) for some months for a new lease car CarWowLeasey had the perfect blend of price, terms and car. Added to this the customer service Max Gardner offered in helping me find the ideal package was excellent. All backed up by the strong and reputable Car Wow Group brand. Highly recommended.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Carwow Leasey and Calum Duffus

We contacted CarWow Leasey after being let down by another leasing company, who were unable to honour the original price they had quoted us. Another provider we approached was also quoting around ten weeks for delivery of the vehicle we wanted.

CarWow Leasey were competitive on price, but what really stood out was their service and ability to source and deliver the car much faster than the alternatives.

I spoke with Calum, who provided a range of pricing options and clearly explained the stock they had access to. Unfortunately, for reasons on our side, we then had to delay making a decision and were out of contact for around a month.

When we got back in touch, Calum was very professional and completely understanding about the delay. Importantly, we hadn't been hassled or put under any pressure during the delays.

Calum ultimately secured the vehicle we wanted at a price slightly below the other companies we had spoken to previously, and the car was delivered in around 2-3 weeks.

I had expected the whole process to be considerably more drawn out and potentially quite painful, particularly given our previous experience. We may have been fortunate with vehicle availability, but CarWow Leasey, and Calum in particular, made the process straightforward, professional and efficient, with good communication throughout.

Very pleased with the experience and I would happily recommend them.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Carwow leasey simply the best!!!


I decided to use Car Leasey after doing a considerable amount of research into the car I wanted to lease and comparing a number of different car leasing companies.

What really impressed me was how effective Car Leasey was as a comparison service. They found me the cheapest lease deal available for the exact car I wanted, based on my specific requirements, including the lease term, initial payment and annual mileage. This was invaluable because it saved me the time and hassle of searching numerous companies myself to find the best deal.
From start to finish, the entire leasing process was straightforward, efficient and completely stress free. A huge part of that was down to Jamie at Car Leasey. He was extremely helpful, professional and responsive throughout the whole process, and his customer service made what could have been a complicated process incredibly easy.
I genuinely cannot speak highly enough of Jamie and the service I received from Car Leasey. I am extremely pleased with the deal I secured and with the overall experience.
I would have absolutely no hesitation in recommending Car Leasey to anyone looking for a competitive car lease deal, and I will definitely be using them again for any future leases.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

VW Golf R

Ralph Burbeck-Hunt was fantastic to deal with from initial enquiry through to car delivery and follow up. Will be recommending him and using him in future!

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service from Ralph and Lucy, Good communication through the whole process and helped answer all my questions.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

"5-star service from start to finish Ralph was brilliant!"

"Absolutely brilliant service from start to finish! Ralph Burbeck was so helpful, patient, and professional throughout the whole process. He kept me updated, explained everything clearly, and made getting my new car so easy and stress-free. I’m so happy with the car and the service I couldn’t have asked for anyone better. Highly recommend! ⭐⭐⭐⭐⭐"

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the service I…

Really pleased with the service I received. Jamie was incredibly helpful in finding a car that suited my needs and requirements, and he made the whole process straightforward and easy.

I had a specific deadline for when I needed the car, and Jamie was able to find a suitable option and arrange delivery in time, which I really appreciated. Communication was great throughout and I always knew what was happening.

I would definitely recommend Jamie and Car Leasing to anyone looking for a helpful and efficient leasing service.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Sven!

I had a car on order with another company, they kept changing dates, were evasive or just lied in their slow responses. So I changed to carwow and the process was much smoother. Sven was excellent, honest and very fast to respond to any questions I had. Yes there was a small delay in delivery times, but all I ask is an honest reason why and an accurate update, which he quickly gave.
Very competitive pricing as well. Will definitely use them again.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Staff and Simple Process

Sven was very helpful and made the whole experience very easy. Also assisted with us making a change to the order after it was made which was greatly appreciated by the member of staff who has received the car.

September 11, 2026
Unprompted review

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