I had a car on order with another company, they kept changing dates, were evasive or just lied in their slow responses. So I changed to carwow and the process was much smoother. Sven was excellent, h... See more
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Happy Customer…, No Games Just End Product!
Experience, Patience and End product!
No frustrating flim-flam, time wasting of over embarrassing, challenging of your financial reputation. The buoyant experience agent, just got me the car I asked for. The calm approach and patience just centred me to know I was with the right professional team. The games as well as promises of other companies online is a minefield of false hope. I was looked after superbly by Richard, from ‘CARWOW’ Leasey, who understood what I wanted and went out of his timezone to complete my order. This could be deemed as lucky but I had my beautiful Tiggo 9 delivered to me in eight days from start to finish…, the end goal was topped by Rebecca from ‘CARWOW’ Leasey also going out of her way to make the delivery of said vehicle promptly at my convenience not the delivery agent. Andy, The driver who phoned an hour before his arrival also was so patient and professional with his presentation also just received a text message thanking him for his unique character. I have not commented before, (this is my sixth leased vehicle) but I was so impressed by the whole experience I just had to say something. In short I can definitely say this been the sharpest, most well rounded team, I have worked with. Without equivocation, simply the BEST ! Honestly, the best ! Thank you so much CARWOW LEASEY! I will be back for my next car and hopefully the next one after that.
Easy to find the right car at the right…
Easy to find the right car at the right price
Excellent service from Jamie Lowe from…
Excellent service from Jamie Lowe from start to finish, when he said he would ring back he did, and any problems or queries I had he helped with, so could not ask anymore.
Recommend carwow leasey, and Recommend you deal with Jamie Lowe.
Carwow leasey were great
Carwow leasey were great. From ordering my new car to the day of delivery I was kept informed at every stage by jamie. Very pleased with the service I received. Well done Jamie and carwow leasey.
The process was so easy
Jamie made the process so easy, he was very efficient in contacting me when I requested further information and then kept me in the loop throughout the process. Car delivery was swift and easy.
Fantastic service and deal
Never leased previously but Ralph Burbeck has made it an absolute pleasure, and would not hesitate to look at leasing again, specifically through Carwow Leasey. From beginning to end the process was smooth, professional and transparent. Never was there a hard sell, and post purchase communication and aftercare has remained exlempory. Thanks again Ralph and Carwow Leasy for a great deal and amazing car!
Excellent service from Olivia
Excellent service from Olivia. Thank you to the Carwow leasey team for a seamless experience from start to finish. Needed a car at short notice and it was all sorted and delivered within a few weeks and ahead of when I even needed it! Great service from Olivia too and transparent pricing. Would highly recommend them
Highly recommend Carwow Leasey
Really great experience with Sven, excellent communication and even though we had some hiccups with the car provider Sven did his best to communicate, acommodate and be very supportive. Highly recommend Carwow Leasey
Really happy with the service from Max Gardner
Really happy with the service from Carwow Leasey. I made my enquiry on 16th August and had the car delivered by 28th August, so the whole process was really quick and straightforward.
Max Gardner was brilliant throughout. He kept me updated at every stage and whenever I emailed him, he always responded within 10 minutes, which was really reassuring.
I’d definitely use Carwow Leasey again and will be recommending them to friends and family. Thanks again to Max for making the whole process so easy!
Agreed then cancelled on me for more money
Agreed a deal, undertook a credit search and agreed finance. Then the car miraculously was "damaged at port". Now the car is miraculously a much higher price (ie there are cars available they just won't honour the agreed price). Avoid.
brilliant from start to finish
Couldn’t recommend Ella enough she’s been brilliant from start to finish.
It wasn’t the easiest getting our new Ranger sorted but Ella stuck with it the whole way, constantly chasing things up and keeping me updated. I’ve probably drove her mad with all my questions 😂 but nothing has ever been too much trouble.
Really appreciate all the effort she’s put in to getting it over the line for us, especially managing to find one coming much sooner than we originally thought.
Will definitely be using Ella again as the business grows and we need more vehicles.
Thanks again Ella 👍
May use AI-assist with repliesRead more
Great experience
Jamie Lowe made the process seamless and was understanding with our time pressures to find a car.
Would recommend this company and Jamie and in the future if we need a car would use them again.

Reply from Carwow Leasey
Carwow Leasey - always there to help.
Carwow Leasey were invaluable with their advice and professional help in the purchase of a new car for my wife. Both Denise and Joe were always there to pick up the phone and help.

Reply from Carwow Leasey
Jamie at Carwow Leasey was great
Jamie at Carwow Leasey was great. Another supplier let us down, but he managed to get me a last minute deal on exactly the car I wanted for a great price.
Process was smooth, fast, and flawless. Delivery driver was also such a lovely guy.
Happily recommended and will use again when my lease is up.

Reply from Carwow Leasey
Professional Service
Dealt with Jamie Lowe, very good prompt service. I would definitely use again.

Reply from Carwow Leasey
Quick Delivery, great service
Jamie was able to secure a good price for our VW Buzz and we managed to get it a lot sooner than we expected. Loving the car, thank you

Reply from Carwow Leasey
Great customer service by Eleanor!
Ellie took me through the leasing process so quickly and was super kind and helpful! This is the first car I’ve leased and she had all the answers to the questions I had.

Reply from Carwow Leasey
2 stars – disappointing delivery experience and unrealistic lead times
Ordering was easy and the price was good, but the delivery experience has been frustrating. We ordered a Renault 4 ev.
I first raised timing concerns back on 18 May when we were discussing around an 8-week lead time at this stage, and i needed the car by the end of July. We’re now at the end of August and are being told delivery will not be until October.
What’s especially frustrating is that dates constantly move, only last week I was told the car was due to arrive at the dealership on Friday 28th August, then the date simply moved again on that day, with no proper explanation. We had already got to the point of having a registration number and VIN so sold our old car and had started sorting insurance for the new one, so the constant changes have caused quite a lot of inconvenience.
Updates have felt very generic and non-personal, and they rarely give any specific information about where the car actually is or what has caused the delay. I’ve had to do far too much chasing myself.
The original lead time now feels overly optimistic and unrealistic. Had we known it could take five months, we would have made a different decision.
I’ll update the review if communication improves. They haven’t offered us any other solution at all. Very poor overall

Reply from Carwow Leasey
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