Casa del Libro Reviews 34,107

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more

Company replied

Rated 5 out of 5 stars

I read mainly in English, and I´m glad whenever I visit and find popular authors- nowadays, not the traditional works. It´s very frustrating to find always the same traditional authors: Shakespeare, B... See more

Company replied

Rated 5 out of 5 stars

I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service. The delivery service was rapid and I was delighted all toge... See more

Company replied

Rated 5 out of 5 stars

The members of staff explained every step and how it works. I’m a new member in La Casa del Libro and my wife was in charge of the books for the kids for school, but now I took over and I was a bit lo... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Acercarte a Casa del Libro, tu espacio de venta de libros. Podrás comprar libros en la librería online de una de las mayores librerías de Europa


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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Rated 5 out of 5 stars

The offers are good

The offers are good, the seller had a nice attention to me. I wanted to buy an English book and found it quickly for me.

October 28, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Sorry

Sorry, I don't understand.

October 27, 2024
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Reply from Casa del Libro

Thank you very much for your rating.

Rated 5 out of 5 stars

Good treatment and efficiency

Good treatment and efficiency

October 27, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Best multilingual bookshelf

A good one! One of the best bookshops I’ve found!

October 27, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Todo oportuno

Todo oportuno

October 24, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro.
Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

The book was only available at Casa del…

The book was only available at Casa del Libro and nowhere else. That speaks by itself

October 24, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Good but has room for improvement

Lots of variety, which is great, but every book should be in its original language as well as Spanish. Also, the physical stores have labelled shelves but books are still out of place; makes them hard to find

October 22, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Friendly

Friendly, attentive and helpful staff

October 19, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Simple and perfect

Great books and in perfect condition. A lot of variety and languages. The order arrives within days. It's very easy to buy anything. I highly recommend it.

October 17, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

A very pleasant shop assintant

We asked for a singular book that was not available on. The shop assistant helped me, she found it and reserved a copy. Along the next three days I could picked it up easily. The experience wss perfect

October 11, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

My experience was great until the…

My experience was great until the moment when I have spendindg my time answering this questionnarie

October 14, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Good Delivery

Delivery within the time-frame advised.

October 13, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Everithing was correct

Everithing was correct , product and time.

October 12, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Good customer attention

Good customer attention. No long queues.

October 12, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Solving difficuties efficiently. They didn't have the books I wanted in…

They didn't have the books I wanted in the shop, but they received them in 2 days and sent me a message. Excellent service and attention in the shop.Solving

October 11, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Excellent as always

I love the variety of books that you always have! Am know checking out the Ebooks section and so far it’s been a great experience!

October 12, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Found what I was looking for

Found what I was looking for, very easy intuitive purchasing experience, very good package preventing that the books get damaged, quite fast delivery abroad

October 10, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

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