It was a good experience from the first person we talked (Millie) she then passed us onto (Katy) who led us through the process professionally and patiently she was more than helpful. We then pas... See more
Company replied
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Review summary
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Craig was friendly and knowledgeable. He helped me review my current policy and made adjustments as required. Excellent customer service throughout the phone call. Documents came through via email... See more
Company replied
We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family. 100... See more
Company replied
It was calming and friendly voice from Scott Gibson.He always explained it clearly to me if I didn’t understand the question and He calmly repeat the question and he calmly wait for my answer.Reward... See more
Company replied
Company details
- Business Insurance Company
- Insurance Broker
- Key Man Insurance Company
- Life Insurance Agency
- Personal Insurance Company
- Shareholder Protection Company
Written by the company
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Written by the company
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Contact info
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, United Kingdom
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Nice conversation and educative.
April 13, 2026
Reply from Caspian Insurance
Hi Oluwatoyin,
We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Thank you for taking the time to leave us a review!
Jake
Caspian Customer Care Team
Reply from Caspian Insurance
Thank you for taking the time to leave us a review!
Jake
Caspian Customer Care Team
Carl - a fantastic asset to Caspian
Carl was polite, patient, thorough and very knowledge. Made a big decision, stress free and easily done. Thank you Carl!
April 17, 2026
Reply from Caspian Insurance
We appreciate you taking time out of your day to leave us such a lovely review.
It’s always great to hear our customers are happy with their life insurance
policy.
Jake
Caspian Customer Care Team
Good experience working through my…
Good experience working through my needs with Oliver, very professional service.
April 16, 2026
Reply from Caspian Insurance
We hope that you have peace of mind knowing that your loved ones would be
financially protected if the worst were to happen to you.
thank you for taking the time to leave us a review
Jake
Caspian Customer Care Team
I had an excellent experience with…
I had an excellent experience with Scott from Caspian Life Insurance. The entire process was smooth, transparent, and stress-free from start to finish. Scott was incredibly knowledgeable, patient, and took the time to explain all the options clearly, making sure I chose the best policy for my needs.
What really stood out was the level of customer care — I never felt rushed or pressured, and all my questions were answered thoroughly. The professionalism and attention to detail gave me real confidence in my decision.
April 16, 2026
Reply from Caspian Insurance
Thanks for leaving us a 5-star review! We really appreciate you taking time out of your day to leave us a review.
Jake
Caspian Customer Care Team
Reply from Caspian Insurance
Hi Blessings,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
Hi David,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
Hi Montie,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
excellent advice and very simply…
excellent advice and very simply process in getting my life cover increased
April 8, 2026
Reply from Caspian Insurance
Hi Charlotte,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Can't wait for more
April 7, 2026
Reply from Caspian Insurance
Hi Orevaoghene,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
He is very polite and explains to me…
He is very polite and explains to me more detail that makes me understand properly so he deserves this grade thanks.
April 7, 2026
Reply from Caspian Insurance
Hi Fatmata,
We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know
Reneiss,
Caspian Customer Care Team
Excellent service very professional…
Excellent service very professional helped me in the process a lot highly recommended
April 10, 2026
Reply from Caspian Insurance
Hi Haseeb,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Took the time to find us the most cover…
Took the time to find us the most cover for our budget
April 10, 2026
Reply from Caspian Insurance
Hi Allyson,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Quick response
Quick response. Good appraisal of options and feel I have obtained a reasonably priced policy that meets my needs without pushy overselling.
March 27, 2026
Reply from Caspian Insurance
Hi Saif,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
James Dhillon was super helpful
I was put in touch with James Dhillon and i can honestly say he conducted himself in a highly professional and articulate manner throughout the call. The discussion did not feel rushed, and he took the time to ensure that I fully understood the products being presented. He answered all of my questions comprehensively and without hesitation. I particularly appreciated that there was no pressure to select any specific product. Overall, his approach was courteous, informative, and client-focused.
April 8, 2026
Reply from Caspian Insurance
Hi Sandhya,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
This representative was extremely…
This representative was extremely helpful, patient and knowledgeable. She explained the policy details clearly. I am extremely grateful!
April 7, 2026
Reply from Caspian Insurance
Hi Faith,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
Hi Rikesh,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
genuine staff they’re always willing to…
genuine staff they’re always willing to help. flexible and adaptive to customers needs.
May 20, 2025
Reply from Caspian Insurance
Hi Ola,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
So far really good
March 30, 2026
Reply from Caspian Insurance
Hi Kanwal,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
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