Initially I gave a poor review because of a delay of a catalog. Castrads followed up stating holiday shipping cause some delays. They promised my catalog would be there the next day, and it was. They... See more
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Review summary
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Based on these reviews
Castrads is the best. Finding a source for high-end radiators is not easy and not only does Castrads do a great job on the product side but more importantly, their communication is top notch. It's... See more
Exceptional sales team and service. They carry a beautiful product but beyond that they helped me with every aspect from which style to size appropriate for each room. They were also very patient with... See more
Company details
Information provided by various external sources
Castrads cast iron radiators are trusted the world over by plumbers and engineers for their superior quality, and by architects and homeowners for their exquisite finishes and timeless design. The perfect heating solution for townhouses, cottages and manor houses alike, every radiator is hand- assembled and finished in Manchester with impeccable attention to detail and delivered across the globe.
Built to order. Made to last.
Hand-built and finished in Manchester.
Radiators made to specification by our dedicated team. Get the perfect radiator for your home.
Contact info
1 Kenwood Road, SK5 6PH, Stockport, United States
- 0161 439 9350
- info@castrads.com
- www.castrads.com
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The service from Castrads exceeded my…
The service from Castrads exceeded my expectations. I had a problem with the website and thought my original order hadn’t completed so I did it again and ended up creating 2 orders. The sales team spotted it and called me to confirm. Goods arrived on time carefully packaged. I would recommend this supplier to friends and family.
May 26, 2024
Really lovely radiator
Really lovely radiator. Great service. Kept us well informed throughout on delivery date.
May 9, 2024
Very clear advice as to what I needed
Very clear advice as to what I needed. Sent out quickly and packaged to high standard.
May 20, 2024
My radiators look absolutely fabulous,
My radiators look absolutely fabulous,
We got great service and lots of information from the staff before we actually purchased them.
I will be recommending you to all my friends.
May 14, 2024
Very happy customers…
From first meeting with Nathan to final installation with Matt and Tom, a first class service. Great communication and quality product. Very happy customers!!
April 26, 2024
wonderfull product
May 6, 2024
Nicola Marshall & Jo Egerton are Fantastic. Great Service, Great Radiators.
The customer support was excellent throughout the ordering process, with Nicola Marshall and Jo Egerton looking at photos and measurements to help me pick the right radiator size. Delivery was great, although nothing prepares you for how heavy these things are - dragging these upstairs is tough. But now it's installed, I'm dead chuffed, and it'll outlive me, and last for generations. Well worth it.
March 20, 2024
A truly quality product
The customer service is assured, knowledgeable and professional.
April 17, 2024
Perfect service
Excellent advice, great product and good customer aftercare from the Fulham showroom.
April 17, 2024
Great service and product the service…
Great service and product the service Matt Stamford the fitters gave was first class from start to finish I highly recommend them
May 1, 2024
The web site was easy to use and when…
The web site was easy to use and when needed the staff were very helpful
April 25, 2024
Great products and great customer…
Great products and great customer service. I purchased a beautiful black cast iron radiator over two years ago. I had a small leak a couple of days ago which the plumber identified as an issue with the valve. I called Castrads to order a new valve. The response from Elisheba was first class, she was extremely efficient and polite, a replacement valve arrived within 24 hours, at no charge. I could not be more impressed.
April 30, 2024
Unprompted review
Seamless from order to arriving at my…
Seamless from order to arriving at my door within a few days. Brilliant.
April 12, 2024
Great website easy to manoeuvre and…
Great website easy to manoeuvre and super speedy delivery . Highly recommend
April 5, 2024
great customer service as always from castrads
Quick response to my questions abd product quickly sent out
Friendly service
April 5, 2024
Castrads went above and beyond
Castrads went above and beyond. There initial advice on sizing, colour selection and style was matched by their level of service and speed of delivery. I would have no heistation in recommending them for future projects
March 30, 2024
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