Catholic Gift Shop Ltd Reviews 

79
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been looking online for a new rosary and found the Catholic gift shop website. I found exactly what I was looking for. The order process was quick and easy and it got delivered very fast. So... See more

Rated 5 out of 5 stars

After I got scammed by a different shop with a similar name (and fake reviews!), I was really worried when trying this shop. I went and checked their registration number. Found the shop listed, and de... See more

Rated 5 out of 5 stars

Such a wonderful company! Super fast delivery and the packaging was spectacular, you can really tell this is a company that cares about you. They were even giving away wonderful gift sets with holy wa... See more

Rated 5 out of 5 stars

I bought my wife a Rosary, which unfortunately kept falling apart (which is NOT the fault of the Catholicgiftshop). After some confusion where my emails went into spam folders, Paul has helped us to... See more

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4.7

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.7

All reviews

(79)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a rosary 3rd June

Ordered a rosary 3rd June. Next day got "no reply email" saying order wasn't complete/payment didin't go through. Checked bank account. Payment made 4th June 2025. Order no. CGS-251446 generated by their own website!! No phone number to call, just a generic online form going into the abyss probably. Wouldn't recommend using.
Update: Following this email got email confirming order dispatch and rec'd item 5/6. Rosary was significantly smaller than expected (I should have checked - bought in rush) and was broken (cross with a few chain pieces was detached from rosary!). No returns policy/contact on web page. As it is a gift for someone else who is Catholic & ill, chose to try & fix using a small pliers. Wish I hadn't used this organisation.

June 3, 2025
Unprompted review
Catholic Gift Shop Ltd logo

Reply from Catholic Gift Shop Ltd

You received 2 emails, one confirming the order you placed and another regarding basket you created, but did not checkout. Please accept our apologies if this caused any confusion.
Unfortunately you have chosen to leave a review without ever attempting to contact us! We do have a contact page on our website (which you have confirmed you have seen in your review), but unfortunately chose not to use. We also have a returns policy on our website, and had you contacted us at any point we would have been happy to assist you.

Rated 5 out of 5 stars

Fantastic Customer Service!

I ordered a genuine hematite rosary with a centre piece that was supposed to contain Lourdes water. However, when I received the item I noticed that there was no Lourdes water contained in the centre piece, it had fallen out or something but that doesn't matter. Things happen. I think what's important here is how the issue was dealt with.

I contacted support and sent them a message via their website explaining the issue and they got back to me very quickly next day. They asked that I send them a screenshot of the rosary which I was happy to do and also asked in their first response if I wanted a replacement. I took a screenshot as well as one with an extreme close up of the centre piece and responded to the email.

They got back to me very quickly on the same day apologising and also advising that a replacement would be sent out at no further cost to me. I received the replacement today and it contained the Lourdes water in the centre piece and I am so pleased. Very quick delivery and exceptional customer service, that's what it's all about so a huge thank you and highly recommended. Whatever happens, it's all about customer service!!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful! Amazing! Fabulous!

All the items I ordered are absolutely beautiful. When I opened my package I was really impressed as to how well everything was packaged. The lovely purple tissue wrapping paper. The gorgeous wee bags. It was so lovely to receive the four complimentary prayer cards and the money off voucher. The staff are lovely to deal with. A very well deserved 5 stars from me and I will definitely be ordering more items very soon. If you are looking for an amazing gift. I recommend the Catholic Gift Shop.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service and products from the store as usual.
Really love my St Christopher keyring and Advent calendar and candle. Thanks!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I love it!!

I love it! I wanted a saint Michael's pendent but wanted to buy from a church. Its the perfect size and has really good details.
I would buy again.
Thank you

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased various products from…

I have purchased various products from Catholic gift shop. All received quickly and very carefully packaged. I shall be purchasing more as a customer they made me feel more than valued. Fabulous place to buy from.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered 3x Guardian Angel Keep Sakes…

Ordered 3x Guardian Angel Keep Sakes for Family/Friends.
Great Quality items, Excellent Prices & Fast Delivery. Brilliant Products, Prices & Service. Very Pleased with Overall experience. 5 Star 🌟
Will use again....

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

Ordered on the Tuesday afternoon and received the following afternoon with excellent email communication regarding dispatch. Beautifully packaged, well packaged and protected. Some gorgeous little extras inside. So much personal attention and pride seems to have been given to order and has made me want to order again even though I do not need to order again which is a rare thing nowadays.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great variety of gifts

Great variety of gifts. Whatever you could want seemed to be catered for. Also whatever you would like to spend from expensive to very reasonably priced. So happy with what I purchased.

August 3, 2023
Unprompted review

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