Catholic Gift Shop Ltd Reviews 

79
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been looking online for a new rosary and found the Catholic gift shop website. I found exactly what I was looking for. The order process was quick and easy and it got delivered very fast. So... See more

Rated 5 out of 5 stars

After I got scammed by a different shop with a similar name (and fake reviews!), I was really worried when trying this shop. I went and checked their registration number. Found the shop listed, and de... See more

Rated 5 out of 5 stars

Such a wonderful company! Super fast delivery and the packaging was spectacular, you can really tell this is a company that cares about you. They were even giving away wonderful gift sets with holy wa... See more

Rated 5 out of 5 stars

I bought my wife a Rosary, which unfortunately kept falling apart (which is NOT the fault of the Catholicgiftshop). After some confusion where my emails went into spam folders, Paul has helped us to... See more

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4.7

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.7

All reviews

(79)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

fast service

fast service, packaging is impeccable best I've ever had anywhere, done with pride an care, best gift shop I've used ever 5***** I've used them many times over

July 11, 2023
Unprompted review
Rated 4 out of 5 stars

Very disappointed....Edit: all ends well.

I have to edit my previous review, shown below. The Catholic Gift Shop respond to my email and said that they had only 3 of the rosaries that I had ordered and apologised for sending 2 substitutes without first consulting me. They said that they were expecting a new stock delivery any day and that they would send the 2 rosaries as soon as they arrived. This they did and also told me to keep the 2 that were wrongly sent. I thanked them, but did make the point that the phone ought to be answered and perhaps emails responded to more quickly...especially if the phone goes unanswered. It was the inability to converse with anyone that raised my concerns and lead to the poor experience rating I made here. Anyway, all's well that ends well.

Very disappointed. I ordered five identical rosaries as gifts for a group of people and only three arrived in the style as ordered. The other two were different styles and aren't as nice. I can no longer find the ones I ordered on the website, so it's possible that I had the last three, but If that were the case, then I would have expected somebody to contact me, explain the situation and allow me to either cancel the order, or select the replacement two rosaries. I really don’t expect them to take a chance and send me what they think might be ok. When the delivery arrived, there was a card inside with an 0800 contact phone number, but having tried calling this multiple times, the phone doesn't get answered. I have sent an email to the email address that confirmed my order and advised that delivery was on it's way, but have received no response. I've paid £91.32 for these five rosaries and my disappointment is turning to frustration and anger as I can't get a response. The rosaries were required for Easter, so time is running out. Very unhappy.

March 17, 2023
Unprompted review
Rated 4 out of 5 stars

Errata corrige

Errata corrige: Premettendo che avevo dato una pessima recensione sia all'azienda "Direct from Lourdes, sia alla "Catholic Gift Shop", mi sono ricreduta, dato che Catholic Gift Shop Ltd. ha dimostrato di essere alla fin fine un'azienda seria che prende in considerazione le istanze di chi (la sottoscritta) ha inviato una donazione esagerata (€100 Euro invece di €10) per errore per la mera richiesta di consegnare una preghiera urgente alla Grotta di Lourdes. Riconoscendo l'errore, Catholic Gift Shop ha inviato oggi stesso il rimborso di €90,00 per cui ringrazio e mi scuso per le precedenti recensioni! T.C.

Errata Corrige: I would like to change my last two (2) reviews which were rather negative probably due to a gross misunderstanding or some technical mishap. "Direct from Lourdes" and "Catholic Gift Shop Ltd." finally refunded today the €90,00 difference due me for an excessive donation I mistakenly sent for the mere request of delivering an urgent prayer to the Grotto in Lourdes. After several mishaps, Catholic Gift Shop Ltd. did send me the refund and for this I thank them and apologize for the less than flattering prior review I wrote about both "Direct from Lourdes" and "Catholic Gift Shop". Thanks again! T.C.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and beautiful

Every thing is beautiful wrap I would have my items got with in week I have time to look at
What I want

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I bought my wife a Rosary, which unfortunately kept falling apart (which is NOT the fault of the Catholicgiftshop). After some confusion where my emails went into spam folders, Paul has helped us to sort the issue out.

Despite these issues, Paul and his team have done everything they can to help us and we are very happy and will DEFINITELY be back again!

July 8, 2022
Unprompted review
Catholic Gift Shop Ltd logo

Reply from Catholic Gift Shop Ltd

Hi Ade,
Thank-you for your review. Please accept our apologies for the initial confusion. I am glad to hear everything has been resolved to your satisfaction and we hope your wife likes the free rosary.
Kind regards,
Paul

Rated 5 out of 5 stars

Wonderful and happy experience

Really happy with whole experience, will definately be shopping here again ♥️ arrived in Australia so quickly, was super happy!! Excellent communication, honest and wonderful place. Love receiving the emails from subscribing too 💞💙 so glad to have found them ✨

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

Godly business run by Godly people

Such a wonderful company! Super fast delivery and the packaging was spectacular, you can really tell this is a company that cares about you. They were even giving away wonderful gift sets with holy water, I've never known a more generous and loving business before! Thank you so much for them, I'll be handing them out to others and hopefully make them as happy as you've made me through your kindness. I'm most definitely a customer for life, anytime I need anything Catholic related this is now my go to place! 5* and beyond, may God bless everyone at Catholicgiftshop.co.uk!

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Very nice product

Very nice product, great value for money if one is a Catholic Christian.My observation is, your web site needs upgrading for more visibilities.

May 14, 2022
Unprompted review

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