Cavendish Clinic Fitzrovia Reviews 

888
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Regina is one of the best therapist that have look after my skin for years . She very knowledgeable of all treatments and explain it throughout, what makes one very relax to know what is going into... See more

Rated 5 out of 5 stars

I love my treatments with Regina, my skin has improved incredibly since we started skinpen and hydrafacials. She always explains the procedure and we look at rhe improvement in my skin and what I ne... See more

Rated 1 out of 5 stars

Wish I had done more research before booking here. Cavendish Clinic is no results. They pressure you into paying upfront for expensive treatments that do absolutely nothing. The clinic itself feels ch... See more

Company replied

Rated 1 out of 5 stars

The company closed down its John Lewis spaces without notice. They have taken funds without providing the services that were paid for or giving refunds. To add insult to injury, they have j... See more

Company replied

Company details

  1. Medical Spa

Written by the company

***Under New Ownership*** We are pleased to announce that 'Cavendish Clinic Fitzrovia' is now under new ownership, marking the beginning of an exciting new chapter for the clinic. In December 2025, the previous owners entered liquidation and their John Lewis concession locations closed at that time. The flagship Fitzrovia clinic has since been acquired by a new owners, committed to building on Cavendish Clinic’s long-standing reputation for clinical governance, advanced technology, and exceptional client results. Importantly, the expert clinical team remains in place, with the same trusted specialists delivering industry-leading treatments in body contouring, skin rejuvenation, and aesthetic transformation. While historical reviews remain visible on this profile, they may relate to the previous ownership and closed clinics. Under new ownership, Cavendish Clinic Fitzrovia is investing further in technology, protocols, and the overall client experience as we continue our mission to be one of London’s leading destinations for body and skin treatments. We look forward to welcoming both new and returning clients and continuing the Cavendish journey together.


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3.8

Great

TrustScore 4 out of 5

888 reviews

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3.8

All reviews

(888)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

I had such a wonderful bespoke facial…

I had such a wonderful bespoke facial with Elena. She is incredibly knowledgeable in skincare and gives a very personalised treatment, especially as I’m currently pregnant and my treatment options are limited. I’ll be returning client, thank you!

January 9, 2023
Unprompted review
Rated 4 out of 5 stars

Elena was great. Long delay on day was a problem

Elena, the therapist, provided an excellent treatment and was friendly and warm in approach. I recommend her unreservedly.
The experience was marred by the long wait which was disappointing. The treatment was late by almost an hour which caused problems for me at home as I have a disabled child. Elena tried her best to alleviate the fallout. It was hard for her too.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

hydra facial - Elena

I really enjoyed my hydra facial with Elena, I left the session feeling very relaxed and my skin felt rejuvenated. We spoke about my skin condition and ways to maintain good moisture levels especially with the cold weather. She also recommended some skin care routines and products. I will be booking my next treatment with Elena again

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Five star experience!

I was referred to Cavendish Clinic by a John Lewis personal stylist and I must say I made the best decision going in for a treatment.
The staff were very friendly and knowledgeable. I felt comfortable and relaxed through the whole appointment.
I had initially gone in for the signature Hydrafacial but my aesthetician, Elena, took a look at my skin and recommended a different treatment based on her examination. She explained very clearly why we were going a different route and talked me through the entire process as she went along.
I left the clinic feeling like a whole new woman! 5 stars from me and I will be returning for further treatments.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended
Katie at the Parsons Green clinic is amazing. I have had few treatments with her so far and few already booked all based on her proposed plan and experience results are amazing .
extremely happy with the services .

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Highly Recommend
Elena at the Fitzrovia clinic is amazing. I have had several types of treatments all based on her proposed plan & always come out extremely happy.
She is excellent!!

November 24, 2022
Unprompted review
Rated 4 out of 5 stars

I recommend Cavendish clinic

I have been a regular client since 2018 and it helps to be able to discuss any concerns or questions about my skin. Our skins always go through ups and downs but for me its important to do the treatments in a place I feel comfortable and see the good changes for what you are paying. All staff are kind, friendly and professional.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Best hydrafacial ever!

Best hydrafacial ever!
I had a hydrafacial performed by Elena at Fitzrovia Clinic, that was the best facial I ever had. My skin is glowing, I feel rejuvenated!
Outstanding services, 10/10.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Elena has been amazing

Elena has been amazing! So helpful and informative she’s explained everything to me in detail and made my skin SO GLOWY!

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great consultation, would recommend

My mum and I visited the clinic on Saturday for a consultation and it couldn’t have been any better, thanks to Elena. She explained everything clearly and explained treatments that she would recommend based on the results we wanted. She was so lovely and we’ve now booked in for one of many treatments! Would really recommend!

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Love my coolsculpting results

Just got back from my 3 month Coolsculpting review and have to say the results were better than expected. I only did 2 small pouches at the bra roll area but was so self conscious wearing anything tight as no bra seemed to look like it fit, now I feel great and am thinking about doing my lower belly next.
Communication was great from start to finish.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful HydraFacial at the Glasgow branch

I recently visited the Glasgow branch for a HydraFacial and had a wonderful experience. The clinic is lovely and the staff are friendly and extremely knowledgeable, it was my first HydraFacial and they took the time to explain the process and the benefits. The results were fab and my skin looked and felt amazing afterwards.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Hydro Facial - Skin Was Glowing!

I had a hydro facial with Claire in the Milton Keynes clinic. It was such an enjoyable experience and Claire explained the treatment each step of the way. My skin felt amazing afterwards and I look forward to my next treatment.

July 13, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointed…

I had a coolsculpt treatment on my arms and was extremely disappointed with the results.
I was promised a follow up on a solution but sadly nothing ever followed.
The staff were friendly, however felt like an empty promise given the lack of follow up or offer of a resolution.

May 29, 2022
Unprompted review
Cavendish Clinic Fitzrovia logo

Reply from Cavendish Clinic Fitzrovia

Hello Lauren, thank you for your feedback and we are sorry to hear that you are disappointed with your treatment results. Our Clinic Manager would like to discuss your treatment outcome but we are unable to find your details. Please contact us with more information on email: yvonne.addo@cavendishclinic.co.uk
Again we apologise if you feel your results were not as expected. Thank you - The Cavendish Team

Rated 5 out of 5 stars

Hydrafacial with Kiran at Southampton JL

After chatting with Kiran at the Southampton clinic in John Lewis, I booked a course of hydrafacials.
At my first appointment, Kiran explained step by step what would happen and now to look after my skin afterwards.
Kiran made me feel relaxed and gave me loads of great advice.
My course has now finished but the change in my skin is unbelievable. I will definitely be going back to see Kiran soon - thank-you for all your help and advice.
Kerry

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

My skin never felt so radiant and healthy...

Last week I had my first hydro facial at the cavendish clinic in John Lewis in Southampton. Kiran was so knowledgeable and made me feel relaxed. She explained step by step the process and what products she will use etc. My skin never felt so radiant and healthy. I would definitely recommend the Cavendish team at Westquay to my friends and family.

March 2, 2022
Unprompted review

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