Cavendish Clinic Fitzrovia Reviews 

888
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Regina is one of the best therapist that have look after my skin for years . She very knowledgeable of all treatments and explain it throughout, what makes one very relax to know what is going into... See more

Rated 5 out of 5 stars

I love my treatments with Regina, my skin has improved incredibly since we started skinpen and hydrafacials. She always explains the procedure and we look at rhe improvement in my skin and what I ne... See more

Rated 1 out of 5 stars

Wish I had done more research before booking here. Cavendish Clinic is no results. They pressure you into paying upfront for expensive treatments that do absolutely nothing. The clinic itself feels ch... See more

Company replied

Rated 1 out of 5 stars

The company closed down its John Lewis spaces without notice. They have taken funds without providing the services that were paid for or giving refunds. To add insult to injury, they have j... See more

Company replied

Company details

  1. Medical Spa

Written by the company

***Under New Ownership*** We are pleased to announce that 'Cavendish Clinic Fitzrovia' is now under new ownership, marking the beginning of an exciting new chapter for the clinic. In December 2025, the previous owners entered liquidation and their John Lewis concession locations closed at that time. The flagship Fitzrovia clinic has since been acquired by a new owners, committed to building on Cavendish Clinic’s long-standing reputation for clinical governance, advanced technology, and exceptional client results. Importantly, the expert clinical team remains in place, with the same trusted specialists delivering industry-leading treatments in body contouring, skin rejuvenation, and aesthetic transformation. While historical reviews remain visible on this profile, they may relate to the previous ownership and closed clinics. Under new ownership, Cavendish Clinic Fitzrovia is investing further in technology, protocols, and the overall client experience as we continue our mission to be one of London’s leading destinations for body and skin treatments. We look forward to welcoming both new and returning clients and continuing the Cavendish journey together.


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3.8

Great

TrustScore 4 out of 5

888 reviews

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3.8

All reviews

(888)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful consultation and hydrafacial…

Wonderful consultation and hydrafacial with the lovely and knowledgeable Elena. She talked me through each step, gave good tips and recommendations and I left with lovely glowy and clear skin - would definitely recommend!

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Coolsculpting results

Had a really great experience with Jade. She made me feel really comfortable and explained clearly what I should expect during and after the treatment. I also had really great results from the treatment which is great!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Thorough and professional service

I had Coolsculpting Elite with Elena in the Fitzrovia clinic and have been really impressed with the service. She made sure I was fully informed on all aspects of the treatment ahead of time and that I was comfortable throughout the actual treatment. The aftercare has also been great.

I would highly recommend the Cavendish Clinic for professional and informed staff and delivering best service.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I highly recommend Cavendish Clinic in Fulham on New King’s Road. The staff is very well trained, professional and highly competent. They are always very kind and caring. Kasia has been taking care of my skin for over 10 years, recommending appropriate treatments and creams, and I keep going as it works!

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Elena

Great experience with Elena - she is very attentive to my needs and gives a personalised service too. She really has taken the time to get to know my skin and make the right recommendations.

February 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and very attentive

Great service and very attentive. I love the attention provided. Jade will not only provide the treatment but also goes above and beyond to make your experience comfortable and relaxing. Jade will bring you some food and drinks when you have a long session. The sessions themselves are delivered gently as possible and Jade is always checking with you for any pain and discomfort, and will ensure you are enjoying your experience. The results have been amazing and Jade gives really good, honest advice and tips for the area you are treating as well as any other areas you are considering.

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional and cheap not premium

Unprofessional, cheap quality with a price tag that changes depending on the day. I got quoted for a course of treatments and then got told 2 different prices by different people in the course of a week. When I asked the Manager to clarify she told she doesn't know what it is today, that management has changed and they don't know what they are doing. So unprofessional to even be told that, I will not be returning anymore.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

I have had several treatments at the…

I have had several treatments at the Cavendish Clinic in Parson’s Green. Hydrafacial is a super treatment to ‘reset’ the skin several times a year. Natalia and Katie are professional and knowledgeable. Highly recommend CC.

January 10, 2023
Unprompted review
Rated 2 out of 5 stars

Coolsculpting.

EDIT:
Coolsculpting treatment is not worth it IN MY OPINION.
I had to travel an hour and half to my sessions of coolsculpting I had Jade perform mine.
The clinic are very unreasonable when it comes to not seeing ANY results. I would also like to point out that I was also exercising to help speed up the process... this is something that is recommended to do afterwards...BUT NOTHING HAPPENED.
in terms of follow ups the clinics are slow, I went back there and still left with nothing but disappointed, embarrassment and -£1500 pounds. The clinic mention that its not their responsibility if the treatment does not work, I asked for proof of this in the contract I signed and it doesn't mention anything like this. I deserve something after what this treatment has put me through, physically and mentally. Currently no weight has shifted, I'm still going to the gym and still eating correctly I haven't lost or gained any weight I had this treatment over a year ago... my weight use to fluctuate but now it doesn't since this treatment...but they have promised me that this has got nothing to do with the treatment... however this still doesn't change the fact that since this treatment I have experienced these issues.

Jade called me today 27.1.23 following this review to explain further- I could have had more applications to see a better result (fair enough)... of course this would be more money which i do not have. it was from my understanding that what i had done should have been enough...but unfortunately it wasn't!

Jade has now offered a treatment at a reduced rate which I am still thinking about taking and also seeing a weight loss doctor which is definitely appreciated.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Elena was excellent

Elena was excellent. She explained every step of the HydraFacial as we went along and totally put me at ease. Very attentive and very knowledgeable. Would definitely go back!

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Would totally recommend…

Went in for the CoolSculpting Elite! Ruby was amazing - kind and confident approach and really informative. Clinic looks great and the treatment room private so felt totally comfortable and assured throughout. Looking forward to seeing the results - it’s been a week and can already see some difference!

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible experience at the clinic

Incredible experience at the clinic. In-depth skin consultation was extremely informative and enlightening. Proceeded with a hydra facial and new skincare products to which I can already see great results. Thank you so much - will be visiting again soon.

January 6, 2023
Unprompted review

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