Cavendish Clinic Fitzrovia Reviews 

888
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Regina is one of the best therapist that have look after my skin for years . She very knowledgeable of all treatments and explain it throughout, what makes one very relax to know what is going into... See more

Rated 5 out of 5 stars

I love my treatments with Regina, my skin has improved incredibly since we started skinpen and hydrafacials. She always explains the procedure and we look at rhe improvement in my skin and what I ne... See more

Rated 1 out of 5 stars

Wish I had done more research before booking here. Cavendish Clinic is no results. They pressure you into paying upfront for expensive treatments that do absolutely nothing. The clinic itself feels ch... See more

Company replied

Rated 1 out of 5 stars

The company closed down its John Lewis spaces without notice. They have taken funds without providing the services that were paid for or giving refunds. To add insult to injury, they have j... See more

Company replied

Company details

  1. Medical Spa

Written by the company

***Under New Ownership*** We are pleased to announce that 'Cavendish Clinic Fitzrovia' is now under new ownership, marking the beginning of an exciting new chapter for the clinic. In December 2025, the previous owners entered liquidation and their John Lewis concession locations closed at that time. The flagship Fitzrovia clinic has since been acquired by a new owners, committed to building on Cavendish Clinic’s long-standing reputation for clinical governance, advanced technology, and exceptional client results. Importantly, the expert clinical team remains in place, with the same trusted specialists delivering industry-leading treatments in body contouring, skin rejuvenation, and aesthetic transformation. While historical reviews remain visible on this profile, they may relate to the previous ownership and closed clinics. Under new ownership, Cavendish Clinic Fitzrovia is investing further in technology, protocols, and the overall client experience as we continue our mission to be one of London’s leading destinations for body and skin treatments. We look forward to welcoming both new and returning clients and continuing the Cavendish journey together.


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3.8

Great

TrustScore 4 out of 5

888 reviews

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3.8

All reviews

(888)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

I had treatment at Cavendish Fitzrovia…

I had treatment at Cavendish Fitzrovia about 10 days ago & everyone there is very warm & friendly. I was treated by Gabriele and she was great! I felt very comfortable and aware of everything being done at each step. 10/10

August 10, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

Rated 5 out of 5 stars

Amazing hydra facial with Alla

Amazing hydra facial with Alla. She is so knowledgeable and really cares deeply about skincare and her profession. Highly recommend as she will give your amazing advice for your skin.

August 18, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

We're grateful for your positive feedback. We can't wait to welcome you back for another fantastic experience. Cavendish Team

Rated 5 out of 5 stars

Coolsculpting with Gabriele Miksaite

Overall it was a Great experience! Gabriele Miksaite briefed & treated me on Coolsculpting and after 3 weeks of my treatment done for my both sides Flank, I can see the difference and I am very Happy with the results🙂.

July 21, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

Rated 5 out of 5 stars

Perfect hydrofacial

Perfect hydrofacial. Skin looks fresh and glowy.

August 8, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

We're grateful for your positive feedback. We can't wait to welcome you back for another fantastic experience. Cavendish Team

Rated 5 out of 5 stars

Gabriele was amazing

Gabriele was amazing. Answered all my questions and the entire experience was fantastic. The process was smooth and easy.

David O

August 4, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

Rated 1 out of 5 stars

Morpheus 8 - waste of time and money

I had 3 sessions of Morpheus 8 in November 2022, January 2023 and March 2023. No improvements to my face or neck. Was then given "complimentary"treatment of Radiesse in April. Again no visible improvement. Very disappointed. A total waste of £2160.
Morpheus 8 was very painful procedure so much so that second treatment had to be halted as my heart was palpitating so fast and my hand was shaking.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Alla was an amazing facialist

Alla was an amazing facialist. Kind, compassionate and took the time to listen to my concerns before we started my hydrafacial treatment. I’m going back for more treatments from Alla as she was so great. She gave me lots of options to help me deal with some breakouts I’ve been having recently. My skin feels refreshed and is super clean after my facial.

July 21, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

We're grateful for your positive feedback. We can't wait to welcome you back for another fantastic experience. Cavendish Team

Rated 5 out of 5 stars

Wonderful experience at Kensington…

Wonderful experience at Kensington Cavendish Clinic with Alla. My skin is so clean and glowing after the treatment. The environment is comfortable and relaxing. Highly recommend!

July 21, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

We're grateful for your positive feedback. We can't wait to welcome you back for another fantastic experience. Cavendish Team

Rated 5 out of 5 stars

First visit, would go back

Friendly and helpful advice. This was not as relaxing as I might have thought because I was asking so many questions but now I know what I'm going for I would return again to relax!!! Elena was knowledgable but not pushy and my skin has not broken out in spots, it feels clean and I really saw this treatment as a 'reset'. Thank you!

July 18, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Thank you for sharing your experience with us. We're delighted to hear that you found our advice friendly and helpful.

It's wonderful to know that Elena provided knowledgeable guidance without being pushy. We believe in creating a comfortable space for our clients to explore their options. We're thrilled that you consider your treatment as a 'reset' for your skin.

We understand that relaxation is key, and we look forward to providing you with a more relaxing experience on your next visit now that you know what to expect.

Cavendish Team

Rated 5 out of 5 stars

Hydrafacial with Carla

Such a good facial with Carla she was so informative and really conscious with my skin and worries! She was also so knowledgeable!

July 19, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

Rated 5 out of 5 stars

My skin was glowing after the hydra…

My skin was glowing after the hydra facial treatment. And Elena was so good at it, that I was very relaxed ( sleeping) during the treatment.

July 12, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

Rated 5 out of 5 stars

Fabulous Facial with Alla

I had my second Hydrafacial with Alla today and it was fabulous. Both experiences have been excellent and Alla went above and beyond in both the consultation and treatment. My skin is glowing after the treatment and the effects last! Thank you so much Alla!

July 15, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

We're grateful for your positive feedback. We can't wait to welcome you back for another fantastic experience. Cavendish Team

Rated 5 out of 5 stars

Always the most relaxing experience

Always the most relaxing experience. Affordable hydrafacials and their attention to detail with my skin type is amazing.
I have had Alla for my last few hydrafacials and I couldn’t recommend her enough.

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

The best facial ever

The best facial ever!

Dr Sam who i highly recommend, very professional and an expert in injectables.

Staff is very professional and helpful. 5 out 5.

July 13, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

Rated 5 out of 5 stars

Gabriele is amazing

Gabriele is amazing. Really recommend her for both face and body treatments. Knowledgable and upfront about results. Some of the best treatments I’ve had done in London

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Really good first experience

I must say I normally have a nervous predisposition but I had a really good experience with Cavendish clinic. Gabriele was excellent with answering all the questions I asked before the treatment - and my questioning was very thorough. She was really good at making me feel at ease, providing all support she could and explaining every part of the process in advance, while happy to share information from her years worth of experience of doing the treatments. The Fitzrovia treatment room was nice and clean and fully equipped, tv included where I could watch something during treatment.

July 6, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

We're grateful for your positive feedback. We can't wait to welcome you back for another fantastic experience. Cavendish Team

Rated 4 out of 5 stars

Gabriele Miksaite was really great

Gabriele Miksaite was really great. Recommend. She was really really good. She answered all my questions, helped me through the process and made me feel comfortable throughout. I am still in the recovery stages so do not exactly what the results will be yet, as did not have immediate effects, but hoping to see changes soon

June 22, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Thank you for your feedback, we shall let Gaby know. Please do let Gaby know about your progress and if there is anything else we can help you with. Hope to see you soon. Cavendish Team

Rated 5 out of 5 stars

Cavendish clinic advised me for First Coolsculpting review

Cavendish clinic advised me for Coolsculpting for my double chin, I was very hesitant at first but I’m glad I proceeded, only 2 weeks into the treatment and I’m seeing amazing results already.

Highly recommend.

June 27, 2023
Unprompted review
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Reply from Cavendish Clinic Fitzrovia

Our team is all smiles reading your review. Thank you for brightening our day with your positive feedback. Cavendish Team

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