Caye International Bank Reviews 293

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, often describing interactions as if being treated like family. People frequently highlight the exceptional customer service, noting the team's attentiveness, efficiency, and supportive nature throughout various processes. The service provided is often described as outstanding, with many consumers appreciating the clear, simple, and well-organized banking experience. Reviewers are particularly impressed with the quick response times and the smooth, user-friendly online banking system, making complex procedures feel straightforward and stress-free.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

Service

Consumers find service to be positive, highlighting the personalized and professional approach. Many... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the account opening process to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As soon as you walk in, you're professionally greeted and treated like family. Sherlet and Daisy did an awesome job helping us with our banking needs. If you are looking for an offshore account, I... See more

Rated 5 out of 5 stars

The simplicity and super expierience of the complete team and the Greatnessd of Ms. Sofia Munoz. Anyone who has her take care of there account sign up procedure has been blessed.Professionalism and pa... See more

Rated 5 out of 5 stars

We worked with Seidy at Caye International Bank and we are more than pleased. She was very expeditious, kind, and very customer oriented. She was able to open any account for us in a timely manner and... See more

Rated 5 out of 5 stars

I have just opened an account with Caye International Bank in Belize. The process was seamless and straight forward. Seidy and Darina were lovely and very helpful through the entire process. They are... See more


Company details

  1. Bank

Written by the company

Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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Rated 5 out of 5 stars

They treat you like family

As soon as you walk in, you're professionally greeted and treated like family. Sherlet and Daisy did an awesome job helping us with our banking needs. If you are looking for an offshore account, I highly recommend Caye Bank.
I can guarantee you will be treated like family. I want to personally thank everybody at Caye Bank for all they do for us.
Ty,
Jeffrey & Judith Kennedy

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

What an excellent service Caye…

What an excellent service Caye International Bank offer. I have been using them for my company business for the last 3 years and must say it's been so straight forward.
Sherlet Gonzalez is a lady I deal with. Her quick replies to anything I ever ask her make running my business much easier.
Thank you very much Sherlet.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Daisy is yet another excellent employee…

Daisy is yet another excellent employee at Caye International Bank. Her immediate action taken to ensure an account was updated was a great relief. She handled this efficiently and accurately, with a follow up phone call as well. Her professionalism took the worry out of a stressful situation. I've had wonderful experiences working with this fine bank! Caye International Bank does not disappoint.

May 19, 2025
Unprompted review
Rated 4 out of 5 stars

Good cooperation.

Hi,

This is a bank I can recommend. They have a welcoming approach and great support from Mr. Alexzander Tzul, who is very accommodating and helpful in handling formalities. I am pleasantly surprised by their personal approach and how promptly they respond to my inquiries. I would be happy if our cooperation continues to develop in a positive direction. We thank the bank for its kindness toward clients.
K.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Gloria Orellana

Gloria Orellana, I have been working with her for quite some time now and she has been amazing and very responsible. Any questions I have she is there to help in a timely manner.

Thank you Gloria and the Caye Bank team for everything you have done. Really recommend working with her for your international banking needs

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I really glad to work with Caye Bank

I really glad to work with Caye Bank, they respond to questions very quickly and competently, help with any issues, special thanks to Sofia Munoz for her full support and understanding. Strong recommend

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best Service and bank

Best Service and bank. A big shout out Sherlet Gonzalez. She has supported me the whole time, even with the smallest matter. The whole team are knowledgable and helpful and in brief; super service minded

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Corporate International Account at Caye Bank

We’ve just opened an international corporate account with Caye International Bank and the process was quite straightforward especially once direct contact was established with the bank via Alexzander T. From that point on, any question we had were promptly addressed via email and their responses were always timely and detailed. We are very pleased with the level of service and support we received during the registration process. Thank you to Alexzander for his great assistance.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Communication and follow up

The team at Caye International Bank is very proficient at handling the requests in a prompt and courteous manner. Communication, via e-mail, phone and in person, is timely and verifies the completion of the request. Ms. Shirlene and staff provide a world class banking experience!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Cards department review

I must say the whole experience working with Gloria Orellana for my application process was really smooth and quick. Gloria is really friendly, professional and very helpful. Keeping me well informed on the application process.
Any questions I had was answered promptly. She deserves 10 stars. Thank you agan Gloria and to all at CayeBank. Outstanding customer service.

April 24, 2025
Unprompted review

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