Caye International Bank Reviews 293

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, often describing interactions as if being treated like family. People frequently highlight the exceptional customer service, noting the team's attentiveness, efficiency, and supportive nature throughout various processes. The service provided is often described as outstanding, with many consumers appreciating the clear, simple, and well-organized banking experience. Reviewers are particularly impressed with the quick response times and the smooth, user-friendly online banking system, making complex procedures feel straightforward and stress-free.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

Service

Consumers find service to be positive, highlighting the personalized and professional approach. Many... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the account opening process to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As soon as you walk in, you're professionally greeted and treated like family. Sherlet and Daisy did an awesome job helping us with our banking needs. If you are looking for an offshore account, I... See more

Rated 5 out of 5 stars

The simplicity and super expierience of the complete team and the Greatnessd of Ms. Sofia Munoz. Anyone who has her take care of there account sign up procedure has been blessed.Professionalism and pa... See more

Rated 5 out of 5 stars

We worked with Seidy at Caye International Bank and we are more than pleased. She was very expeditious, kind, and very customer oriented. She was able to open any account for us in a timely manner and... See more

Rated 5 out of 5 stars

I have just opened an account with Caye International Bank in Belize. The process was seamless and straight forward. Seidy and Darina were lovely and very helpful through the entire process. They are... See more


Company details

  1. Bank

Written by the company

Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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Rated 5 out of 5 stars

I have been dealing with Caye bank for…

I have been dealing with Caye bank for 2 years now and I really appreciate the quick response, efficiency and great over all service, Sherlet Gonzalez is professional and even in her Email she is always Kindly greets me before getting down to business. Being far away and having a friendly efficient caring person with the best service gives me peace of mind and Sherlet always gives great advice and direction, Sherlet is Awesome, wish my regular bank was just as kind and efficient, thank you for all you do SHERLET!!!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, helpfull & speed

I have been looking for an offshore bank for months and decided to go with Caye International Bank in Belize

I gathered to necessary documents to qualify for my account...(took me 2 months, due to extreme demands of transparency by the bank), but once submitted to the bank, all went very fast, and I specially have to mention Seidy Acosta, who was very helpfull, clear and extremely fast working...some answers came within the minut of my cuestions...you do not see that very often

Thank you very much Seidy for making the final part of the process, smooth and pleasant

T.Holm

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to open an account and an…

Easy to open an account and an understandable process.

So unlike most institutions, where you have ok, here is a list of what you need, etc... and then constantly adding additional requirements, here it was clear what you need, we will evaluate it, and open an account if you meet the requirements

Daisy was very helpful and would answer any questions. I would definitely recommend opening an account

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Just opened an account with Caye…

Just opened an account with Caye International Bank and Daisy was with me the whole way. Always answered my questions and helped with the documents needed. I highly recommend this Bank and Daisy.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Professional

The onboarding experience was amazingly professional and smooth.

I can highly recommend asking Seidy Acosta as a client relationship manager!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Caye Bank - a good choice for BVI companies

I have had a really good experience opening an account for a BVI company. Many thanks in particular to Seidy Acosta and Darina Tzul who made the process straightforward from start to finish. All done in a matter of weeks. Would recommend anyone with a BVI company to consider Caye International Bank.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Personal touch

The procedures at the bank are quite exacting, but the staff do provide personalized assistance. Special thanks to Sherlet.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Supportive & Helpful

Thorough but extremely supportive and friendly in the account opening process. Was extremely smooth thanks to excellent customer service.
A very good bank to deal with. Particular thanks to Seidy Acosta and Darina Tzul - Thank you both.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Communication in general

Communication in general, but specially with Mrs Chealsea Babb is extreme professionalism. For just a personal view it would be awesome if you had some automated actions in the web banking
As sending money and receiving them without needing any paperwork .

May 31, 2025
Unprompted review
Rated 4 out of 5 stars

I have been able to experience that WIRE TRANSFER…

I have been able to experience that there is constant support at all levels. In the case of outgoing transfers I have been able to appreciate the assistance of Sherlet Gonzales. It is a scrupulous bank as well as the workers and this is a good thing. I only make a small note regarding the flexibility and speed that could be improved. But overall the level is excellent.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Sherlet G of Caye International Bank

Sherlet G has been excellent regarding dealing with my request with the bank. She was very professional, prompt, very kind and friendly. I thank her very much for guiding me what and how to do.
Mehmet Nuri Gumurdulu

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Daisy Flores on adding…

I worked with Daisy Flores on adding some information to my account . She was very prompt in responding, very informative on the information that was needed and requested, and the situation was completed within Prox two business days. Overall, I love being client of this fine banking, institution, and have been for approximately six years, give or take a year. Thank you Daisy, and everybody else behind the scenes that helped with the inquiry and the information to get what I needed done, done correctly and quickly.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Simple and professional

I want to express my satisfaction with Caye Bank; the account opening process was simple and perfectly supported, with great availability and professionalism; a special thanks also to Daisy Flores who assisted me during the onboarding process; I was really satisfied with her professionalism. Thank you very much.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Caye

I had a great experience with Caye Bank, thanks to Alexzander Tzul. He was very helpful, knowledgeable, responsive, and made the onboarding smooth. Alexzander guided me every step of the way and answered all my questions promptly. Thank you once again for all your help!

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

I have justed opened an bank account at…

I have justed opened an bank account at Caye International Bank and I really appreciated the openning process, the customer service availability in explaining everything. Thanks Seidy Acosta and Chelsea Babb for your professionalism.

May 26, 2025
Unprompted review

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