CCTVTekReviews 

256
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Our go to for cctv supplies, these guys are fantastic ! Great customer service, super fast delivery times, they even resent some items on a next day urgent as Royal Mail lost one of our boxes !... See more

Rated 5 out of 5 stars

Very fast dispatch of the order, arrived within 3 days. Great prices. The latest Colorvu 3 cameras are brilliant. Superb images and full colour at night. AcuSense stops so many false alerts unlike the... See more

Rated 5 out of 5 stars

Fantastic set of cameras, work an absolute treat. The colour and brightness of everything looks immaculate, the zoom and focus ranges are brilliant on these cameras. Would really recommend this seller... See more

Rated 4 out of 5 stars

One camera ordered went missing, but they were quick to resolve the issue. Items appear genuine Hikvision and they were really helpful on the phone, so would use again and recommend.

Company details

  1. Closed Circuit Television Store

Information provided by various external sources

CCTVTEK is one of the UK's leading online CCTV equipment supplier, we stock a massive range of cameras, recorders, accessories and cabling. Our prices are guaranteed to be the best, free delivery and lifetime technical support to make us the first choice for thousands of CCTV professionals and retail customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(256)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good reliable company - recommended

Have ordered on two occasions. First order one of the three cameras ordered was incorrect. They quickly rectified and sent correct camera. Wanted me to return incorrect camera at my expense promising a refund - didn’t fancy that so Steph arranged own collection. Second order perfect. Good reliable company. If I’m being really picky, the delivery is a little bit slow albeit free, so no real complaint. Recommended

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very good products for CCTV

Very quick response from their support team and recommended the right DVR for the new cameras at the same time. Items installed with lots of help on the web site. Very good system.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent. Will use again

Excellent.

Placed order easily
Delivered within 3 days
DPD delivery which was great
Full kit all packaged well
Contacted customer care afterwards as thought wrong back box had been ordered, but it was my mistake. The call handler was great and knew her stuff.

Will deffo order again!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I needed a particular camera, called and spoke to Steph. She immediately updated the website so that I could place my order.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable Company, nothing was too much trouble for them. I returned an IP camera as I decided I wanted a different one and they gave me a refund within 24 hours. Their Tech man was easy to reach and incredibly helpful and explained things in very simple terms that I could understand. Great Company. Will continue to use them for all my cctv needs.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great prices and quick delivery

I have ordered twice from CCTV tek, a full CCTV system and later an extra camera and both times delivery was very quick, 2 to 5 days.
Telephone support good too.
I would have no problem recommending to an else.

August 6, 2020
Unprompted review
Rated 2 out of 5 stars

I didd ring cctv teck for helpline…

I didd ring cctv teck for helpline support regarding a problem to set the nvr .
the answer was send a email I did stress I was next to the nvr .No SUPPORT VERY POOR ,I SPENT £ 900 . I AM A TRADE .I will never use them again and I keep my opinion to my self about CCTVTECK.

July 16, 2020
Unprompted review
CCTVTek logo

Reply from CCTVTek

Good afternoon,

I am sorry to hear that. If you are still having issues, please do give us a call and we shall rectify this for you.

Regards
CCTVTek

Rated 5 out of 5 stars

Great CCTV vendor

Pleased with my transaction with CCTVTek. I needed to build CCTV system and CCTVTek turned out to provide the best customised and varrying options to build the system with very competitive pricing. The delivery was quick and CCTVTek kept me informed end to end. Very pleasant experience.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very well pleased with the service and delivery from CCTV TEK
Competitive pricing, excellent sales team with lots of advice and technical support was very helpful

Highly recommend this company

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, my hard drive failed on nearly 2 years, it was sent back and replaced the next day, Steph was brilliant, excellent customer service good communication and the only place to buy from!

June 26, 2020
Unprompted review

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