CE Service Reviews 

If I could give zero stars I would. Absolute crooks. No way to contact them outside of the appeal process. Phone dead, no email or contact form.

They are supposed to be accredited by the BPA, but how is it fair that they have no way of contacting them.

The only way to find any contact was to scour the internet for email addresses and the only one that answered back was their data protection one.

Anyhow fine paid after months of trying to communicate with them.

Absolute scammers.

My wife attended a doctors appointment. She received a fine. She contested it. They never confirmed anything and then escalated the fine. My wife is currently having a bipolar manic episode. I wanted to call them to arrange paying the original fine, they say the appeal period is over, have no listed phone numbers and no email contact. A terrible company.

This company is a scam. Parked somewhere, paid, and still got a ticket. Appealed, then got letter saying we owe even more and there's no way to contact or anything. They should be ashamed of themselves.

Dreadful company, praying on vulnerable adults. I am taking my issue to a solicitor.

Creative Car Park PCN (16/02/2026), Civil Enforcement Limited, Liverpool. Son's meeting with Work Redbridge (Institute of A. Ed). I was with my other son and he was experiencing autistic inertia, we had to stay in the car to protect him from meltdowns, sensory overload and very emotional situations. Appeal refused.

Absolutely dire company, threatening, bullying my mother for not entering a licence number in a free car park! They no longer manage it, didn’t send the fine out for months after contract was ended. Now threatening court miles away so not able to attend easily. The stress this is causing is awful. Companies like these cause people to take lives from the bullying tactics. Should be shut down and fined! No way to contact them and say they have not received response despite us having proof postage! Don’t know what to do next ahhhhh

Going to court today for parking at my own place of work in a marked parking space for employees. For some reason CE decided that I shouldn't be there and fined me. Despite all the evidence that I had a total right to park there, they now say that they have to recover their costs for pursuing me. This shouldn't be allowed to get to court, just a money-making machine relying on bullying, harassment and intimidation. ...... Just got back - they didn't bother to turn up and the judge awarded me generous expenses, to be paid by CE. Don't be scared of going to court.

If you receive a parking charge from this company in Scotland, just ignore it. The fine is for the registered keeper, not the driver. You might get a few threatening letters but they can’t touch you without proving you were the actual driver. If it was a local authority car park, you can’t ignore it, but this is a private company so ignore.

No way to pay in instalments, charged for parking where I live although told by local onsite office that we would be advised when parking charges come into affect (never told) now expecting me to pay them the privilege of £300 for this, absolute jokers. Get in contact with me now, sure you’ll be be able to find my details via my charge notice if you really want to.

Absolute terrible company to get hold of no phone no email. Parked in a doctor SURGERY unfamiliar put up my blue badges got a parking final of £100 reduced to 60 all because I didn’t enter my registration inside the SURGERY. I was taking my son to the SURGERY. I did not go in I appealed said I sent the wrong information. Please resubmit using this email done that but could not resend. It said review submit I’ll push submit review push submit it says review just can’t send what to do. I don’t know 70 years old pensioner no money.

No clear signage concerning parking regulations, hence I parked there more than once to take elderly relative to coffee shop.
Paying restricted to internet only, NO PHONE contact to verify details or make payment.
Website payment showed Error after payment had been made and had to search out through bank that payment had gone through. Finally found a receipt but could easily have thought payment had not gone through.
A very bad reflection on the companies that use your service, I will not use that coffee shop again.

They do not deserve a star.
They are an unscrupulous set-up, who prey on the unsuspecting public.
Avoid car parks they control at any cost!

I received a ticket for an offense that happened in December 24, 2025. The ticket only arrived in April 2026. I can’t appeal it. They have no working email or phone Just a rip off company. I wonder why they are still allowed to work their website is full of bugs. Everything points towards you’re needing to pay and nothing else.

No way to contact them by email or phone. Very buggy payment process - one card kept failing and when I paid with another, the site ended up with an error message and no way to confirm if the payment actually was registered even though it was debited from my account.

I received the fine outside of the 14 day period. I was a customer of the car park, and this lot still decided to fine me. Any hope of trying to appeal or explain that the fine was received outside the 14 days and I was a customer of the car park, there’s no point. They’ve written so much legislation within the website, you’ll be there for hours trying to fight your way through. It’s a company designed to cause maximum penalty, with the most amount of effort to try and appeal. They’ve effectively robbed us of £100, let’s not give them our most valued asset, ‘time’ as well. I pray they they’ll reap what they’ve sown, a hundred fold.

Appalling company and disgraceful practices. I broke down at the car park awaiting assistance so there over an hour informed staff I broke doy. Sent the first letter after the appeal date and force to pay these con artists. No way of phoning them (I assume they are cowards and yellow) and dreadful all round.i absolutely wish this company goes bankrupt all the cowards lose their jobs

Now get this i returned home of holiday to find i had received a parking fine at my local KFC now i know it's supposed be fast food but going through the drive they have stated I was there for over 27 hrs from midday on Friday the 13th of March till late afternoon on the following day.tried contacting them says the base is in Liverpool but when you ring the number it does not work and the area comes up as Nottingham sent email no reply yet spoke to the manager at the KFC branch and he has got a fine also and he works there definitely not paying will wait until I get the knock on the door and ask the guys when my court day will be

The car park was in church premises. My old car was registered for exemption. When I changed my car, I forgot to register/change my licence plate and got a fine. The incident happened on 29/3, the PCN was dated 1/4 and I received it on 8/4. On 9/4 I did what is usually done at the church - gave my PCN to the parish priest who said he will try to be of help. The next day 10/4 at church I keyed in my new regn into the machine and it said "We have issued a -a parking exemption for this car." I took it to mean the parish priest was successful in obtaining an "over-ride" on my PCN. five weeks later (6/4) a reminder to pay the higher amount was issued. I received this on 11/5. When I tried to appeal I was told "You have passed the threshold to be able to appeal this PCN". There was no way of stating my case.. and I have no option but to pay the higher, £100 fine. I have been unfairly charged by the Parking company.

I was looking for my wallet back in August 2025 at a KFC carpet that I regularly eat at the KFC is situated just outside Christchurch
I parked while waiting for a mere 18 minutes of which 10 minutes has to be untouched this bunch of shiesters should be put out of business immediately
I’m area agent for an organisation called the Fsb I call upon them to lobby the government to revoke thier licences they are definitely involved with another car park company Creative Car Parking who issued the pcn to me months afterwards
I emailed multiple times to both companies sending photos of the parking signs badly placed obscured by foliage I even obtained a reconsideration of a fine from £170 plus costs to £20 I tried to pay but the online payment system only showed the £170 - surprise surprise !
The fine is a farce and is causing me me considerable sleepless nights - how can courts make a judgment on this fake debt pumped up by threat and blatant inflation of charges I man now almost £300 in debt and I cannot believe this company can still be trading - whoever is behind this scam or scams cease pull out desist - if I could have give a minus review this would be one
Martin Lewis please stop this manufacture of debt and stop this blatant bullying
any company agreeing to use this form should stop now I jane many much fairer companies in mind Civil Enforcent should be struck out and their remaining director John Holloway banned from Companies House !

Despite providing evidence for a paid parking ticket as per the machine at QMC hospital, my appeal against a fine has been rejected. How on earth can I be fined when I have evidence of my payment for the correct times parked?! Utter criminals. Do not use these car parks under any circumstances.