cedargarage.co.uk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often noting how quickly issues are diagnosed and resolved. Many appreciate the exceptional customer service, highlighting the friendly, polite, and knowledgeable staff who provide clear communication and keep them informed throughout the process. People frequently mention the fair and reasonable pricing, often finding it significantly less than main dealers, and value the transparency and honesty regarding costs and necessary repairs. Reviewers feel valued and trust the company to deliver high-quality work, with many expressing their intention to use the service again for future needs. There were no recurring negative sentiments identified across multiple reviews that would indicate a significant minority opinion.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professional, friendly, and efficient... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Price

Users describe positive interactions with price, frequently highlighting fair and reasonable costs for... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting quality service and... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting fair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... See more

Company replied

Rated 5 out of 5 stars

We chose this garage after being priced nearly £300 just to plug a tool in to diagnose a engine management fault light at a main dealer. We received a friendly and professional service and were kept... See more

Company replied

Rated 5 out of 5 stars

Cedar Garage stepped into the breach and repaired our car quickly and at reasonable cost. Service was first rate, polite and efficient, and communications too. We live some way away which is a shame f... See more

Company replied

Rated 5 out of 5 stars

Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable B... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service

Written by the company

Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from booking onwards

Great service from booking onwards. Would definitely recommend.

May 22, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jane,

Thank you so much for taking the time to leave us such a wonderful 5-star review. Customer service is so important to us, so we are pleased to see that you feel we provided you with a great service and appreciate your recommendation. We look forward to seeing you again in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Can't fault it.

Faultlessly efficient from start to finish and friendly to boot. We use Cedar for all our servicing and anything needing attention. We've already booked in for the next MOT.

May 6, 2025
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Reply from cedargarage.co.uk

Hi Edmund,

Thank you so much for such a lovely the 5-star review. We're really pleased to hear that everything went smoothly and that you've been happy with the service from start to finish. It's great to know we're your go-to for servicing and repairs and we look forward to seeing you again for your next MOT.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great turn around times

Great turn around times. Quick diagnoses of the problem

April 30, 2025
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Reply from cedargarage.co.uk

Hi Sandie,

Thank you so much for leaving us a wonderful 5-star review. We are so pleased to see you feel we provided you with a timely service and were able to diagnose the issue promptly. We hope to see you again next time you need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

The best garage I have used ever

The best garage I have used in 58 years of motoring. They put the majority of main dealers to shame and are one of very few companies these days where you get true commitment to customer service rather than feeling like you are being processed through an inflexible system

April 29, 2025
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Reply from cedargarage.co.uk

Hi Knowles,

Thank you for your incredible 5-star review. We’re honoured to be called the best garage you’ve used in 58 years of motoring. Providing true commitment to customer service is at the heart of everything we do, so it’s wonderful to hear that it made such a positive impression. We really appreciate your kind words and look forward to continuing to provide the excellent service you deserve.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, got the car in, diagnosed and booked in for repairs within a few days.

May 7, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Oliver,

Thank you for your 5-star review. We're glad to hear you had an excellent experience with us and that we were able to diagnose and schedule your repairs promptly. We appreciate your trust and look forward to assisting you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Outstanding - not said lightly!

Moved to Worthing a few months ago - and what a find! At every step, the service was friendly, courteous, and efficient. Excellent communications throughout. Prices are good and, importantly, fully transparent. I have had loads of fancy German cars over the years - these days just a little Polo - but Cedar beat hands down the dealerships/garages I have used over the years in London and Sussex. Highly recommended.

May 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Mr Brammer,

Thank you for your outstanding 5-star review. We’re so pleased to hear that your experience with Cedar Garage has been nothing short of excellent. It’s great to know that our team provided friendly, efficient service with clear and transparent communication. We're honoured to have exceeded the standards you've experienced with other dealerships and garages. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Fantastic customer service

My whole experience from start to finish was fantastic. They were friendly, extremely professional. They communicated at every step of the process and carried out the work thoroughly and promptly. Special mention and thanks to Kayleigh for all her help too. I will definitely use Cedar Garage again.

April 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Kirsty,

Thank you for your wonderful 5-star review. We're thrilled to hear that your experience with us was fantastic from start to finish. Our team takes pride in providing friendly, professional service, and it's great to know that we kept you informed throughout the process. A special thank you for mentioning Kayleigh — we’ll be sure to pass on your kind words. We look forward to welcoming you back to Cedar Garage in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

I have used cedar garage for all my car…

I have used cedar garage for all my car repairs.
Staff are all pleased and helpful.
They look after their customers, advising in advance of appointments due
Elizabeth Campbell

May 7, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Elizabeth,

Thank you for your 5-star review. We're so pleased to hear you've had positive experiences with us for all your car repairs. It's great to know our team has been helpful and proactive in keeping you informed ahead of your appointments. We appreciate your continued trust and look forward to assisting you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent Service …

I was recommended by a friend after becoming frustrated with the local Land Rover dealer a few years ago .
Over the years I’ve found them extremely helpful , honest and reliable . They explain everything in detail and the standard of work is excellent . My husband now also uses Cedar Garage - two very satisfied customers

May 8, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Pat,

Thank you for your fantastic 5-star review. We’re so pleased to hear that we’ve been able to provide you with the honest, reliable service you were looking for. It’s great to know that both you and your husband are satisfied customers. We truly appreciate your trust and are delighted to have earned your recommendation. We look forward to continuing to serve you both in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Very organised and professional service…

Very organised and professional service friendly and knowledgeable staff. Great customer service. Highly recommend .

May 6, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Hendrik,

Thank you for your 5-star review. We’re so pleased to hear you had a positive experience with our organised and professional service. Our team works hard to provide friendly and knowledgeable service, and it's wonderful to know that it made a difference. We truly appreciate your recommendation and look forward to welcoming you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Faulty Clutch Master Cylinder Diagnosed

We recently had an issue with the clutch and changing between first and second gears on our Vauxhall Meriva. Cedar Garage had been recommended to us by our daughter, so we booked the car in for investigation. Unfortunately, the issue didn't replicate itself when test driven by Cedar and further investigation under the bonnet couldn't identify a fault.

The fault occurred again when I was driving home from the garage, so I made a call back to Cedar and they booked me in again, recommending that the car should be test driven by one of their technicians whom I could accompany, to provide first-hand information about how and when the fault manifested itself. During this second test drive, the technician experienced the problem for himself and diagnosed that the clutch master cylinder needed replacing.

I agreed to the work being completed and my car was booked in for the next day, provided the parts arrived from Vauxhall. Unfortunately, a second part needed from Vauxhall to complete the repair wasn't in stock so there was a delay until it could be delivered, but that was down to Vauxhall not Cedar Garage. The repair was then completed, and the car now drives beautifully.

I was very impressed with the technical team working on the car, fully supported by their excellent back-office team. Special thanks to Kayleigh and Aaron who kept me fully informed the whole time. I highly recommend Cedar Garage and will definitely use them again, and will be recommending them to family and friends.

May 1, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Tim,

Thank you so much for your detailed 5-star review and for recommending us! We’re thrilled to hear that our team could work with you to diagnose and resolve the issue with your Vauxhall Meriva. It's great that our technicians and back-office team, especially Kayleigh and Aaron, were able to keep you informed throughout the process. We truly appreciate your patience with the parts delay and are so pleased your car is now driving beautifully. Your trust and recommendations mean a lot to us, and we look forward to welcoming you again when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

They listened to my description of my…

They listened to my description of my problems and told me likely causes and gave me a quote, they then tested it and found some work didn't need doing and took it off my bill. They also worked very quickly carrying out all work in one day.

May 6, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Sam,

Thank you for your 5-star review. We're glad to hear that you had a positive experience with us. It's great that our team was able to listen carefully, provide accurate advice, and ensure that any unnecessary work was removed from your bill. We appreciate your trust and look forward to helping you again in the future, as and when you need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, polite, helpful and efficient work.

April 29, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Luke,

Thank you so much for leaving us a lovely review. Our team work hard to provide our customers with the best service. So it is great to see you feel we provided you with a brilliant, polite, helpful and efficient experience. We hope to see you again next time you need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

This is six-star service!

I do not actually know where to start, the service this year was THAT good. Firstly, I almost forgot to do my MOT, but Phil fitted me in at VERY short notice. Then he very patiently guided me through the tyre replacement I needed (never done this before so the necessary codes/numbers were a mystery). Then I was told my brakes were a bit dodgy so I authorised Cedar to replace them all, only to be told when they came to do it, that they didn't need replacing as on closer inspection they still had 50% life left in them - how incredibly honest is that? I had a medical emergency on the day I was due to collect the car, so when I went in to fetch it, Kayleigh made me a takeaway cup of tea!!! to calm me down and help me feel better. I also got a friendly greeting from Phil and Stacie, who work in front of house. I 100% trust this garage, and they even referred me to another amazing garage in Portslade - County Cars Sussex - when they didn't have the necessary know-how/parts to fix my Japanese imported campervan. I thought I would dread dealing with 'car stuff' on my own, but dealing with Cedar Garage is like having your own family fix your car. Can't recommend highly enough.

April 23, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Lisa,

Thank you so much for your incredible six-star review! We're delighted to hear that you had such a positive experience with us. From fitting you in at short notice to being transparent with the brake inspection, we always strive to offer honest, reliable service. It's also wonderful to know that our team, including Phil, Kayleigh, and Stacie, helped make your visit as stress-free as possible. We truly appreciate your trust and are honoured to be your go-to garage. We look forward to continuing to support you and your vehicles for many years to come!

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Returning customer

Third year in a row that I’ve taken my Range Rover sport for its MOT and service with cedar garage, My local Landrover specialist.
The reception staff are always polite and professional, they also have knowledge of the vehicles they’re dealing with.
The mechanics have always done a good job and they don’t push for needless work.
They’re reasonable in price compared to the main dealer also.
I will be back next year 👍

May 1, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Zoe,

Thank you for your 5-star review and for returning to Cedar Garage year after year — it really means a lot to us. We're so pleased to hear that you've consistently received professional and knowledgeable service from both our reception and workshop teams. Your continued trust is greatly appreciated, and we look forward to seeing you again next year.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Professional and very communicative

Professional and very communicative. I have used Cedar several times now and have found their service to be highly professional and not pushy. Their first class communication processes ensure you are always kept in the know about what is happening and how long they expect it to take, and provide options electronically for you to consider in your own time. An excellent experience with very friendly approachable staff.

May 2, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Christine,

Thank you for your kind words and for taking the time to leave a 5-star review. We're so pleased to hear you've had consistently positive experiences with us. Clear, timely communication is a priority for our team, so it's great to know that our approach has made a difference. We appreciate your continued support and look forward to welcoming you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Used Cedar garage 25 year. Fully recommend.

We have used Cedar garage for 25 years now and they are always very friendly professional and helpful. My wife's BMW is over 10 years old and we get it serviced at Cedar every year. Other then a flat Batery one winter we have never had a breakdown. Last week I bought my Toyota Hybrid in for an embarrassing intermitant squeak. Which disappeared on the day. But they kept the car and did a full health check to investigate, having to replace front suspension arms and Bushes. Which had been battered from my 80 mile round trips to work and back each day. The lady on reception recognised me when I dropped the car off and asked after my wife which was a nice touch. Air freshener and sweets left in car were a nice too. Everybody is always so friendly. Fully recommend.

April 22, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Denham,

Thank you for your 5-star review and for choosing Cedar Garage for the past 25 years — your loyalty means so much to us. We're glad we could help with the squeak and carry out the necessary repairs to keep your Toyota running smoothly. It's great to hear our friendly service and little touches made a difference. We look forward to seeing you again, when you next require our assistance.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Best garage I have ever experienced

Amazing service! Being new to Worthing, I relied on Google reviews—and I have to say, this garage is the best I’ve ever experienced. Rob was honest, reliable, and extremely professional.

April 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi B R,

Thank you for leaving us such a wonderful 5-star review following on from your first visit. It's great to see that you found us to be honest, reliable, and professional - Something we aim to achieve with every customer who steps through our doors, and we are pleased this is the experience you had when visiting us too. We look forward to caring for your car again when you next need your vehicle tending to.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff and ease of payment through a link. Happy with the work

April 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Zoe,

Thank you for leaving us a 5-star review following on from your recent visit. We are pleased you found our team to be helpful and that you were pleased with your overall experience with us. We look forward to welcoming you back when you next need your vehicle looked after.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Excellent company

Excellent company. Friendly and efficient staff. Great value. Delighted

April 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi,

Thank you for leaving us a 5-star review following on from your recent visit. We are pleased you found our team to be friendly and efficient and will ensure your comments are passed onto the team. We look forward to welcoming you back when you next need your vehicle looked after.

Warm Regards,
Cedar Garage Team

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