cedargarage.co.uk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professional staff, highlighting their helpfulness and positive attitude. Many appreciate the fair and reasonable pricing, often finding it significantly better value compared to main dealerships. The clear, honest communication keeps customers well-informed, often avoiding unnecessary costs. People consistently feel valued and trust the business, frequently choosing it over main dealerships for their vehicle needs. Reviewers often mention the team's efficiency, honesty, and helpfulness, ensuring work is completed to a high standard. This professional, friendly, and reliable overall experience leads to strong recommendations from many satisfied customers.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professional, efficient, and... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, helpfulness, and friendly... See more

Price

Users describe positive interactions with price, frequently highlighting fair and reasonable costs for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the quality, careful... See more

Value for money

People report positive experiences with value for money, consistently finding prices fair and reasonable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... See more

Company replied

Rated 5 out of 5 stars

We chose this garage after being priced nearly £300 just to plug a tool in to diagnose a engine management fault light at a main dealer. We received a friendly and professional service and were kept... See more

Company replied

Rated 5 out of 5 stars

Cedar Garage stepped into the breach and repaired our car quickly and at reasonable cost. Service was first rate, polite and efficient, and communications too. We live some way away which is a shame f... See more

Company replied

Rated 5 out of 5 stars

Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable B... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service

Written by the company

Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceeded my expectations.

Easy to book in, with good availability.
Communication was excellent and always friendly.
I arrived a bit early to pick up so sat in reception. I observed 5/6 staff dealing with customers and all were extremely polite, friendly and professional.
A tiny tiny dent was made when removing a panel during my full serice- I would never have noticed it. But I was shown it immediately, sincere apologies made, and it was completely back to new very quickly.
I have a 2 year old, very nice car, which is my pride and joy. I wouldnt trust it to just anyone. Cedar exceeded my expectations on both price and service, and I wholeheartedly recommend.

June 6, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Elaine,

Thank you for your wonderful 5-star review and for taking the time to share your experience. We’re honoured that you trusted us with your vehicle, and it means a lot to know we exceeded your expectations. We're pleased you felt welcomed and well looked after throughout your visit and we look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.









Rated 5 out of 5 stars

Returned customer

Once again great customer service from Cedar garage. I turned up before closing hour. I needed to chamge my rear break discs and pads. And they were able to.fit me in for following morning. Couldn't believe how lucky I am. Off course not the cheapest garage localy but when I need to fix or service my car it will be my 1st option for sure. I even got a small discount from discs. I felt like valued customer and felt like my quite expensive car is in good hands and that counts as well.

May 29, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Andrej,

Thank you so much for your brilliant 5-star review and for trusting us again with your car. We’re really glad we could fit you in so quickly and that the whole experience left you feeling like a valued customer - that’s exactly how we want every visit to feel. Your continued loyalty means a lot to us, and we look forward to welcoming you back, whenever you may need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great experience with Cedar Garage

Booking was easy and efficient. Good update on the servicing work. I appreciated the summary review of the vehicle's status, with indication of a couple of matters needing immediate attention. Overall, a great experience with Cedar Garage from start to finish..

May 22, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi David,

Thank you for the fantastic 5-star review. We’re really pleased to hear the booking process was easy and that you found the updates and summary helpful. Keeping customers informed and confident in the work we do is something we care deeply about. We're so glad the experience from start to finish felt smooth and professional, as this is something we aim to achieve for all of our customers. We look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great service

Great service, highly recommend

May 12, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Lukasz,

Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear you had a great experience and that you’d recommend us. We look forward to welcoming you back when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

F Type maintenance

Took my F Type here this week. Excellent service from the reception to the follow up. Would definitely recommend Cedar.

June 3, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi James,

Thank you for the excellent 5-star review and for choosing Cedar Garage for your F Type. We’re glad you were happy with the experience from the moment you arrived to the follow-up afterwards. It’s great to hear the service stood out to you, as we always aim to exceed customer expectations. We appreciate the recommendation and look forward to helping you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great local garage

I was recommended to Cedar by a friend. Previously with a main dealer, I find Cedar competitively priced & offering great service. They are respectful & informative in a friendly way, giving suggestions for work, timings & costs. Great garage.

June 2, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi J. Watts,

Thank you for the wonderful 5-star review. It’s fantastic to hear that a friend recommended us and that you’ve now experienced the Cedar approach for yourself. We're especially pleased that you found the service informative and friendly- we aim to make our customers feel well-informed and respected at every stage. We hope to have the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, fast and efficient. Particularly welcoming and caring to female drivers

April 10, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Donna,

Thank you for leaving us such a brilliant 5-star review. We’re so pleased to hear you felt welcomed and well cared for during your visit. It’s really important to us that every customer feels supported and comfortable, and so we're thrilled your experience reflected that. We look forward to having the opportunity to welcome you back when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Clear commination and the work on my car was completed sooner than expected. Will definitely be returning to this garage in the future.

May 29, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Alison,

Thank you for the excellent 5-star review. We’re really pleased everything was clearly communicated and that your car was ready even sooner than expected. One of our core values is to Exceed expectations, and we’re delighted to know that this came through during your visit. We look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Would use again

Booked online, process was smooth. Communication from the garage was top. Would happily use Cedar Garage again

May 22, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Max,

Thank you, for leaving us such a fantastic 5-star review. We're so pleased to hear the online booking was smooth and that communication from our team stood out. We look forward to welcoming you back in the future.

Warm Regards.
Cedar Garage Team

Rated 5 out of 5 stars

A garage that feels trustworthy

We have 2 German made vehicles in our family. Pricing in comparison to main dealerships is very competitive. Fourth time I’ve used them and feels like a garage that I can trust.

May 28, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Richard,

Thank you for your continued support and your brilliant 5-star review. It means a lot to know you feel confident returning to us - we always aim to provide honest, high-quality service you can trust, so we are pleased that this is the experience you have had with us. We look forward to welcoming you back when you next need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Brilliant service

Friendly staff, clear explanations if any issues and always a great service. Highly recommend!

May 27, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hello,

Thank you so much for leaving us such a wonderful 5-star review. We're glad you found our team friendly and our service clear and reliable. Your recommendation means a lot to us! We hope to have the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Polite, professional and expert

Polite, professional and expert service. Highly recommend for German vehicles.

May 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Amelia,

Thank you so much for the glowing 5-star review. We're delighted you were happy with the service and appreciate your kind words about our team’s professionalism. We look forward to welcoming you back when you next need your car cared for.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Fantastic Garage

Cedar Garage had great communication throughout the service and MOT. I was very impressed with everything, thank you.

May 27, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Hannah,

Thank you for the fantastic 5-star review. We're really pleased the communication throughout your service and MOT impressed you. We look forward to seeing you when you next need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Trustworthy and reliable local garage

A great personal service from a local independent garage. Work undertaken satisfactorily at a decent price with contact from them when needed. I would recommend them to anyone looking for reliable and trustworthy workmanship

May 13, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jean,

Thank you for your wonderful 5-star review. We're pleased to hear you appreciate our personal service and reliable workmanship. Your recommendation means a lot to us, and we look forward to continuing to provide you with trusted support whenever you need it.

Warm Regards,
Cedar Garage Team.

Rated 1 out of 5 stars

Came back with a diesel leak

Took van in for a recurring ‘ reduce oil warning light’ but came out with a diesel leak.
When I collected my van I noticed a smell which I thought would disappear as I drove home. It didn’t , and on checking the once clean engine found it to be splattered with what I thought was oil. The next day my van stopped and spilt liquid (diesel) over the road. My local garage found that the fuel regulator pressure pipe was no longer securely attached with the screw fitting only hand tight.

May 22, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hello Adrienne

Thank you for your time on the phone previously. I was glad to be able to establish that it would not have been possible for us to have caused the fuel leak as we have not worked on this area of the car.

I was pleased to hear that the other garage you took the vehicle to after the breakdown were also able to show that the Fuel line clip that failed was inaccessible during the investigation work we carried out. As mentioned before, no parts were removed from your vehicle as we were only carrying out diagnostic work.

You informed us that your vehicle was at another garage for servicing work prior to us needing to check it for the 'Oil level too high' warning on the dash, it may be worth contacting them to see what work they carried out in this area.

If you need any further assistance, please do not hesitate to contact us.

Kind Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent customer, and proffessional service service …

I have always had excellent customer service from Cedar Garage over the last 15 years. They are a professional organisation, friendly, well organised and well trained in all vehicle marques.As an example More recently they went above and beyond to diagnose and rectify multiple faults in my air con system, ensuring I received value for money in the parts procured and the labour hours charged. I would thoroughly recommend anyone looking for an independant vehicle repairer to use this company.

May 20, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Ken,

Thank you for such a wonderful 5-star review and for being a loyal customer over the past 15 years. We’re really pleased to hear you’ve consistently experienced professional, reliable service from our team. Your recommendation means a lot, and we look forward to continuing to support you with your vehicle needs.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Exceptional quality of work

Easy to book in. Friendly honest and helpful staff. Exceptional quality of work

May 14, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Bryce,

Thank you for your lovely 5-star review. We're so pleased to hear you found the booking process straightforward and the team friendly and helpful. It’s great to know the quality of our work stood out to you - We really appreciate your kind feedback and look forward to welcoming you again.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great customer service

Great customer service, good price on repairs.

May 12, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi William,

Thank you for your 5-star review. We're really pleased to hear you were happy with the customer service. It’s great to know we’ve made a positive impression, and we appreciate you taking the time to share your experience. We look forward to seeing you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great experience with Cedar Garage

Great experience with Cedar Garage! Friendly staff, efficient service and at a great price! Highly recommended!

May 27, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Raluca,

Thank you for your wonderful 5-star review. We're so glad to hear you had a great experience with us. It's fantastic to know you found our team to be friendly and the service efficient. We really appreciate your recommendation and look forward to welcoming you back when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Professional and honest

Very welcoming and thoroughly professional.
I would not go anywhere else now. Kept me informed at every stage, honest and open re costings etc.
Not at all like a ‘ usual garage ‘
Super reliable, would very much recommend.

May 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Kirstin,

Thank you for leaving us such a lovely 5-star review. We're so pleased to hear you found our team welcoming, professional, and reliable. It’s always our goal to provide clear communication and a service that stands out, so your feedback means a lot. We appreciate your recommendation and look forward to seeing you again in the future.

Warm Regards,
Cedar Garage Team.

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