cedargarage.co.uk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the staff's helpfulness and efficiency in all interactions. Many appreciate the clear communication regarding costs and repairs, often finding the prices reasonable and offering excellent value for money compared to main dealers. Reviewers frequently mention the honesty and trustworthiness of the business, with some even receiving lower bills than initially quoted. However, some people were dissatisfied with the company's reluctance to undertake more complex jobs, feeling they were directed elsewhere for specialized repairs.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professional, efficient, and... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, helpfulness, and friendly... See more

Price

Users describe positive interactions with price, frequently highlighting fair and reasonable costs for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the quality, careful... See more

Value for money

People report positive experiences with value for money, consistently finding prices fair and reasonable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... See more

Company replied

Rated 5 out of 5 stars

We chose this garage after being priced nearly £300 just to plug a tool in to diagnose a engine management fault light at a main dealer. We received a friendly and professional service and were kept... See more

Company replied

Rated 5 out of 5 stars

Cedar Garage stepped into the breach and repaired our car quickly and at reasonable cost. Service was first rate, polite and efficient, and communications too. We live some way away which is a shame f... See more

Company replied

Rated 5 out of 5 stars

Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable B... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service

Written by the company

Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

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4.9

All reviews

(253)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

MOT failure repair

I called Cedar after being recommended by John Haynes following an MOT failure of my Mercedes with another garage.

They were able to fit my car in at short notice, rectify the issues and re-MOT. They kept in touch with me regarding the status of the repairs and discussed the options regarding parts before proceeding.

June 24, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Lyster,

Thank you for such a brilliant 5-star review. We’re really pleased we could help at short notice and get your Mercedes back on the road. Clear communication and keeping you informed throughout the process is a big part of how we aim to Exceed expectations - so it's great to know that came through. We appreciate the feedback and would be more than happy to help again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Undertook work on my BMW

Undertook work on my BMW, cheaper than the main dealer but to the same quality. Efficient drop off and after they inspected the car, confirmed the cost, works carried out and car ready by the agreed time. No extra costs on top which was good.

June 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi AKS,

Thank you for such a fantastic 5-star review. We’re pleased you found the service to your BMW professional, transparent, and delivered exactly as promised. We believe in offering dealership-level quality with a more personal, straightforward approach - it’s great to know that stood out. Thanks again for the feedback and we look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Was advised best time to get mot done…

Was advised best time to get mot done and it was carried out within my timeframe for other appointments that day. Staff very courteous and efficient

June 27, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Caroline,

Thank you for such a wonderful 5-star review. We're so glad we could help fit your MOT around your day and that the team’s courtesy and efficiency made the process simple. We always aim to be respectful of our customers’ time and needs, so it's great to hear that this is the experience you had also. We look forward to welcoming you back when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Quick and reliable very nice people

Quick and reliable very nice people

June 24, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Alan,

Thank you for your great 5-star review. We're really pleased to hear you found the service quick, reliable, and the team friendly. It's exactly what we strive for - straightforward, trustworthy service you can rely on. We appreciate you taking the time to share your experience and hope to have the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team.


Rated 5 out of 5 stars

MOT with collection

Great communication, quality work and even picked up / dropped off my car for me. What more could you ask for?

June 13, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Richard,

Thank you for the great 5-star review. We're so pleased to hear the collection and drop-off service made things easier for you, and that the communication and work met your expectations. We aim to make car care as convenient as possible - so it's great to hear we delivered that for you, and look forward to doing so again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Impressive Service

I was very impressed by Cedar Garage. After another garage had been looking for the fault in my car for 3 weeks, Cedars found it in 3hrs! The staff were very efficient and friendly. Customer service was excellent, I was even offered coffee while I waited for my daughter to pick me up.

May 22, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jenni,

Thank you for your fantastic 5-star review. We’re really glad we could help get things resolved quickly and that our team made you feel welcome and well looked after. It’s lovely to know the customer service stood out - we always want to make your time with us as comfortable and as reassuring as possible. We look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Always a great experience to deal with…

Always a great experience to deal with Cedar Garage. The MOT threw up an issue with a damaged exhaust section. Quoted a price and told it would take 2 working days to repair. 2 working days later get a call to say all sorted MOT retest has passed and the final price was even a little lower than the quote. Happy days!

June 16, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Ricky,

Thank you for your brilliant 5-star review. We're really pleased to hear that everything went smoothly - We aim to deliver clear communication, realistic turnaround times, and service that leaves you with total peace of mind. We appreciate you taking the time to share your experience and hope to have the opportunity to welcome you back when you next need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Great garage

Great garage! First time using Cedar and I was really impressed. Super professional and easy to deal with—would definitely recommend.

May 14, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Judi,

Thank you for your lovely 5-star review and for choosing Cedar for the first time! We’re really glad you found us professional and easy to deal with - this is exactly the kind of experience we look to deliver to our customers every time. We appreciate the recommendation and hope to see you again in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Top class

I’ve never been to such a professional, well run garage before, till now! the report I got was easy to understand, the staff were amazing and the premises where exceptionally tidy, top class cedar garage.

June 17, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Ashleigh,

Thank you for your amazing 5-star review. We’re so pleased your first experience with Cedar stood out for all the right reasons - from the clarity of the report to the condition of our premises. We aim to Impress with every detail, and we’re glad this was the experience you had with us. We look forward to welcoming you back, when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great experience

Everyone friendly, honest and good value. Flexible with pick up times. Would use again

June 13, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Lucy,

Thank you for your kind 5-star review. We’re really pleased to hear you found the team friendly, honest, and flexible - it’s exactly the kind of experience we aim to provide. We appreciate your feedback and would be more than happy to help again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Reliable & professional

Reliable & professional, always keep me updated. Have used them for years & would highly recommend. Really like the fact they’re also involved in the local community & recently sponsored a local school event

June 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Tigger,

Thank you for your wonderful 5-star review and for your ongoing support over the years. It's great to hear that our reliability, professionalism, and regular updates continue to meet your expectations. We're also proud to be part of the Worthing community, and we're really glad that matters to our customers too. Thank you for recommending us and we look forward to having the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

If you are looking for a garage in…

If you are looking for a garage in Worthing to look after your car/van then look no further!! Professional staff here and the lovely Sophie is very helpful and she fitted my van in this week! All the staff were happy and upbeat happy to talk through what you need and the prices are very affordable too. Great job guys keep up the great work

June 19, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Sarah,

Thank you so much for such a wonderful 5-star review. We're thrilled to hear Sophie and the team were able to help get your van booked in quickly and that the whole experience was friendly and professional - We’ll be sure to pass your lovely comments on to the team. We look forward to welcoming you back, whenever you may next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great service, customer & car, from Cedar Garage, Worthing

We’ve used Cedar to service/MOT/repair our cars for over 10 years. They are honest, trustworthy & reliable.
The staff are all great - putting the customer first. Their excellent customer service is something you don't come across too often these days.
We have, and will continue to recommend them to all our friends & family.
We use both the Tarring Road and Littlehampton Road branches & they are both superb.
Our latest experience is Tarring Road branch, especially Kayleigh, going above & beyond for us.
It’s great to have such amazing garages in Worthing.

June 18, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Carolyn,

Thank you for your fantastic 5-star review and for your continued trust in us over the past decade. It means the world to hear that both our branches have consistently delivered the honest, reliable service you’ve come to expect. We’re especially glad to hear Kayleigh went above and beyond during your most recent visit - that kind of dedication reflects exactly what we aim for with every customer. Thank you for recommending us to your friends and family, and we look forward to continuing to support you with your car needs moving forward.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Simply nice people to deal with.

Simply nice people to deal with. Great communications, helpful and knowledgeable staff.

June 10, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Brian,

Thank you for leaving us such a fantastic 5-star review. We're really pleased to hear you found our team easy to deal with, helpful, and knowledgeable. It’s always our aim to make the experience as smooth and pleasant as possible, so we’re glad that came across in your visit. We look forward to welcoming you back when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

The staff are knowledgable keep you…

The staff are knowledgable keep you updated and get work completed in good time

June 6, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Anne,

Thank you for your lovely 5-star review. We’re so pleased to hear you felt well-informed and looked after throughout. Keeping our customers updated and completing work efficiently is an important part of the service we strive for, so it's great to know that this is the experience you had when visiting us. We look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Can’t ask for more…

From the first phone call to organising works and picking up the car, the staff were so polite and understanding. Car maintenance isn’t my forte and the team make everything as straightforward as possible.
The process of pre-authorising of works means that you have your car back so quickly and you’re in control of what you’re spending.

Thanks for a great experience.

June 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hello,

Thank you so much for your thoughtful 5-star review. We understand that dealing with car repairs can be overwhelming, so it’s really encouraging to hear that our team made the whole process feel clear and stress-free. The pre-authorisation process is designed to give customers confidence and control, so we’re glad you felt that too. We look forward to welcoming you back, whenever you need us again.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

A very professional company

A very professional company, focused on service and customer care. Thank you

May 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Linda,

Thank you for leaving us such a lovely 5-star review. We're really pleased to hear that you experienced our commitment to customer care and professionalism. That’s something we take great pride in, and it’s wonderful to know it made an impression. We appreciate you choosing Cedar Garage and look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Exceptional service

Exceptional service, very welcoming and prompt assistance. Would highly recommend this garage.

June 10, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Molly Ann,

Thank you for the fantastic 5-star review. We’re delighted you found the service welcoming and prompt - Your recommendation means a lot, and we hope to have the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great service experience

As I was driving past Cedar Garage, whist on the phone to a well known German main dealer, and not receiving a good service I turned around and headed in to Cedar garage for a quote for a service. The customer service was great, price was good.

As I was paying for the work completed I also booked my car in for some further work and an MOT. So far a great experience

June 13, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Lee,

Thank you for the great 5-star review and for giving us the opportunity to help when your expectations weren’t being met elsewhere. We’re really pleased the service you received made such a positive difference and that you felt confident enough to book additional work with us straight away. We look forward to continuing to deliver the level of service you experienced during your most recent visit to us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

From the outset the process was very…

From the outset the process was very straightforward. Fixed prices for a service that are cheaper than dealer prices by a long way. The ability to book online and regular text messages as the appointment get closer. Really quick turnaround too.

June 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Iain,

Thank you for your brilliant 5-star review. We’re glad to hear the booking process was smooth and that you appreciated the reminders and quick turnaround. Making things straightforward and efficient is a big part of our Exceed values, and we’re pleased you noticed the difference. We look forward to seeing you again, when you next need us.

Warm Regards,
Cedar Garage Team.

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